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Lou Bachrodt Auto Mall

Rockford, IL

4.7
2,163 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,163 reviews

March 24, 2024

Everyone’s customer service was amazing! Nate was my salesman and he was absolutely fantastic and knowledgeable More

by Mtellis1809
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Rusch, Nate Groebner
March 16, 2024

Jeff was extremely helpful in my experience. Quick, easy and helpful! Left with the vehicle same day. More

by lucretia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff klock
March 13, 2024

They helped me get a car when I had been worried I wouldn’t get one. Best experience I have had with any dealership More

by ScarFlame
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali alabbodi, Bill Rusch
March 10, 2024

After shopping around for months, I finally found what I was looking for at Lou Bachrodt. Nate was great to work with, didn't make us feel pressured, very knowledgeable as he explained various differences. More

by Goldy304
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Rusch, Nate Groebner
March 09, 2024

Jason was very accommodating & forth coming with information! Very appreciative of his honesty! Thanks Jason More

by Alyssa.Boehm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason
March 04, 2024

Great work, made sure to keep everything at a steady pace and no problems! Thank you Jeff Klock More

by Alliyah_hamm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Klock , Fil Sotomayor
February 14, 2024

Awful! ! Dishonest and Inept service! Unneeded replacements, Vehicle returned with dysfunctional liftgate. Even charged a fee to pay with Visa. Worst BMW s More

by P J Backus
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
None of the above
February 14, 2024

Great selection and service! Nice sales guys and all so patient to ensure we got the right car! More

by dg008
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parks, Tyson
February 03, 2024

Prosper Rubino was very helpful in explaining everything. This is my first brand new purchase and it went very smoothly More

by theresa.didiers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Prosper Rubino
January 03, 2024

Jason lutz did an amazing job running around getting the best prices for us. He did amazing. Cleaning team did great on the truck too. Very good experience. More

by acacial
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason lutz