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Lou Bachrodt Auto Mall

Rockford, IL

4.7
2,163 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,163 reviews

January 10, 2015

In Love with my New Malibu Lt JR is the man to see!! He was Awesome! Got us in and out. He knew what I was after and made it happen Highly recommended. More

by Janel Mills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Henry
Jan 12, 2015 -

Lou Bachrodt Auto Mall responded

Thank you so much for the wonderful review and congratulations on your new Malibu. JR is one of the best in his career and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. Thanks again for your business. If you have any questions or concerns, please do not hesitate to come see us. Best, George Schaffner | General Manager | george@bachrodt.com

January 09, 2015

Excellent customer service We recently bought a new car from Lou Bachrodt for the second time and we were very pleased with the friendly and knowledgeable service we received. P More

by Misskimberly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I may have forgotten some names...:(, Prosper Rubino
Jan 09, 2015 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to share your thoughts with us and congratulations on your purchase! We make sure that all of our employees are knowledgeable and friendly. It does not surprise us that Prosper went above and beyond for you; it is just an example of why he is such a great asset to our team. We will make sure they hear of your kind words. Please let us know how we may be able to help next! Best, George Schaffner | General Manager | george@bachrodt.com

January 07, 2015

New car=Happy guy! Jim Canfield gets all A's across the board on the sale of my new Malibu. Very informative and he got me the price I wanted. I'll recommend Jim and Lou More

by JerryK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Canfield
Jan 07, 2015 -

Lou Bachrodt Auto Mall responded

Thank you for writing about your visit with us and congratulations on your new Malibu! We are very happy to hear that Jim was so informative during your visit and was able to get you the best price possible. Thank you again and we look forward to working with you again in the future! Best, George Schaffner | General Manager | george@bachrodt.com

January 05, 2015

The best sales person I want to thank Al Luna for his bilingual service. Al was the best seller ever! I got a good deal and a nice car! More

by MelB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Luna
Jan 06, 2015 -

Lou Bachrodt Auto Mall responded

Mel, all of us at Lou Bachrodt Chevrolet congratulate you on your new car and appreciate the opportunity you presented to earn your business! Al is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again! George Schaffner | General Manager | george@bachrodt.com

January 03, 2015

Great service This dealership took the time to do everything they could to ensure that I was able to drive away with the car I wanted. I appreciate the service & lo More

by groverwife05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fisher
Jan 06, 2015 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! Congratulations on your new Chevy Equinox ! All of us at Lou Bachrodt Auto Mall await your return. Please let us know how we may be able to help next! Best, George Schaffner | General Manager | george@bachrodt.com

January 03, 2015

what an experience I wanted to thank TJ and the rest of the staff at Lou Bachrodt auto group for a great buying experience on my 2011 Chevy Cruze. More

by djsdaddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2015 -

Lou Bachrodt Auto Mall responded

We are pleased to hear that you had an excellent experience with TJ and the rest of our team. Congratulations on your new Chevy Cruze! We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Best, George Schaffner | General Manager | george@bachrodt.com

December 31, 2014

Great Experience Second car from Jeremy Weathers and both experiences have been fabulous! No haggling, thorough explanation of the car and features, and a very friend More

by Vegarcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 02, 2015 -

Lou Bachrodt Auto Mall responded

It was a pleasure to read about your second car buying experience with Jeremy. Congratulations on your purchase! Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Best, George Schaffner | General Manager | george@bachrodt.com

December 31, 2014

Great Buying Experience This was the second vehicle my wife and I have bought from Lou Bachrodt and Sam Ferrille. This would not have been our second vehicle if we had not b More

by mfr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Nelson, Sam Ferrille, Ed Sennett
Jan 02, 2015 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this great review. Congratulations on your new GMC Terrain! We are very happy to hear that Sam could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Best, George Schaffner | General Manager | george@bachrodt.com

December 30, 2014

Great experience. These guys are the best! Kudos to Joe Luy. He does what he says and got me into my 2015 Corvette Z06. Right from the start when we weren't even sure he'd get an allocation of More

by Az06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Luy
Dec 30, 2014 -

Lou Bachrodt Auto Mall responded

Thank you for your awesome review! Congratulations on your new Corvette Z06! Joe is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new vehicle! Best, George Schaffner | General Manager | george@bachrodt.com

December 29, 2014

Wonderfully Smooth Experience!! If you are looking for great customer service and a super knowledgeable team you gotta go see TJ Robinson and Richard Dummer! This couldn't have been More

by JulyBaby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 30, 2014 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to write about your experience. It is magnificent to know that TJ and Richard were able to provide you with a knowledgeable service. We try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best, George Schaffner | General Manager | george@bachrodt.com

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