Lou Bachrodt Auto Mall

Knowledgeable and friendly people-- Excellent cars I bought my first vehicle with Lou Bachrodt auto mall this weekend! I was nervous about meeting with a salesman, but I ended up leaving that day in a I bought my first vehicle with Lou Bachrodt auto mall this weekend! I was nervous about meeting with a salesman, but I ended up leaving that day in a beautiful '14 Chevy Cruz. Our Salesman Sam Ferrille was wonderful. Sam went above and beyond to help us find a vehicle that worked for our budget and vehicle needs. I had heard nightmares of pushy car salesman, and let me tell you, this was not our experience. Sam was very friendly, respectful, and took the time to help us find just the car we were looking for, with payments well within our budget. GM George Schaffner was excellent as well-- making sure we were comfortable the entire time. I would recommend Lou Bachrodt Auto Mall to anyone-- especially someone nervous about buying their first car. We felt we were treated with the utmost respect from start to finish. And to top it all, I LOVE my new wheels. Sam and George, thanks so much for a wonderful experience. Keep up the good work, we would definitely come back again, and I intend to tell others about our exciting experience. More

Expert Service We bought a car from Sam at Lou Bachrodt in January 2015 and are so thankful that we had the chance to work with him. Sam was professional and knowled We bought a car from Sam at Lou Bachrodt in January 2015 and are so thankful that we had the chance to work with him. Sam was professional and knowledgeable from the beginning. It was clear he had our best interests in mind as he made sure that the deal we were getting worked for us by running some numbers with us before showing us anything out of our budget. Sam was confident and very polite and clearly has great working relationships with the other staff as he guaranteed we had great service at every step of the process. Sam made the process that we thought would be stressful, very smooth and put us at ease. Also, we ended up getting a great deal! More

Filberto is awesome! From the moment we met Fil, we felt comfortable and relaxed. Never once did we feel pressured. Fil was with us from the time we walked in until the ti From the moment we met Fil, we felt comfortable and relaxed. Never once did we feel pressured. Fil was with us from the time we walked in until the time we drove off in our 2013 Silverado. Thanks for such a great buying experience Fil! Go Pack Go! More

Excellent Character! Richard Dummer of Lou Bachrodt BMW was an excellent sales consultant, that thoroughly explained our options and sold us an extended maintenance and wa Richard Dummer of Lou Bachrodt BMW was an excellent sales consultant, that thoroughly explained our options and sold us an extended maintenance and warranty plan that was fitting for our driving profile and he could've sold us a plan that was more money, but his honesty was the sole reason why we decided to purchase the warranty from Richard. In today's world we have a lot of options to choose from, for example, I could've chosen to purchase this from a different dealership but it was Richard's character that made me choose to purchase this warranty from Lou Bachrodt. More

TJ - we love you We were having constant issues with our 2010 Jetta TDI and TJ Robinson put us in a gasoline Jetta with less miles and in overall better condition than We were having constant issues with our 2010 Jetta TDI and TJ Robinson put us in a gasoline Jetta with less miles and in overall better condition than what we traded. He is pleasant and funny and we will be seeking TJ out again this fall when we are ready to buy new. thanks TJ More

A miracle My son needed help with something reliable , he had no credit no down payment etc etc. He was in the hole negative on the vehicle that he was tradin My son needed help with something reliable , he had no credit no down payment etc etc. He was in the hole negative on the vehicle that he was trading in. With Sam Ferrille and his manager they made a miracle happen and I do mean a miracle. Thanks Lou Bachrodt. Dave Stephens More

Jim Canfield=The Best Experience Jim is the mann when it comes to understanding, and caring about what I wanted. He doesn't press you at all, you say no then its on to the next select Jim is the mann when it comes to understanding, and caring about what I wanted. He doesn't press you at all, you say no then its on to the next selection.. I just had a blast choosing my first car with the help of Jim. I would definitely recommend his service to everyone looking for a car.. great job brotha.. we shall meet again.. lou bachrodt letsss gooooo.. More

VW Service Lou Bachrodt VW service department is the WORST I have ever dealt with. First they wanted $225 for a 2005 Jetta key fob, the another $200 for programi Lou Bachrodt VW service department is the WORST I have ever dealt with. First they wanted $225 for a 2005 Jetta key fob, the another $200 for programing, I wanted two fobs and was looking at over $650. I ordered two after market fobs for $80 but the service guy would not give me the part number "so I could but it cheaper somewhere else, then when I needed my keys programed, I told him I was going out of town and needed the keys programed in a rush, the same guy could not squeeze me in for week or so. I found another VW dealer on my route out of State and they were more than happy to help, cut, programed my after market fobs for $100. I spent less than $200 and Bachrodt wanted $650. What a bunch of dishonest crooks. More

Amazing Service I am so pleased with my recent purchase at Lou Bachrodt Auto Mall. The sales Rep that helped me was T.J Robinson. It was a very cold day, and I cou I am so pleased with my recent purchase at Lou Bachrodt Auto Mall. The sales Rep that helped me was T.J Robinson. It was a very cold day, and I couldn't decide on which car I wanted. T.J didnt care how cold it was nor did my indecisiveness bother him!!! He was back and forth getting cars for me to test drive and take my time about making my decision! He was very clear on what each car could do and took the time to explain each!!! I highly recommend T.J Robinson as a sales man for anyone interested in purchasing a vehicle! Also, I highly recommend Chris Forman . These two gentleman made a fear of dealing with car salesman obsolete! ! More

Great Service Bought a new car and the entire process was very stress free. I had a lot of anxiety with purchasing my first new car and JR made the entire process v Bought a new car and the entire process was very stress free. I had a lot of anxiety with purchasing my first new car and JR made the entire process very smooth with his calm demeanor; not sure I would have bought the car if JR didn't calm my worries. Pat was also great and went over the financing process. Eased a lot of my anxiety. Great experience and would highly recommend. More