Lou Bachrodt Auto Mall
Rockford, IL
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Quality I was worried that I wasn't going to be able to receive a car based off my credit. But J.R was really helpful and he made sure I was approved through I was worried that I wasn't going to be able to receive a car based off my credit. But J.R was really helpful and he made sure I was approved through a financing company before I went home. He made my day. More
overall excellent ex I WUNT to thank JR and every body at the LOU U GUYS MADE IT HAPPEN ONCE AGAIN THANK U I LOOK FOWARD TO MY NEXT CAR!! DRE I WUNT to thank JR and every body at the LOU U GUYS MADE IT HAPPEN ONCE AGAIN THANK U I LOOK FOWARD TO MY NEXT CAR!! DRE More
Positive Bachrodt Experience! I had a very positive experience in purchasing my new Acadia Denali from Bachrodt's with the assistance of Sam Ferrille and George Schaffner. They we I had a very positive experience in purchasing my new Acadia Denali from Bachrodt's with the assistance of Sam Ferrille and George Schaffner. They were able to locate the vehicle that I wanted and kept me informed about when it would be available for me to pick up. Sam was very personable and easy to work with making the entire process very pleasant. More
Fast purchase with great customer service Al Luna was a great salesmen. Never felt pressured to buy a car or sign anything. He was able to get the exact car I wanted for a fair price. My past Al Luna was a great salesmen. Never felt pressured to buy a car or sign anything. He was able to get the exact car I wanted for a fair price. My past cars I have purchased have usually meant 5 hours at the dealership. Not this time, I was there for maybe 2 hours! More
Trade in and new purchase Great customer service. TJ was exceptional and didn't feel like I was being swayed into making my purchase. From initial visit in August til today's Great customer service. TJ was exceptional and didn't feel like I was being swayed into making my purchase. From initial visit in August til today's phone call and purchase he was wonderful. More
great customer service TJ is wonderful. He's patient, friendly and helpful! We were in a few times before purchasing today. Very happy with the customer service here! TJ is wonderful. He's patient, friendly and helpful! We were in a few times before purchasing today. Very happy with the customer service here! More
wonderfdul experience My husband and I purchased a brand new Buick Lacrosse...luv the car and our salesman Al Luna!! He was just wonderful....they didn't have the color we My husband and I purchased a brand new Buick Lacrosse...luv the car and our salesman Al Luna!! He was just wonderful....they didn't have the color we wanted and he went above and beyond to find us the exact car we wanted!He had it at the store within 2 days and cleaned and ready for us to drive home!! Al was great!! We have purchased many cars from Lou Bachrodt and they have always been good to us! More
I wasn't going to buy a car today I wasn't planning on purchasing a car today, but came home with a beautiful Impala! TJ was my salesman and he couldn't have been nicer! I haven't pu I wasn't planning on purchasing a car today, but came home with a beautiful Impala! TJ was my salesman and he couldn't have been nicer! I haven't purchased a car for 14 years, so I was a little worried about the sales pressure and I worried for nothing! TJ immediately put me at ease and the entire process was enjoyable. Manager Chris made us feel comfortable during our visit and our positive experience continued into finance with Larry. I will definitely recommend the Lou Bachrodt Auto Mall and especially TJ Robinson! Thank-you TJ! Terry Dahlstrom More
Best experience ever! My husband and I bought a brand new 2015 GMC Sierra 1500!! From the moment we walked to the moment we walked out of the dealership we felt very please My husband and I bought a brand new 2015 GMC Sierra 1500!! From the moment we walked to the moment we walked out of the dealership we felt very pleased and comfortable. The entire staff was amazing! I was very pleased to see the staff help entertain the customers young children. Anyone thinking about purchasing a vehicle ask for JR. More
Smoother than a babies butt Like most of us, I absolutely hated the idea of having to go and shop for new car. What a wonderful surprise to walk into the likes of Sam Ferrille th Like most of us, I absolutely hated the idea of having to go and shop for new car. What a wonderful surprise to walk into the likes of Sam Ferrille the new car salesman at Lou Bachrodt. He was knowledgeable, easy to talk, with no pressure, all-around nice guy with a great sense of humor and excellent communication skills. From the test drive, to the appraisal of my car, to the offer and acceptance the sale went smooth as a baby's butt. I would recommend Sam over and over again. Lou Bachrodt Auto Mall had the exact car I was looking for. Thank you Sam Ferrille More