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Lou Bachrodt Auto Mall
Rockford, IL
2,163 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,163 reviews
April 30, 2015
Great customer service! We went into Lou bachrodt looking for a good deal and a nice car and Al Luna our salesman did a great job helping us out with that he was very nice an We went into Lou bachrodt looking for a good deal and a nice car and Al Luna our salesman did a great job helping us out with that he was very nice and kind, we left Lou b. very happy and would recommend to everyone! More
by Lupsjimenz
Employees Worked With
Al Luna, Ed Sennett
April 30, 2015
A pleasant car buying experience! I have never had a better car buying experience than at Lou Bachrodt. The staff were all friendly and my sales person was professional and picked out I have never had a better car buying experience than at Lou Bachrodt. The staff were all friendly and my sales person was professional and picked out the perfect vehicle for my family and I. I am very satisfied with my purchase and will return when I purchase my next vehicle. More
by Ss627
April 29, 2015
Very happy with my M235i! I just picked up my M235i today that I ordered in March and Josh Schneider made the process so easy. He was great and anytime I had a question about t I just picked up my M235i today that I ordered in March and Josh Schneider made the process so easy. He was great and anytime I had a question about the car he answered me back very quickly. The process was stress free thanks to him and I would recommend him to anyone buying a car. More
by Shpalm
Employees Worked With
Joshua Schneider
April 24, 2015
Third vehicle purchased and very happy This is my third vehicle purchase from Lou Bachrodt and each time I felt like I was treated good. Happy with trade in and pricing on new vehicles. Jus This is my third vehicle purchase from Lou Bachrodt and each time I felt like I was treated good. Happy with trade in and pricing on new vehicles. Just took delivery on GMC Canyon that I ordered and only took 6 weeks to get, very surprised how fast it came in. Big shout out to Brandon Campbell my salesman who I purchased my last two vehicle from, very helpful in every way. Thanks Again Brandon!! More
by DaveN
Employees Worked With
Brandon Campbell
April 24, 2015
Thank You Chris Foreman, Josh Schneider, and Frank Sumpter On Saturday, April 18, I walked into Bachrodt VW where I first met with Chris Foreman, who is the VW and BMW sales manager. I asked when the 2015 Golf On Saturday, April 18, I walked into Bachrodt VW where I first met with Chris Foreman, who is the VW and BMW sales manager. I asked when the 2015 Golf R would be in. He pointed out the beautiful Oryx White Pearl one on the floor. I was excited. I told Chris what I had in mind and he worked out the numbers for me. Then he introduced me to the sales associate, Josh Schneider, so that we could discuss Golf R details. I then told Chris Foreman that I would take it! On Monday, April 20, I picked up that amazing Golf R. My wife Nancy, and I met with the finance manager, Frank Sumpter - that was a delightful, pressure free process. That Golf R was now mine! Thank you once again, all of you who made this an easy process. More
by xangman
Employees Worked With
Josh Schneider, Frank Sumpter
April 23, 2015
Fantastic!!! JR Henry and the rest of Lou Bauhrodt Staff I applaud you all for going beyond your abilities to make my day in getting me into my new vehicle. YOU JR Henry and the rest of Lou Bauhrodt Staff I applaud you all for going beyond your abilities to make my day in getting me into my new vehicle. YOU ALL ROCK!! Thank YOU!! More
by lcanada
Employees Worked With
JR Henry, Casey Welter, Larry Hansen, and Brandon Campbell, Brandon Campbell, JR Henry
April 23, 2015
Kudos to JR!! Kudos to JR for making my buying experience fast and easy. He did a fantastic job and was very patient with me. Unlike most salesmen he was not pushy Kudos to JR for making my buying experience fast and easy. He did a fantastic job and was very patient with me. Unlike most salesmen he was not pushy at all! He understood exactly what I wanted. Not only that he worked with me for a few months while i decided on the car I wanted to purchase. This was my first purchase from Lou Bachrodt but it will definitely not be my last! More
by Creal
Employees Worked With
JR Henry
April 21, 2015
My experience with Brandon Campbell and J.R. Brandon and J.R. did a fantastic job working together to find the right vehicle for me. It wasn't easy at first but through negotiations I found the p Brandon and J.R. did a fantastic job working together to find the right vehicle for me. It wasn't easy at first but through negotiations I found the perfect car for me. They were very professional, well spoken, and very helpful. More
by dillagence779
Employees Worked With
Jermicia Newsome, Brandon Campbell, JR Henry
April 21, 2015
I have never had a more positive car buying experience! I was so pleased with the service, help in all aspects of the purchase, and especially with my wonderful new car! My expectations were exceeded by ov I was so pleased with the service, help in all aspects of the purchase, and especially with my wonderful new car! My expectations were exceeded by over 100% in every area. Recommending Lou Bachrodt to everyone we know. More
by Christine
Employees Worked With
Kevin Lee
April 21, 2015
Fast, simple and straight to your overall goal Great wonderful experience! I was overwhelmed with how much they were willing to work with me to get me in the car I wanted! I'm truly blessed and for Great wonderful experience! I was overwhelmed with how much they were willing to work with me to get me in the car I wanted! I'm truly blessed and forever grateful for this opportunity!! More
by Cargal
