Lou Bachrodt Auto Mall
Rockford, IL
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Nice to deal with someone who makes you comfortable Jim did an excellent job of making us feel comfortable. He was very knowledgeable and asked the right questions to put us in the car we wanted. He a Jim did an excellent job of making us feel comfortable. He was very knowledgeable and asked the right questions to put us in the car we wanted. He also was capable of answering all the questions we had. More
Dealship is Great We have bought several new/used cars from Lou Bachrodt and we always get great service and good deals. The sales people and service people are all ve We have bought several new/used cars from Lou Bachrodt and we always get great service and good deals. The sales people and service people are all very helpful, friendly and accommodating. Our salesman, Kevin Lee is a great guy. BTW, we love our new Traverse and I love my 2014 Eqinox LTZ. More
No Pressure Kevin Lee helped me build a Colorado for my needs, leveraging my bottom line cost as a preferred buyer with USAA Buying Services. He quickly got me a Kevin Lee helped me build a Colorado for my needs, leveraging my bottom line cost as a preferred buyer with USAA Buying Services. He quickly got me a truck to test drive, briefing me on a route to take with varying terrain. I "rebuilt" the truck based on my experiences and shared this information with Kevin the next day. He revised the MSRP for these requirements so that I could share the cost with my bank for potential financing options. Armed with this information, I returned on Day 3 and placed the order. Kevin allowed me to take the time I needed to validate in my own mind that I was prepared to commit to this purchase. More
Dream car Extremely happy with my new car! Great salesman Jr ??. And awesome service. Would recommend JR and Lou Bachrodt to everyone I know! Very fast and Extremely happy with my new car! Great salesman Jr ??. And awesome service. Would recommend JR and Lou Bachrodt to everyone I know! Very fast and efficient More
Great experience This was our second time purchasing a vehicle from Lou Bachrodt. The service was exceptional all the way thru the deal! We went in looking for our sal This was our second time purchasing a vehicle from Lou Bachrodt. The service was exceptional all the way thru the deal! We went in looking for our salesman Jeff Martin and found out he was off but his colleague jumped right in. We explained to Brent Woodward what our budget was and he was eager to help us! He was very professional and helpful! This was yet again an awesome and easy deal! Thanks again Brent! We are loving our "new" used car! More
Dream Car thank you Brent for helping me get my dream car and making it come true. Thank you for your hard work and dedication to getting this done for me. Easy thank you Brent for helping me get my dream car and making it come true. Thank you for your hard work and dedication to getting this done for me. Easy process and good price I will be going back for my next vehicle! More
Awesome car buying experience Mike fisher was awesome at helping my fiance and I pick out a car with in our price range. He even stayed later when our first trip took longer than e Mike fisher was awesome at helping my fiance and I pick out a car with in our price range. He even stayed later when our first trip took longer than expected. I will be recommending to friends. More
Overall Excellent Experiance Great service from the moment we arrived. Staff was excellent from sales to signing to follow-up. We'll be back for our next vehicle. Great service from the moment we arrived. Staff was excellent from sales to signing to follow-up. We'll be back for our next vehicle. More
Extremely Professional Low-Key Sales Not new to Lou Bachrodt Auto Mall since they have been taking care of our Saturn for a number of years. So thanks to Brian Timm and his professional Not new to Lou Bachrodt Auto Mall since they have been taking care of our Saturn for a number of years. So thanks to Brian Timm and his professional service people we decided to purchase a 2015 Chevy Equinox SUV and Jim Canfield did an excellent job of locating the type of car, the color my wife wanted and with a sunroof. We can not speak highly enough of the effort that Jim provided to ensure that we liked our vehicle and he has contacted us a number of times to see how we're liking the new vehicle. Thanks Jim and staff, my wife and I look forward to working with you folks for many years to come. More
Excellent Service I was very satisfied with my visit. Prosper answered all questions. It was not a long drawn out process. I also liked the fact of NOT having a pushy s I was very satisfied with my visit. Prosper answered all questions. It was not a long drawn out process. I also liked the fact of NOT having a pushy salesman. I went in there and told them what I was looking for and payment as well and that is what I got. When it comes time I will go back to Lou Bachrot Auto Mall. More