Back

Lou Bachrodt Auto Mall

Rockford, IL

4.7
2,163 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

Directions

By Type

Showing 2,163 reviews

June 17, 2015

Great Customer Services Just purchased our 3rd car from Bachrodt with Salesman Kevin Lee. Kevin is the reason we keep coming back, his exceptional eye for detail along with p More

by dacarchic22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Nelson, Kevin Lee
Jun 18, 2015 -

Lou Bachrodt Auto Mall responded

I would like to express our sincere gratitude both for your loyal business and for taking the time to write this marvelous review. I am very pleased to hear that Kevin's consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase with us! Feel free to call or stop by if there is anything else we can do for you. Best regards, George Schaffner | General Manager | george@bachrodt.com

June 16, 2015

Very Happy Lou Bachrodt and my dealer Brent Woodward really went above and beyond to get me in the car I absolutely wanted!! Brent listened to exactly what I ne More

by Dr.evil229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 17, 2015 -

Lou Bachrodt Auto Mall responded

Thanks for the great feedback! We are glad to hear that Brent was able to go above and beyond to meet your needs and find you the vehicle you were wanting. Congratulations on your new car and welcome to the Lou Bachrodt Chevrolet Family! Best regards, George Schaffner | General Manager | george@bachrodt.com

June 16, 2015

2015 Buick Enclave Mike was "great"! This is the 3rd vehicle we purchased from Mike he is always friendly and helpful. We trust him and would recommend him to anyone. More

by Buick, Enclave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fisher
Jun 17, 2015 -

Lou Bachrodt Auto Mall responded

I would like to express our sincere gratitude both for your loyal business and for taking the time to write this marvelous review. I am very pleased to hear that Mike's consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase with us! We appreciate your recommendation and if there is anything else that we can help you with, please don't hesitate to let us know! Best regards, George Schaffner | General Manager | george@bachrodt.com

June 16, 2015

2015 buick enclave Mike was "great"! This is the 3rd vehicle we purchased from Mike he is always friendly and helpful. We trust him and would recommend him to anyone. More

by Superman21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fisher
Jun 17, 2015 -

Lou Bachrodt Auto Mall responded

I would like to express our sincere gratitude both for your loyal business and for taking the time to write this marvelous review. I am very pleased to hear that Mike's consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase with us! We appreciate your recommendation and if there is anything else that we can help you with, please don't hesitate to let us know! Best regards, George Schaffner | General Manager | george@bachrodt.com

June 15, 2015

Quick and friendly service all the way around. Thank you Brent for keeping me continually updated while waiting for financing without making it seem as though you were being bot More

by Keepitpositive5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 17, 2015 -

Lou Bachrodt Auto Mall responded

Thanks for this great review! We make sure that all of our employees are friendly and professional, and I am happy to hear that the time spent with Brent was a pleasing experience. Congratulations on your new car! Please keep us updated if there's anything else we can do for you. Also, check us out on Facebook and Twitter for dealer news and specials. Best regards, George Schaffner | General Manager | george@bachrodt.com

June 15, 2015

Sonic>cobalt I came to see what I could get since my siter recomended theses guys. I was offered the car I liked and got the one I was leaning toward. Mister Fishe More

by Ednaj23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fisher
Jun 17, 2015 -

Lou Bachrodt Auto Mall responded

Edna, thanks so much for taking the time to write this review! Our team is focused on making the car buying experience both pressure-free and enjoyable, and I'm very pleased that your visit reflected our efforts. Mike is a valuable member of our team and will be pleased to hear your kind words as well. Please let us know if there's anything else we can do for you! Also, check us out on Facebook and Twitter to stay connected with dealer news and promotions. Best regards, George Schaffner | General Manager | george@bachrodt.com

June 15, 2015

Great salesman My first visit, I was helped by a guy named JR. He greeted us with a handshake and a smile, he offered us coffee as we walked in the door and told us More

by Wheelers
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
JR Henry
Jun 17, 2015 -

Lou Bachrodt Auto Mall responded

It was a pleasure to read about your recent purchase experience. Congratulations on your new car! JR is a key component of our team and will be thrilled to hear how his great customer service has produced another satisfied Lou Bachrodt Chevrolet customer. We greatly appreciate your business - as well as your recommendations! Please feel free to contact us if we can help you out in any other way. In the meantime, be sure to stay connected with us on Facebook and Twitter. Best regards, George Schaffner | General Manager | george@bachrodt.com

June 13, 2015

Walked in for information... left with a car After retrieving my options I found out I was approved for 2015 .. my payment were given at the lowest possible amount with low interest. The staff wa More

by Amarquisej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Nelson, Mike Fisher
Jun 15, 2015 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to write such a great review! Our entire team strives to create a positive buying experience for every customer, and they will be thrilled to hear that they've been successful at this. I hope that you are enjoying your new car! Please let us know if there's anything else we can do for you! Also, be sure to stay connected with us on Facebook and Twitter to stay in the loop with dealer news and specials. Best regards, George Schaffner | General Manager | george@bachrodt.com

June 11, 2015

Friendly and very helpful Brent was very friendly and helpful. He walked us through everything. The process was quicker then any times before and even after the sale he is stil More

by Slrkmr03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 12, 2015 -

Lou Bachrodt Auto Mall responded

Thanks for this great review! We make sure that all of our employees are friendly and helpful, and I am happy to hear that the time spent with Brent was a pleasing experience. Congratulations on your new car! Please keep us updated if there's anything else we can do for you. Also, check us out on Facebook and Twitter for dealer news and specials. Best regards, George Schaffner | General Manager | george@bachrodt.com

June 10, 2015

Friendly, Knowledgeable Employees, Great Vehicle! This was our first time at Lou Bachrodt, and we had a great experience! My husband and I came in with interest in one specific vehicle. Sam, our sal More

by Terrain4Us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Schaffner, Sam Ferrille, Ed Sennett
Jun 11, 2015 -

Lou Bachrodt Auto Mall responded

Thanks for dropping by to leave this great review! I'm so happy to hear that you and your husband received top-notch service from Sam. I hope that you are enjoying your new SUV fully and if you have any questions down the road, be sure to give us a call. We appreciate your business and we look forward to working with you again! Best regards, George Schaffner | General Manager | george@bachrodt.com

...
188
...