Lou Bachrodt Auto Mall
Rockford, IL
Filter Reviews by Keyword
By Type
Showing 2,163 reviews
Great Customer Services Just purchased our 3rd car from Bachrodt with Salesman Kevin Lee. Kevin is the reason we keep coming back, his exceptional eye for detail along with p Just purchased our 3rd car from Bachrodt with Salesman Kevin Lee. Kevin is the reason we keep coming back, his exceptional eye for detail along with patience is key! I am very detail oriented and like things a certain way, he is alway happy to accommodate my requests with a smile on his face. He always remembers my kids names and what they are in to. He has been there for all of our purchases and also there after the purchase for anything that we need. If you are looking, I highly recommend visiting Kevin Lee, you won't be disappointed. More
Very Happy Lou Bachrodt and my dealer Brent Woodward really went above and beyond to get me in the car I absolutely wanted!! Brent listened to exactly what I ne Lou Bachrodt and my dealer Brent Woodward really went above and beyond to get me in the car I absolutely wanted!! Brent listened to exactly what I needed and wanted, and he matched me with the Perfect vehicle for me!! Very happy and blessed to have the privilege to work with him!! More
2015 Buick Enclave Mike was "great"! This is the 3rd vehicle we purchased from Mike he is always friendly and helpful. We trust him and would recommend him to anyone. Mike was "great"! This is the 3rd vehicle we purchased from Mike he is always friendly and helpful. We trust him and would recommend him to anyone. More
2015 buick enclave Mike was "great"! This is the 3rd vehicle we purchased from Mike he is always friendly and helpful. We trust him and would recommend him to anyone. Mike was "great"! This is the 3rd vehicle we purchased from Mike he is always friendly and helpful. We trust him and would recommend him to anyone. More
Quick and friendly service all the way around. Thank you Brent for keeping me continually updated while waiting for financing without making it seem as though you were being bot all the way around. Thank you Brent for keeping me continually updated while waiting for financing without making it seem as though you were being bothered by having to do so. More
Sonic>cobalt I came to see what I could get since my siter recomended theses guys. I was offered the car I liked and got the one I was leaning toward. Mister Fishe I came to see what I could get since my siter recomended theses guys. I was offered the car I liked and got the one I was leaning toward. Mister Fisher was very reasonable and understood that i was trying to stick to a budget . He wasn't pushy and overall I had a really great experience, despite going a bit over budget. I very much recommend Lou Bachrodt auto mall to anyone looking for a good and fair experience. More
Great salesman My first visit, I was helped by a guy named JR. He greeted us with a handshake and a smile, he offered us coffee as we walked in the door and told us My first visit, I was helped by a guy named JR. He greeted us with a handshake and a smile, he offered us coffee as we walked in the door and told us that this experience would be our best and last. He has lived up to this statement. I was having some problems with a Jeep I had bought from a different dealership and had gone to JR. He assured me there was something he could do to fix my problem and he did. He is the most honest, compassionate, thoughtful, humorous, professional, and all around great guy to work with. When JR says he is going to do something, he follows through. JR contacts me with special offers and has taken the time to get to know us every time we walk into the lot. He has even personalized these offers and vehicles choices to fit my likings. My daughter has boughten a car through JR as well and my second daughter will be doing the same. JR was the first salesman that I met from Lou Bachrodt, he made such a good first impression that he is the only car salesman that I will work with when going to Lou Bachrodt. I would recommend JR to friends, family, and anyone else in search of a new or used car. We've been going to this dealer for the past 5 years and have bought two vehicles from JR. In my opinion, he is simply the best. More
Walked in for information... left with a car After retrieving my options I found out I was approved for 2015 .. my payment were given at the lowest possible amount with low interest. The staff wa After retrieving my options I found out I was approved for 2015 .. my payment were given at the lowest possible amount with low interest. The staff was courteous, interested, and friendly. I couldn't have dreamt about a better out come. More
Friendly and very helpful Brent was very friendly and helpful. He walked us through everything. The process was quicker then any times before and even after the sale he is stil Brent was very friendly and helpful. He walked us through everything. The process was quicker then any times before and even after the sale he is still willing to help with anything we need. More
Friendly, Knowledgeable Employees, Great Vehicle! This was our first time at Lou Bachrodt, and we had a great experience! My husband and I came in with interest in one specific vehicle. Sam, our sal This was our first time at Lou Bachrodt, and we had a great experience! My husband and I came in with interest in one specific vehicle. Sam, our salesman, was extremely knowledgeable not just about the make and model of the SUV, but he knew the history of the vehicle as well. Sam and the Lou Bachrodt team worked diligently to help us get a price that we felt comfortable with. We drove the car on Monday, and came back to purchase on Tuesday. Thanks Sam! More