Lou Bachrodt Auto Mall

1st time I came in looking for my first vehicle. Received wonderful service and my sales person did everything he could to get the best price possible. I came in looking for my first vehicle. Received wonderful service and my sales person did everything he could to get the best price possible. More

Excellent Service I just want to thank Brent Woodward for his amazing customer service!! He answered all my questions and addressed all my concerns he was awesome!! I h I just want to thank Brent Woodward for his amazing customer service!! He answered all my questions and addressed all my concerns he was awesome!! I have not made my decision yet but when I do Brent is who I will be asking for!! Thank You so much Brent look forward to seeing you soon. More

Looking for information. I didnt purchase a vehicle yet but went in to get some information and Brent was very knowledgeable and answered all of my questions. Highly recommend I didnt purchase a vehicle yet but went in to get some information and Brent was very knowledgeable and answered all of my questions. Highly recommend working with Brent to anyone looking for a new car or just looking for information. More

Returning Customer Have bought a number of new Chevrolet trucks here previously. This experience was best yet. Ron Freeman did a great job working out all of the issues Have bought a number of new Chevrolet trucks here previously. This experience was best yet. Ron Freeman did a great job working out all of the issues involved. It should always go so well. More

JR is the best Dealing with JR was like talking to family over Sunday dinner. He went to bat with the finance department to get us the deal we wanted. We are very ha Dealing with JR was like talking to family over Sunday dinner. He went to bat with the finance department to get us the deal we wanted. We are very happy with our brand new Chevy Silverado. When great people get together, great things happen. Thanks JR. More

Very Happy I went from bad to great. Brent did everything possible to get me what I needed for my daughter and I to be driving in something safe and be happy at I went from bad to great. Brent did everything possible to get me what I needed for my daughter and I to be driving in something safe and be happy at the same time. So greatful for your help, couldn't have done it without you!! More

Very quick and pleasant experience! I had a very receptive and positive experience dealing with Brent, everything went smoothly and I felt like I was at the right place at the right time I had a very receptive and positive experience dealing with Brent, everything went smoothly and I felt like I was at the right place at the right time. Excellent service overall!! More

So great, I leased two! I began my search for a new BMW online. Living in the Chicago area, I had many to choose from, Perillo, Patrick, Fields, Bill Jacobs and Elmhurst. Pe I began my search for a new BMW online. Living in the Chicago area, I had many to choose from, Perillo, Patrick, Fields, Bill Jacobs and Elmhurst. Perhaps it's the sheer volume of customers at the above mentioned but I found Lou Bachrodt to be more responsive, better pricing and probably the best car buying experience I ever had. Josh Schneider was very thorough , polite, respectful, professional and knowledgeable about BMW. He is a great ambassador for the BMW brand. It's 60 miles from Chicago, but well worth the drive. What I liked most, as a busy professional I don't have the time to drive all over to sit in dealerships to barter back and forth. In fact, the Lou Bachrodt website had their inventory with lots of pics and info on each vehicle, the deal was pretty much done over the phone. I drove up, test drove the BMW Gran Turismo while finance ran my credit. While I signed the lease paperwork, the vehicle was being prepped for delivery. A week later I returned for the Encore service. We decided to turn in our Audi Q5 lease and purchased another vehicle from Josh. This time we went with an X3. Once again, great service. Since then, I have shared my experience with friends and clients. If you're looking for a new BMW, check out Lou Bachrodt. Also, out of all the imports , BMW also offers the best post sales experience. More

HAPPY WHAT I WAS VERY PLEASED WITH MY SALESMAN.HE WAS VERY PATIENT WITH ME.HE MADE ME FEEL LIKE I WAS BUYING A CAR FROM A FRIEND.VERY GOOD JOB SAM WHAT I WAS VERY PLEASED WITH MY SALESMAN.HE WAS VERY PATIENT WITH ME.HE MADE ME FEEL LIKE I WAS BUYING A CAR FROM A FRIEND.VERY GOOD JOB SAM More

Best experience ever!!! Brent possesses high levels of accuracy and work productivity. Takes pride in his job, helps you achieve your goals. No back and forth discussions, he Brent possesses high levels of accuracy and work productivity. Takes pride in his job, helps you achieve your goals. No back and forth discussions, he didn't try to change my mind. I gave him a call on what I wanted, he had the car there within 30 minutes. Took a test drive, I was in and out in a hour with a used but to me new 2012 Chevy Cruze. Larry Hansen was also a huge help when it came down to the finances he was able to explain with out any confusion,!also in and out in 20 minutes. Thank yall for being such a huge help! Without your magic brent none of this would be possible!! More