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Lou Bachrodt Auto Mall

Rockford, IL

4.7
2,163 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,163 reviews

August 04, 2015

I had a very good experience at the dealership The salesperson was very friendly polite very professional and was treated with courtesy salesman showed me several different vehicles and I ended up More

by EBULLOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Nichole Greer
Aug 05, 2015 -

Lou Bachrodt Auto Mall responded

Thanks for this great review! We try to create a friendly and professional experience for all of our customers. Congratulations on your new Buick Enclave! Feel free to call or stop by if there is anything else we can do for you. George Schaffner | General Manager | george@bachrodt.com

August 02, 2015

CUSTOMER SATISFACTION! My experience at Lou Bachrodt was absolutely amazing! Thanks to Jeff for going above & beyond to get me in a vehicle that suits all of my needs. I am More

by Shygirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 04, 2015 -

Lou Bachrodt Auto Mall responded

Thank you for sharing your amazing experience with us. I am glad to hear that Jeff went above and beyond to help out with your vehicle needs. I’ll share this with him and we hope to work with you again in the future for any of your automotive needs! George Schaffner | General Manager | george@bachrodt.com

July 31, 2015

New Truck Sam has been my sales person for the last two vehicles now and he does everything he can to get at the price that I needed to be at for the trade and More

by CHoward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Jul 31, 2015 -

Lou Bachrodt Auto Mall responded

Thank you for sharing. At Lou Bachrodt Chevrolet, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I am very happy that Sam and Heather were able to help you, and treated you with the customer service we know you deserve. We look forward to working with you again in the future! George Schaffner | General Manager | george@bachrodt.com

July 27, 2015

satisfaction They treat you good .They make you satisfy with your purchase. They give you many options. They explain the tings to you and say if you have questions More

by torres,pedro12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Luna
Jul 28, 2015 -

Lou Bachrodt Auto Mall responded

Thank you for the compliments! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us and we hope to work with you again in the future. George Schaffner | General Manager | george@bachrodt.com

July 27, 2015

Exceptional Value -- Exceptional Customer Service I arrived at the dealership with definite ideas about what I wanted in my 19th new car; and anticipated ordering one from the factory. Casey Welter l More

by Kayaker-S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 28, 2015 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to submit this awesome feedback. We strive to ensure that no question or concern goes unanswered, and it’s encouraging to know that our team was able to show you dedicated and personalized service. Congratulations on your new Golf Sportwagen! We would love to work with you again. George Schaffner | General Manager | george@bachrodt.com

July 25, 2015

New car Brent did alot to get me at the price I wanted. I would definitely recommend him to any one looking for a new car. A+ team More

by Throwaway1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 27, 2015 -

Lou Bachrodt Auto Mall responded

Thank you so much for this excellent feedback and your very kind recommendation. We couldn't be happier to hear about your positive experience with our team, and Brent in particular. Thank you for your business and congratulations on your new car! We hope to see you again soon! George Schaffner | General Manager | george@bachrodt.com

July 23, 2015

my new Silverado!! Jim made our new truck buying experience easy. He answered all our questions, was very knowledgeable about the vehicle. Jim stayed late to help show u More

by silverado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Canfield, Frank Sumpter
Jul 23, 2015 -

Lou Bachrodt Auto Mall responded

Thank you for sharing your experience with us. We couldn't be happier that our team made your car buying experience easy. At Lou Bachrodt Chevrolet, we strive to ensure that no question or concern goes unanswered, and it’s nice to know that Jim and Frank was able to show you great service. We would love to work with you again. George Schaffner | General Manager | george@bachrodt.com

July 23, 2015

Great service Worked with Josh and Chris Foreman from VW and BMW. They were so helpful. Very friendly and accomidating. Willing to help with any questions and ge More

by RGILE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joshua Schneider, Ed Sennett
Jul 24, 2015 -

Lou Bachrodt Auto Mall responded

Thanks so much for review about your experience! I am pleased to hear that Joe and Chris were so helpful and accommodating during your visit. It is our commitment to ensure quality customer care by providing friendly and professional service to our guests. Thank you so much for your business. If there is anything else we can do for you please feel free to pay us another visit. Take care! George Schaffner | General Manager | george@bachrodt.com

July 22, 2015

Great experience, quick service, very helpful! Quick service and easy to deal with! Our salesman was kind and well educated. I would buy another car from him and recommend him to a friend. More

by Nikkim85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Jenks
Jul 23, 2015 -

Lou Bachrodt Auto Mall responded

We appreciate your time to share us this review. I am pleased that our team was able to provide you a great and quick experience. We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. George Schaffner | General Manager | george@bachrodt.com

July 21, 2015

Sparks!! After considering the Chevrolet Sparks and Trax I finally came in to Lou Bachrodt;s Dealership to check them out. Not expecting to buiy that day on S More

by sparks2015
Customer Service
Recommend Dealer
Yes
Employees Worked With
Prosper Rubino
Jul 22, 2015 -

Lou Bachrodt Auto Mall responded

Thank you so much for your nice review and congratulations on your new Chevy Sparks! At Lou Bachrodt Chevrolet, we strive to provide great service to all our guests, and I am very happy to hear that this was achieved with you. Prosper is a great asset and we appreciate all he does. Thank you again and please don’t be reluctant to contact us if you have any questions or concerns about your car. George Schaffner | General Manager | george@bachrodt.com

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