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Lou Bachrodt Auto Mall

Rockford, IL

4.7
2,163 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,163 reviews

August 19, 2015

lots of help Brent and David were big help picking the car that met my needs. Would recommend working with either one of these two when looking for a new car. More

by D.HASTING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 21, 2015 -

Lou Bachrodt Auto Mall responded

Thank you for your review and recommendation. I am pleased to hear that Brent and David were so helpful during your time with us, and that they were able to meet your vehicle needs. If you have any questions or concerns, please come back to visit us. We are eager to see you in the future. George Schaffner | General Manager | george@bachrodt.com

August 18, 2015

Brent took care of everything. He went above and beyond Brent went above and beyond to help me work out all the details. All I had to do was sign! He was very knowledgeable and helpful. He helped find the More

by SanyaC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Sumpter
Aug 19, 2015 -

Lou Bachrodt Auto Mall responded

Sanya, we really appreciate your feedback. I am pleased to hear that Brent went above and beyond to help you with you. I will share this with him and if there is anything more that we can do please come back and see us again. Happy driving! George Schaffner | General Manager | george@bachrodt.com

August 18, 2015

My family has been buying cars here for 20 years My parents always trusted this dealership and were never given a bad deal. They are friendly and will work hard to get you the best vehicle for the l More

by GIBSON.MICHELLE.N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Frank Sumpter
Aug 19, 2015 -

Lou Bachrodt Auto Mall responded

Thank you for your perfect review! We couldn't be happier that we were able to serve your family for years. That is loyalty at its finest! We really appreciate your business and please let us know if there's anything else we can do for you. George Schaffner | General Manager | george@bachrodt.com

August 18, 2015

Great customer service Fil was super engaging and great to work with!! I had a stress free experience and would recommend this dealership for any potential car buyer. More

by lindseyvass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor
Aug 19, 2015 -

Lou Bachrodt Auto Mall responded

Thank you for sharing, Lindsey! I am thrilled to hear that Fil could make your car buying experience so wonderful! Thank you for your recommendation and we look forward to seeing you soon. George Schaffner | General Manager | george@bachrodt.com

August 17, 2015

Great service Our dealer tried everything in their power to make sure we were happy. They tried giving us the best deal possible. They made sure we would leave with More

by Gomez123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Henry
Aug 19, 2015 -

Lou Bachrodt Auto Mall responded

Thank you very much for your kind words. We strive to go above and beyond for all our customers and ensure they leave happy and satisfied. Congratulations on your new car and please don’t hesitate to call us if you have any questions or concerns. George Schaffner | General Manager | george@bachrodt.com

August 17, 2015

2015 Chevy Camaro Our salesman Kevin Lee was great. Very easy to work with and friendly. This is our second car that we have purchased with the help of Kevin. The de More

by Equinox2019
Recommend Dealer
Yes
Employees Worked With
Kevin Lee
Aug 19, 2015 -

Lou Bachrodt Auto Mall responded

Thank you for your feedback. We are very happy to hear that Kevin could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! George Schaffner | General Manager | george@bachrodt.com

August 16, 2015

Good Experience I'd never purchased a car from a dealership before, so I wasn't sure what to expect. My salesman, Sam Ferrille, made it an easy, and hassle-free expe More

by Amanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Aug 18, 2015 -

Lou Bachrodt Auto Mall responded

Hi Amanda, thank you for sharing your experience with us. It is great to know that Sam could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. Please let us know if we can help you with anything else automotive-related. George Schaffner | General Manager | george@bachrodt.com

August 15, 2015

Great car buying experience Bought my previous new car from Lou Bachrodt. It was a great experience then so came back years later to find my next car. Jeff and Larry were both v More

by Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2015 -

Lou Bachrodt Auto Mall responded

Diane, thank you so much for taking the time to leave your review! We couldn't be happier to hear about your positive experience with our team, Jeff and Larry in particular. Congratulations on your new car and if there is anything more we can do please come back and see us again any time! Happy driving! George Schaffner | General Manager | george@bachrodt.com

August 15, 2015

2015 Buick Enclave My salesman Kevin Lee was very helpful, friendly and very knowledge about the Buick Enclave I bought. I would buy another vehicle from Kevin Lee. More

by Ruth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lee
Aug 18, 2015 -

Lou Bachrodt Auto Mall responded

Ruth, thank you for taking the time to write us a great review. It's wonderful to hear Kevin was helpful during your visit, and that he provided you knowledgeable service. Congratulations on your new Buick Enclave! We look forward to doing business with you again in the future. George Schaffner | General Manager | george@bachrodt.com

August 11, 2015

Great Dealership Our expireance on buying our new car was great. Our salesman Kevin and all the staff treated us great. I would recommend this dealership to everyone. More

by RJTMONTALVO
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lee
Aug 12, 2015 -

Lou Bachrodt Auto Mall responded

Thank you for sharing. We appreciate the feedback and are pleased that your vehicle purchase experience with Kevin and the team was a great one. Thank you for your recommendation and if there is anything else we can do for you please feel free to pay us another visit. George Schaffner | General Manager | george@bachrodt.com

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