Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Lou Bachrodt Auto Mall

Rockford, IL

Overview
Reviews
4.7
2,160 Reviews
Call Dealership (815) 332-3000
View Awards

7070 Cherryvale N Blvd

Rockford, IL

61112

Directions

By Type

Showing 2,160 reviews

June 30, 2022

Michael Hall was very helpful when buying my first car. Very thankful to have him as my car salesman More

by nicolev
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Report | Print
Jul 05, 2022 -

Lou Bachrodt Auto Mall responded

That's awesome to see! Thank you for taking the time to share your experience with Michael and the team. Enjoy your new Nissan! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

June 29, 2022

Great experience! Joe Luy made the process easy and we left feeling well informed. We would recommend him to anyone looking for a car. More

by Bkschuenke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Luy
Report | Print
Jul 05, 2022 -

Lou Bachrodt Auto Mall responded

Wonderful news! Thank you for taking the time to share your experience with Joe and the team. Enjoy your new Chevy! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

June 25, 2022

Mike hall was a nice and funny guy he helped us alot and he did everything really fast. More

by almarosa264
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Report | Print
Jul 05, 2022 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to share your experience with Michael and the team. Enjoy your new GMC! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

June 25, 2022

Michael and Shain did a great job getting us a vehicle for the price we needed. Thanks More

by Ron.r
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall, Shain Bono
Report | Print
Jul 05, 2022 -

Lou Bachrodt Auto Mall responded

It's always wonderful to hear when the team gets it right! Thank you for taking the time to share your experience with Michael and the team. Enjoy your new ride! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

June 23, 2022

This dealership and Sam made buying a vehicle a pleasant experience. I was really blown away by Sam and Bill's work ethic for actually caring about the customer. More

by Jdtilling
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Bill Rusch
Report | Print
Jun 23, 2022 -

Lou Bachrodt Auto Mall responded

Thank you so much for sharing those kind words with us! We work hard to foster an environment where it's actually FUN to buy a new vehicle. That means honesty and commitment to exceptional customer service. Wonderful to hear that Sam, Bill, and the team delivered just that. We appreciate you taking the time to share your Bachrodt Buying Story. Enjoy that new Chevy! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com (815)580-2100

June 21, 2022

Sam was able to find the perfect car for us and we felt that he valued our time and budget. More

by lisakaypick66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Bill Rusch
Report | Print
Jun 21, 2022 -

Lou Bachrodt Auto Mall responded

We excel at finding the vehicle that's juuust right for you! Wonderful to hear that Sam and the team were able to do just that. Thank you so much for taking the time to share your 5 star experience with us. Enjoy your new Chevy! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com (815)580-2100

June 21, 2022

Lou Bachrodt was able to find the exact truck I wanted. GMC 2500HD AT4 which is a very rare and difficult truck to find. Joe Luy kept in great communication with me via email and cell phone. Response was f More

by andrew.jech
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Luy
Report | Print
Jun 21, 2022 -

Lou Bachrodt Auto Mall responded

Thank you so much for sharing your Bachrodt Buying Story with us Andrew! Exceptional customer service is always a top priority and that means making your buying experience fun and hassle-free. No pressure. No gimmicks. Just help to find the vehicle that's just right for you. Wonderful to hear that Joe delivered just that! Enjoy your new AT4, it's a gorgeous truck! Sincerely, Charlie Hansmeyer, General Manager

June 21, 2022

Made new car buying experience pleasant and painless with great customer service. Would definitely recommend. More

by robertstoltz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Sam Ferrille
Report | Print
Jun 23, 2022 -

Lou Bachrodt Auto Mall responded

That's great to read Robert! We think buying a new vehicle should be fun, it's wonderful to see that Sam and the team were able to deliver that vibe for ya. Thank you so much for sharing your 5 star buying experience with us. Enjoy your new Yukon! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com (815)580-2100

June 15, 2022

Sam was very helpful and will definitly buy from him again! We were in and out quickly. More

by tdrd
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Bill Rusch
Report | Print
Jun 21, 2022 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to share your 5 star experience with Sam and the team. Enjoy your new Chevy! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com (815)580-2100

June 10, 2022

Clean and friendly…not pushy like some dealer ships are. Mike Hall helped us and he was awesome! More

by Karlarenee72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Report | Print
Jun 13, 2022 -

Lou Bachrodt Auto Mall responded

Fantastic! We think buying a new car should be fun. That's why we strive to make it hassle-free! Wonderful to hear that Michael and the team did just that during your recent visit. Thanks so much for taking the time to share your 5 star experience with us. Enjoy that new Mazda! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com (815)580-2100

1
...
17
18
19
...
216