Lou Bachrodt Auto Mall
Rockford, IL
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First class dealership. I haven't purchased a new vehicle in several years and frankly i had a bad experience with the dealership I bought from. Bachrodts Auto Mall has show I haven't purchased a new vehicle in several years and frankly i had a bad experience with the dealership I bought from. Bachrodts Auto Mall has shown me that service is their 1st priority. I'm very pleased with their commitment to pleasing the customer. More
Our New SUV They all were courteous to us and our sales representative Mr. J. R. Henry explained all of our options both buying and leasing as well as took the ti They all were courteous to us and our sales representative Mr. J. R. Henry explained all of our options both buying and leasing as well as took the time to show us inventory on hand as well as network, He helped us narrow down our selections to the SUV that we purchased and the finance team made it a smooth transition for the deal thank you Mr. Frank Sumpter ..We literally rode off into our vacation which the Terrain performance was excellent up the mountains in Pennsylvania! !!!! More
Helpful sales staff Dale our sales representative and Frank were accommodating and helpful in the purchase of a used vehicle. I thought we were able to purchase a like ne Dale our sales representative and Frank were accommodating and helpful in the purchase of a used vehicle. I thought we were able to purchase a like new vehicle for a good price. We are happy. More
It was a great experience! David was most helpful. Went looking for a new car to lease. My Volvo was 16 years old. Our sales person David went out of his way to make our experience a great one. He was Went looking for a new car to lease. My Volvo was 16 years old. Our sales person David went out of his way to make our experience a great one. He was very accommodating as we had a very full day with several errands to run and he did what ever was necessary to make our deal happen. There was no stress involved which made for the best experience ever. We did not have time to go over all the details of our Jetta but he made more time for us when we were able to get back to the dealership. Between minor surgery, doctor follow up visits, a visitation and funeral, he made it all happen. I am so thankful to David! Thanks again!???????? More
I'm happy!! Got exactly what I wanted!! The salesman worked diligently to find the vehicle I wanted for the right price!! Financing was a breeze and the terms we Got exactly what I wanted!! The salesman worked diligently to find the vehicle I wanted for the right price!! Financing was a breeze and the terms were upfront!! More
Joshua Schneider - #1 Joshua is #1 for many reasons, he returned my call and had patience throughout my selection decision. He stuck with me until the end of my buying exp Joshua is #1 for many reasons, he returned my call and had patience throughout my selection decision. He stuck with me until the end of my buying experience. Joshua was truly helpful! More
Brandon Campbell We went to trade in 1 vehicle and purchase 2 vehicles. Our salesperson, Brandon Campbell, was truly helpful, had patience, and had a wonderful attitu We went to trade in 1 vehicle and purchase 2 vehicles. Our salesperson, Brandon Campbell, was truly helpful, had patience, and had a wonderful attitude through the whole process. More
Awesome Sales Team Mike Fisher did a great job getting us into our truck. And meeting our financial goals on payment. Stayed late on a Friday night to get the job done. Mike Fisher did a great job getting us into our truck. And meeting our financial goals on payment. Stayed late on a Friday night to get the job done. Thanks More
Great, smooth, friendly service Brandon C. Sales consultant was friendly, knowledgeable and it was a great purchasing experience. We love our new car and feel we have purchased a ver Brandon C. Sales consultant was friendly, knowledgeable and it was a great purchasing experience. We love our new car and feel we have purchased a very safe automobile at an affordable price. We also value the 2 year service part of the deal. This is the 2nd car I purchased at lou bachrodt, the first one has over 200,000 miles. The finance person was also very good and friendly also. More
Casey listened to everything I said. It was quick and easy and I received the car that I truly love. I had a Diesel in 2011 and got a diesel in 2015. Recommend to everyone. (With 6 spe It was quick and easy and I received the car that I truly love. I had a Diesel in 2011 and got a diesel in 2015. Recommend to everyone. (With 6 speed transmission) More