Lou Bachrodt Auto Mall
Rockford, IL
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Enjoyable experience Purchased our BMW first time in. One reason was our sales person, Josh. Easy to talk with and not pushy. Made the decision so much easier. Thanks Purchased our BMW first time in. One reason was our sales person, Josh. Easy to talk with and not pushy. Made the decision so much easier. Thanks, Josh More
Great Experience This was my second time for buying at Bachrodt's. I was met immediately by a friendly, welcoming Joshua and Chris. It was a very positive experience. This was my second time for buying at Bachrodt's. I was met immediately by a friendly, welcoming Joshua and Chris. It was a very positive experience. More
Outstanding!!! Warren is so amazing at what he does! I visited 5 other car dealers and went with him! I will send other friends to him. He was not pushy and very ple Warren is so amazing at what he does! I visited 5 other car dealers and went with him! I will send other friends to him. He was not pushy and very pleasant! Great guy!! More
Pretty good experience Our salesman was knowledgeable, friendly and helpful, nothing against him. I just feel that as a returning buyer and a person whose last 4 cars were Our salesman was knowledgeable, friendly and helpful, nothing against him. I just feel that as a returning buyer and a person whose last 4 cars were Buicks, that we wouldn't have to go through all the back and forth on price. You should be able to see we have been there before and give us the best price where you make money and we do not have to go through all of that More
They'll promise you the world.. Our initial experience with purchasing our X5 four weeks ago was satisfactory. We were sold on the superior customer service and obviously the quality Our initial experience with purchasing our X5 four weeks ago was satisfactory. We were sold on the superior customer service and obviously the quality of a BMW. We began having issues after the first week with the vehicle and have received little to no support to resolve our issue. I have afforded the management at the dealership the courtesy to resolve the issue without posting a poor review through BMW or dealerrater, but have not received the same respect to resolve my issues timely and has become beyond an inconvenience. I wanted pass along my experience with Lou Bachrodt BMW so other potential buyers be warned. More
Great! So HAPPY with my car! Thanks Prosper! And thanks Larry Hansen! Everyone was so nice and helpful! Would for sure come back here to buy again. So HAPPY with my car! Thanks Prosper! And thanks Larry Hansen! Everyone was so nice and helpful! Would for sure come back here to buy again. More
Great Service! Josh and Cole made my first car buying experience so easy! They were very knowledgeable and exhibited great customer service skills. Everyone that I w Josh and Cole made my first car buying experience so easy! They were very knowledgeable and exhibited great customer service skills. Everyone that I worked with at Lou Bachrodt went above and beyond! More
Courteous and knowledgeable When I went to the Mall I was a little nervous and apprehensive. This was the first new car I was considering purchasing since the loss of my husband When I went to the Mall I was a little nervous and apprehensive. This was the first new car I was considering purchasing since the loss of my husband. I was greeted at the door and introduced to a salesman, Prosper Rubino, who quickly put me at ease. He addressed my concerns and answered all my questions in a courteous manner, without ever being pushy. It turned out the very same car I had been looking at online was in the show room. After riding in it and his thorough disicription of the new features, I knew it was the car I wanted. The purchase went very smooth along with his help in trading in my current vehicle at a reasonable price. Every person I met at the Mall was very friendly and hospitable, I also am confident that if I have any questions or problems with my new car that Prosper or other personnel will be there to help me. More
I'm happy with my new car! The sales person that helped us find our car gave us great service I would recommend him to anyone. Brent Woodward treated it is respect and help us f The sales person that helped us find our car gave us great service I would recommend him to anyone. Brent Woodward treated it is respect and help us find exactly what we wanted!!! More
Absolutely Great Lease was up on my GMC Acadia and Brent Woodward and Kevin Lee were most helpful and totally satisfied with my new Terrain. It was a great experience. Lease was up on my GMC Acadia and Brent Woodward and Kevin Lee were most helpful and totally satisfied with my new Terrain. It was a great experience. Would definitely recommend this deanship and these 2 sales people!!!!!!!!!!!!!!!! More