Lou Bachrodt Auto Mall
Rockford, IL
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Acadia Purchase With Sam Ferrille I have purchased 5 or 6 vehicle's from the Lou Bachrodt Dealership. I would very much so recommend experiance to all friends and family. Sam was I have purchased 5 or 6 vehicle's from the Lou Bachrodt Dealership. I would very much so recommend experiance to all friends and family. Sam was very professional and was able to answer all my questions and more. His knowledge of the GMC Acadia was great. Sam followed up on all details from the start to finish. I will definately deal with Sam in the future, Thank you Sam for all your help. More
Very satisfied customer My husband and I had a very pleasant experience dealing with JR while purchasing our new car. We will definitely come back to your dealership again. My husband and I had a very pleasant experience dealing with JR while purchasing our new car. We will definitely come back to your dealership again. Everyone was great. Thank you. More
Happy Customer Twice 1st time I purchased a vehicle, they made things easy. 2nd time around it was easier and they were even friendlier. I would definitely recommend you 1st time I purchased a vehicle, they made things easy. 2nd time around it was easier and they were even friendlier. I would definitely recommend you consider this dealership. More
Excellent Salesman/Customer Service.. Iam extremely happy and thankful to be a new customer. Mike and JR. went above and beyond their duties to assist me.. I drove home in a new car.. Than Iam extremely happy and thankful to be a new customer. Mike and JR. went above and beyond their duties to assist me.. I drove home in a new car.. Thank you so much.. I will tell everyone I know about the great salesmen at Lou Bachrodt Auto Mall!! God Bless You.. Delores H. Johnson! More
Friendly and accommodating sales staff. I was very pleased with the with the salesmen ability to meet my needs in the purchase of my new truck. They were very helpful in answering all my que I was very pleased with the with the salesmen ability to meet my needs in the purchase of my new truck. They were very helpful in answering all my questions and making sure I was 100% satisfied with my selection. Thank you Mitch, Kevin and Matt with all your help, it made my purchasing of my new truck enjoyable. The Lou Bachrodt team did an awesome job! More
I am happy with my experience. I am happy with the sales staff, Kevin Lee in particular. I wish the vehicle I just purchased had more of the options I wanted but I am happy with the I am happy with the sales staff, Kevin Lee in particular. I wish the vehicle I just purchased had more of the options I wanted but I am happy with the vehicle overall. The service department needs a lot of work. More
Thanks Jeffery Jeff was great. I made him run in for at least a dozen sets of keys. Huge help and awesome guy. Thanks for your help too, Chris. We will be back Jeff was great. I made him run in for at least a dozen sets of keys. Huge help and awesome guy. Thanks for your help too, Chris. We will be back More
Easiest experience ever! I recently worked with Casey Welter at Bachrodt BMW who went above and beyond to find my car and accommodate my crazy schedule. She understood exactl I recently worked with Casey Welter at Bachrodt BMW who went above and beyond to find my car and accommodate my crazy schedule. She understood exactly what I needed and was so patient with me. I would highly recommend Casey - she is professional and caring - two words people don't normally associate with a car buying experience. This was the easiest experience ever! More
Start to finish nothing but excellent Sam Ferrille helped me every step of the way and put me behind the wheel of my first new car! His professionalism and honest answers showed he cared f Sam Ferrille helped me every step of the way and put me behind the wheel of my first new car! His professionalism and honest answers showed he cared for the customer more than his bottom line. Thanks Sam! More
fantastic and patient When I first came to Lou Bachrodt, I was actually looking for a diesel Jetta. After the VW issues recently I changed my mind and didn't really know w When I first came to Lou Bachrodt, I was actually looking for a diesel Jetta. After the VW issues recently I changed my mind and didn't really know what I wanted. Jim C helped me get into a diesel Chevy Cruze and I am in love with it! I felt like he really just wanted me to love my car, and I do! Thanks for a great experience, from a person who HATES car shopping! We will be back for our next vehicle purchase! Larry in financing was also fantastic! He made the process very quick and painless and was very honest with me about what options were worth the money. I never felt like I was being pushed to buy something I didn't want or need by either of these guys! I was there with my 4 young children and the entire staff was so welcoming and friendly even when they got restless. Nobody acted annoyed or aggrivated, in fact, several people walked by and made faces or jokes to get them laughing. I cannot say enough about how pleased I am with my entire experience. Thanks again guys! More