Lou Bachrodt Auto Mall

Beyond Excellent Service When I walked into Lou Bachrodt Auto Mall, I wasn't expecting to get anything or to get the great deal that I did. I was just going to look around wit When I walked into Lou Bachrodt Auto Mall, I wasn't expecting to get anything or to get the great deal that I did. I was just going to look around without any high hopes. The car I had was on its last limb and I knew I was going to need a new car soon. I work two jobs and I have a four year old little girl. It's getting to that time of year where it gets really cold and many cars have problems. Sam Ferrill knew this and he did not want me walking away and driving off in my death trap. What he did was above and beyond what most car salesmen would've done. He got me a great deal on my new 2015 Chevy Spark. I am truly grateful. I would definitely go back and get another car when it was necessary. More

Excellant Experiance My wife and I had an excellent experience buying our Chevy Cruise. Brandon Campbell treated us as royalty and we would definitely work with him again My wife and I had an excellent experience buying our Chevy Cruise. Brandon Campbell treated us as royalty and we would definitely work with him again. Gary & Lori Baker More

Excellent Service Prosper Rubino was our salesperson and went the extra mile to assist us in purchasing a used vehicle. Although buying a car has always been a challen Prosper Rubino was our salesperson and went the extra mile to assist us in purchasing a used vehicle. Although buying a car has always been a challenge for me, he made it a rewarding experience and I definitely will return to purchase my next vehicle from him. I have already recommended him to family and friends for their next car purchase. Ed Sennett assisted us in financing the vehicle, definitely enjoyed his sense of humor. More

Great service This is my third car I have bought from Al Luna. He's great in telling you all about the cars That you want to see. He will give his option on if it i This is my third car I have bought from Al Luna. He's great in telling you all about the cars That you want to see. He will give his option on if it is a good car for me. I like that he gets to know you on a personal level as well. He's not pushy and when to do pick your car he walks step by step. Explains everything about it and how it works! Thanks so much again Al. More

Great and relaxing experience Went in not sure if a new vehicle was right for us Mr AL Luna made it easy for us to make our decision The experience was relaxing and easy Went in not sure if a new vehicle was right for us Mr AL Luna made it easy for us to make our decision The experience was relaxing and easy More

recent purchase of Volkswagen My husband and I were at Rockford Volkswagen on Saturday enjoying the beautiful day. The day got even more beautiful and exciting after being introdu My husband and I were at Rockford Volkswagen on Saturday enjoying the beautiful day. The day got even more beautiful and exciting after being introduced to Casey Welter, Client Advisor. Casey was very helpful and informative about the two vehicles my husband and test drive. She is not only smart about her products, but a charming person to talk to about vehicles. We feel very thankful for her assistant in our purchase of a 2014 VW! And from previous experience with service department, we feel very happy with our decision to buy a new vehicle. More

Got my dream truck! I am thoroughly pleased with the service I received when purchasing my 2015 Chevy Silverado truck. My salesman was extremely knowledgeable when demons I am thoroughly pleased with the service I received when purchasing my 2015 Chevy Silverado truck. My salesman was extremely knowledgeable when demonstrating all of the features of the truck and was able to get me a deal that fit my budget. I got the exact exterior and interior color vehicle I wanted. Thank you! More

Purchase I received great attention from Casey Welter, she gave me the info I wanted without the high pressure sales pitch. All my questions were answered to m I received great attention from Casey Welter, she gave me the info I wanted without the high pressure sales pitch. All my questions were answered to my satisfaction. More

Enjoyable purchasing experience with Casey. Casey is quite friendly, very efficient, most accessable and communicated consistently throughout the leasing/building/ordering process. She was a joy Casey is quite friendly, very efficient, most accessable and communicated consistently throughout the leasing/building/ordering process. She was a joy to work with and I will definitely contact her when I next need a new car. More

Friendly and helpful Always friendly service and treat you like family. Curtious and make sure you get the right and best vehicle for your money. Jr is the best this was t Always friendly service and treat you like family. Curtious and make sure you get the right and best vehicle for your money. Jr is the best this was the fourth vehicle purchased from Jr and fifth from Lou Bachrodt More