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Lou Bachrodt Auto Mall

Rockford, IL

4.7
2,163 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,163 reviews

November 01, 2015

Great sales person but slow to reach the finance dept Our sales person Fil S. worked very hard to get us the deal we wanted. We came within our range and got the truck we wanted. He is very nice and eas More

by bailey
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Ed Sennett
Nov 11, 2015 -

Lou Bachrodt Auto Mall responded

Thank you for sharing your experience with us, Bailey! We appreciate your feedback as it helps us grow as a dealership. Your comments will be reviewed with our team and we encourage you to contact us if you would like to further discuss your visit. Thank you again. George Schaffner | General Manager | george@bachrodt.com

November 01, 2015

Fabulous enjoyable Everyone I ran across that day was friendly kind thoughtful. Willing to get you anything you wanted. Drinks chips cookies .felt like you knew everyone More

by PAMSBULLYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fisher, Jermicia Newsome, Mike Fisher, Jennifer Adams, Frank Sumpter
Nov 11, 2015 -

Lou Bachrodt Auto Mall responded

Thank you for this great review! We can't tell you enough how much we appreciate our team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! George Schaffner | General Manager | george@bachrodt.com

November 01, 2015

Wonderful service At no time during the entire buying process did I ever feel that Warren didn't have my best interests in mind. He went very far out of his way to hel More

by jpizz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 11, 2015 -

Lou Bachrodt Auto Mall responded

Thank you for writing about your visit with us! I am happy to hear that Warren was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. George Schaffner | General Manager | george@bachrodt.com

October 30, 2015

1st BMW Bought my first BMW. Josh Schneider is who you want to work with. He is very knowledgeable and made the whole process very easy and fun. I will def More

by BMW 15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Schneider, Ed Sennett
Nov 11, 2015 -

Lou Bachrodt Auto Mall responded

Thank you and congratulations on your purchase! We are so very pleased that Josh could make your visit easy and fun, and we believe that's how every car buying experience should be. Enjoy your first BMW! George Schaffner | General Manager | george@bachrodt.com

October 30, 2015

Happy Owner Of A 200 I had the BEST experience at Bachrodt and would recommend them to everyone. I felt at home and it was so easy breezy. I didn't feel pressured and my s More

by JCROCKER1231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Sennett
Nov 11, 2015 -

Lou Bachrodt Auto Mall responded

Thank you for your feedback and recommendation! We're very happy to hear that you enjoyed your visit here with us at Lou Bachrodt Chevrolet. We are driven to offer great customer care and we strive to provide the best experience. Thank you again and we hope to see you again soon! George Schaffner | General Manager | george@bachrodt.com

October 29, 2015

Pleasant exp. Knowledge and service was appreciated. Learned a new appreciation for all the detail and effort that is involved with the whole new car buying proces More

by LENLEVEQUE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Sumpter
Nov 11, 2015 -

Lou Bachrodt Auto Mall responded

Thank you for your review! If you need anything else in the future please feel free to come back and visit us any time. We hope to see you back in again soon! George Schaffner | General Manager | george@bachrodt.com

October 26, 2015

Amazing, phenominal, honest and a blessing! It was an amazing experience! Jim was honest and truly cared about helping me find a vehicle in my budget. It was a blessing to purchase my vehicle th More

by EMMANUELPEREZ14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, James Canfield
Oct 28, 2015 -

Lou Bachrodt Auto Mall responded

Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have an amazing experience. We will be sure to share your comments with Jim and we look forward to working with you again down the road. Take care! George Schaffner | General Manager | george@bachrodt.com

October 22, 2015

Brandon was excellent I had been given the run around previously at other dealerships and when I came into Lou Bachrodt Brandon took very good care of me, got me in a great More

by Shandeah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermicia Newsome, Brandon Campbell, Frank Sumpter
Oct 28, 2015 -

Lou Bachrodt Auto Mall responded

Hi Shandeah and thank you for this excellent review! We're excited to hear that Brandon took care of you! He is a great asset and we appreciate all he does. Thank you again and enjoy your new vehicle! George Schaffner | General Manager | george@bachrodt.com

October 21, 2015

New silverado I had a month to purchase a truck but when I visit Lou Bachrodt they gave me a good deal and it took me a day to buy my new silverado. More

by RFLAVILA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Luna
Oct 28, 2015 -

Lou Bachrodt Auto Mall responded

Thank you for your nice review and congratulations on your new Silverado! We are very happy to hear that it was a smooth process for you. Enjoy your new car! We look forward to seeing you again. George Schaffner | General Manager | george@bachrodt.com

October 21, 2015

Best car buying experience ever!! Al Luna was our car dealer and somehow he knew exactly what we were looking for as soon as we sat down at his desk!! He made our purchase of our used More

by Julzee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Luna
Oct 28, 2015 -

Lou Bachrodt Auto Mall responded

I am happy to hear your time spent with Al was well spent. Congratulations on your Nissan Rogue! If you have any questions or concerns regarding your vehicle, please come back to visit us. We look forward to seeing you in the future! George Schaffner | General Manager | george@bachrodt.com

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