Lou Bachrodt Auto Mall
Rockford, IL
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Great sales person but slow to reach the finance dept Our sales person Fil S. worked very hard to get us the deal we wanted. We came within our range and got the truck we wanted. He is very nice and eas Our sales person Fil S. worked very hard to get us the deal we wanted. We came within our range and got the truck we wanted. He is very nice and easy to deal with. My only problem is the company itself needs to speed up the process for completion. Once we agreed on the price it took 3 hours to see the fiancé dept and sign the paperwork. This maybe something they the company managers can work on to make the whole experience more pleasureably and time efficient when purchasing a vehicle. You have a nice sales team and knowledgeable now just need to take the waiting game of hours off the final end of the making the purchase. More
Fabulous enjoyable Everyone I ran across that day was friendly kind thoughtful. Willing to get you anything you wanted. Drinks chips cookies .felt like you knew everyone Everyone I ran across that day was friendly kind thoughtful. Willing to get you anything you wanted. Drinks chips cookies .felt like you knew everyone there. Kindness rubs off on you if your around it. More
Wonderful service At no time during the entire buying process did I ever feel that Warren didn't have my best interests in mind. He went very far out of his way to hel At no time during the entire buying process did I ever feel that Warren didn't have my best interests in mind. He went very far out of his way to help me get the car that I wanted at a price I could afford. The entire staff at Lou Bachrodt was very friendly and helpful to me. I love my car and will be back next time I am in the market for a vehicle. More
1st BMW Bought my first BMW. Josh Schneider is who you want to work with. He is very knowledgeable and made the whole process very easy and fun. I will def Bought my first BMW. Josh Schneider is who you want to work with. He is very knowledgeable and made the whole process very easy and fun. I will definitely be back when I am ready to upgrade. More
Happy Owner Of A 200 I had the BEST experience at Bachrodt and would recommend them to everyone. I felt at home and it was so easy breezy. I didn't feel pressured and my s I had the BEST experience at Bachrodt and would recommend them to everyone. I felt at home and it was so easy breezy. I didn't feel pressured and my sales lady was top notch! More
Pleasant exp. Knowledge and service was appreciated. Learned a new appreciation for all the detail and effort that is involved with the whole new car buying proces Knowledge and service was appreciated. Learned a new appreciation for all the detail and effort that is involved with the whole new car buying process. More
Amazing, phenominal, honest and a blessing! It was an amazing experience! Jim was honest and truly cared about helping me find a vehicle in my budget. It was a blessing to purchase my vehicle th It was an amazing experience! Jim was honest and truly cared about helping me find a vehicle in my budget. It was a blessing to purchase my vehicle there! More
Brandon was excellent I had been given the run around previously at other dealerships and when I came into Lou Bachrodt Brandon took very good care of me, got me in a great I had been given the run around previously at other dealerships and when I came into Lou Bachrodt Brandon took very good care of me, got me in a great car and everything was quick and easy. I am very pleased. More
New silverado I had a month to purchase a truck but when I visit Lou Bachrodt they gave me a good deal and it took me a day to buy my new silverado. I had a month to purchase a truck but when I visit Lou Bachrodt they gave me a good deal and it took me a day to buy my new silverado. More
Best car buying experience ever!! Al Luna was our car dealer and somehow he knew exactly what we were looking for as soon as we sat down at his desk!! He made our purchase of our used Al Luna was our car dealer and somehow he knew exactly what we were looking for as soon as we sat down at his desk!! He made our purchase of our used Nissan Rogue a breeze!!! If you want good customer service, ask for Al Luna!!! More