Lou Bachrodt Auto Mall
Rockford, IL
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Excellent customer service and follow up I have had an excellent follow up experience as well as continued good customer service from my sales associate Fil. I would recommend Fil to anyone i I have had an excellent follow up experience as well as continued good customer service from my sales associate Fil. I would recommend Fil to anyone in the car buying arena!!! More
My place to buy cars! I have purchased three cars in 6 year from Lou Bachrodt. Thief sales people like Jasmine, Hank and Sam are not pushy to get a sale. They got me the I have purchased three cars in 6 year from Lou Bachrodt. Thief sales people like Jasmine, Hank and Sam are not pushy to get a sale. They got me the exact car I wanted each time. The service department is wonderful, no hassle Courtney and Brian along with the rest are knowledgeable about my cars. My service was only routine not a problem with my VW's. I will continue to purchase from LB. More
knowledgable I had the pleasure of speaking with Jasmine Irizarry, although my husband and I did not purchase a vehicle it was clear that Jasmine was very knowledg I had the pleasure of speaking with Jasmine Irizarry, although my husband and I did not purchase a vehicle it was clear that Jasmine was very knowledgeable about the vehicles there and very dedicated to her work. Jasmine will pull the necessary strings and won't stop until she gets you the vehicle you are in the market for and she will work to get you a great deal with a great team at Lou Bancroft. More
Great buying experience Sales consultant J.R. Henry was so helpful. Liked dealing with him very much. I am a repeat Buick buyer. No other vehicle compares. Happy with my purc Sales consultant J.R. Henry was so helpful. Liked dealing with him very much. I am a repeat Buick buyer. No other vehicle compares. Happy with my purchasing experience. More
Prosper Rubino was very helpful!! Prosper was courteous, friendly, very nice person, We enjoyed our new van "Toyota Sienna" we really happy with our choice. Our experience at the Prosper was courteous, friendly, very nice person, We enjoyed our new van "Toyota Sienna" we really happy with our choice. Our experience at the dealership was very good and easy, We not been so relax before doing this kind of business. We felt great, and PROSPER RUBINO took care of us and he made sure we were taken care of. Thank you for everything PROSPER!! Your the best!! Dora & Michael Riffe.. :) More
made everything happen to close the deal! I found a truck i liked at another dealer down south and Bachrodt matched their deal saving me a 4 hr trip. They were the only dealer around that woul I found a truck i liked at another dealer down south and Bachrodt matched their deal saving me a 4 hr trip. They were the only dealer around that would have the lift kit and wheels and tires installed without question, no one else within 50 miles would. Fil was great to work with made everything easy and quick. First time not spending a half a day at a dealer. After this experience ill be back when im ready to buy again. Thanks! Jd Ps bought a GMC doesnt give me the option at the bottom. More
Golf R This is a very hard car to get, especially they way that I wanted it. Josh Schneider worked diligently for months and finally got me the car I wanted This is a very hard car to get, especially they way that I wanted it. Josh Schneider worked diligently for months and finally got me the car I wanted. The price was reasonable and the dealership was very easy to work with. Thanks! Hugh More
It was good experience I would have gave 5 stars but i had a issue with my truck within first few days of owning but in there defense they are fixing it and there service de I would have gave 5 stars but i had a issue with my truck within first few days of owning but in there defense they are fixing it and there service department was great to deal with and Bob my salesman got me a loaner truck and is a real down to earth guy.. More
Great experience. Great experience with sales associate Mike Fisher. He made us feel very comfortable and this is usually not the case when I've purchased a vehicle in Great experience with sales associate Mike Fisher. He made us feel very comfortable and this is usually not the case when I've purchased a vehicle in the past. More
Very informative and helpful. Good first time experience. Fil was very helpful. He took the time to explain everything to me and answer all of the questions that I had. As a first time car buyer, there were s Fil was very helpful. He took the time to explain everything to me and answer all of the questions that I had. As a first time car buyer, there were several things that I did not know or understand. He made sure that I understood everything before I left the dealership. He stayed with me through the entire process. I am definitely satisfied with my purchase and experience. I will definitely be recommending people come to this dealership for future purchases. More