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Lou Bachrodt Auto Mall

Rockford, IL

Overview
Reviews
4.7
2,163 Reviews
Call Dealership (815) 332-3000
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7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,163 reviews

August 15, 2022

Have loved doing my car shopping with Sam Ferrell and Lou Bachrodt. So helpful, fair and just great to work with!!! Would recommend to family and friends. More

by Lk2018
Recommend Dealer
Yes
Employees Worked With
Everyone was good to work with I cannot remember all the names., Sam Ferrille, Bill Rusch
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Aug 29, 2022 -

Lou Bachrodt Auto Mall responded

We think car shopping should be FUN! Great to hear the entire team made your visit a memorable one. Thank you so much for sharing your 5 star experience with the team. Enjoy your new Chevy! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

August 09, 2022

Sam and Fil were very helpful and got me in the vehicle I wanted. Very satisfied More

by Per043
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Sam Ferrille
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Aug 29, 2022 -

Lou Bachrodt Auto Mall responded

Wonderful news! Getting you into the vehicle you want is our top priority. Great to see the team delivered. Thank you for taking the time to share your 5 star experience with us. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

August 07, 2022

Jenny took care of us & got us into a vehicle we love! The amount for our trade was more than fair as well. Smooth transaction thanks to Jenny, Fil & Bill! More

by boakley79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Jennifer Morelock, Bill Rusch
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Aug 29, 2022 -

Lou Bachrodt Auto Mall responded

That is wonderful to read! Thanks for taking the time to share your 5 star experience with Jenny and the team. Enjoy that new Chevy! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

August 07, 2022

i needed to upgrade my 250k mile 2007 chevy cobalt and the staff were super helpful. Super willing to get me out of the door with the right car and so I went with a 2019 chevy Impala and I love it. They w More

by Aaron Hoyt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Luna, Bill Rusch
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Aug 29, 2022 -

Lou Bachrodt Auto Mall responded

Nice upgrade Aaron! Thank you for sharing your 5 star experience with Al and the team. Enjoy your new Impala. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

July 26, 2022

Sam was very helpful with the purchase of my new vechile. Was very helpful showing how to use everything on my car More

by Luckythirten13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Sam Ferrille
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Jul 26, 2022 -

Luckythirten13 responded

Thank you Sam

Jul 26, 2022 -

Luckythirten13 responded

Love my new Denali

July 23, 2022

Adam and Fil were able to lower my payment and give me what I wanted for my trade. I appreciate it guys More

by Anthony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Adam Dokken
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Jul 25, 2022 -

Lou Bachrodt Auto Mall responded

Lower payments and a new vehicle? That's a win win! Wonderful to hear the team delivered a 5 star buying experience. Thanks so much for taking the time to share your recent visit with us. Enjoy your new GMC! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

July 23, 2022

I don’t think they could have made made purchasing my i4 any easier. From every touchpoint (sales, financing and support) the experience was amazing. They went out of their way many time, and treated me lik More

by Mebrown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lionel Vil, Eric Scharlow
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Jul 25, 2022 -

Lou Bachrodt Auto Mall responded

Wonderful! Going EV is a big deal and our goal is to make it easy. Glad to hear the team did just that. Thank you for taking the time to share your experience with Lionel and don't forget, we're here if you have questions. Enjoy your new i4! Sincerely, Naim Sabir, Imports Manager n.sabir@bachrodt.com

July 18, 2022

Adam was great, he helped me get into my TrailBlazer. It’s a great little car. Thank you More

by Janno
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Dokken
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Jul 25, 2022 -

Lou Bachrodt Auto Mall responded

Yes! We love the TrailBlazer too! Fantastic to hear that Adam made your buying experience a great one. Thank you for sharing your 5 star visit with the team. Enjoy your new wheels! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

July 18, 2022

I was pleased four plus years ago and they did not disappoint me this time. I am very pleased! More

by Lk2018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Fotmayor five stars, Sam Ferrille, Bill Rusch
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Jul 25, 2022 -

Lou Bachrodt Auto Mall responded

Wonderful to hear the team continues to deliver exceptional customer service! Thank you for taking the time to share your 5 star experience with the team. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

July 15, 2022

Sam Ferrille went above and beyond to make sure we had a great buying experience! Very pleased with Sam and Lou Bachrodt Auto Mall. More

by Kphillip1702
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Report | Print
Jul 25, 2022 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to share your experience with Sam and the team. Enjoy your new Chevy! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

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