Lou Bachrodt Auto Mall
Rockford, IL
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Easy as 1, 2, 3! My service rep Al Luna was extremely knowledgeable and helpful in my making a final decision. Negotiations were as easy as could be since the initial My service rep Al Luna was extremely knowledgeable and helpful in my making a final decision. Negotiations were as easy as could be since the initial offering for the vehicle was as advertised and really good for the amount of car I purchased. Not to take anything away from the rest of the quality staff on hand, I would buy another vehicle from Al when the time comes! More
Excellent experience! We had a very positive experience with all of the professionals at LB. thank you for the excellent customer service. We will be recommending your dea We had a very positive experience with all of the professionals at LB. thank you for the excellent customer service. We will be recommending your dealership to friends and family. More
Courtney exceeds expectations Courtney does a fantastic job of customer service from the moment she greets us to the moment she hands back the keys. We have had several cars into Courtney does a fantastic job of customer service from the moment she greets us to the moment she hands back the keys. We have had several cars into service over the years and we always request Courtney because we know she will be friendly, proactive, and communicative. Can't say enough about her! More
Quick and painless Everyone was very helpful. I spent very little time at the dealership. We were able to take care of almost everything over the phone. Paperwork the d Everyone was very helpful. I spent very little time at the dealership. We were able to take care of almost everything over the phone. Paperwork the day of pick up was quick More
Excellent! We bought 2 vehicles this week! Joe and his staff are always very helpful! The negotiation process was fair and helped us make an informed decision We bought 2 vehicles this week! Joe and his staff are always very helpful! The negotiation process was fair and helped us make an informed decision on buying the vehicles! We have purchase over 20 new vehicles over the years and have always had a great experience with Bachrodt! Pat Hartman More
Brandon Campbell works for you! From the first time you are greeted at the door to the final time leaving the dealership with the keys of your new vehicle in your hand you will feel From the first time you are greeted at the door to the final time leaving the dealership with the keys of your new vehicle in your hand you will feel like you have your own personal assistant. Brandon Campbell was fantastic in letting me figure out if the car was right for me without pushing or over selling. He got my husband and I out of there quickly and efficiently and always made it known that he worked for us. Great experience! More
Great truck for great price I found a 2010 Silverado after looking for at least a couple months. No sales pressure at all and they let me put truck On lift to check it out undern I found a 2010 Silverado after looking for at least a couple months. No sales pressure at all and they let me put truck On lift to check it out underneath. All the employeses from sales, service, finance were great. I bought another car a few years ago from them and it was the same experience. I will definitely check them out next time I need a vehicle. More
Above & Beyond BMW Dealership The sales team @ Bachrodt Auto Mall bent over backwards while being shorthanded and extremely busy to make sure we were able to take home our perfect The sales team @ Bachrodt Auto Mall bent over backwards while being shorthanded and extremely busy to make sure we were able to take home our perfect car! More
Fantastic I gave this high rating because of Joe Luy, I felt like i knew him for years, easy to talk to, did not push anything on me that i did not want to pur I gave this high rating because of Joe Luy, I felt like i knew him for years, easy to talk to, did not push anything on me that i did not want to purchase, very accomdating and helpful. I would defitily stay with this dealership in the future because of him. Marguerite Schoenwald More
Thank you! Josh and Frank did a really great job. Decided at the last minute it was time to trade in my 2010. Both made the experience very easy and enjoyable. Josh and Frank did a really great job. Decided at the last minute it was time to trade in my 2010. Both made the experience very easy and enjoyable. More