Back

Lou Bachrodt Auto Mall

Rockford, IL

4.7
2,163 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

Directions

By Type

Showing 2,163 reviews

January 29, 2016

Excellent We really appreciated the time and the knowledge of our car that Josh S. took with us. He was outstanding in his knowledge and answering all of our q More

by BIGL42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Campbell, Joshua Schneider, Steve Hefty, Frank Sumpter
Feb 01, 2016 -

Lou Bachrodt Auto Mall responded

Thank you for your review! We are glad you had a great experience at our dealership and hope you continue to come back for any of your automotive needs. Have a great day!

January 29, 2016

Great car buying expierence We had purchased a car from Lou Bachrodt a few years. We found ourselves looking again, and the first and only thought we had was to go see Joe Luy a More

by GMORE442
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Luy, Kevin Lee, Ed Sennett
Feb 01, 2016 -

Lou Bachrodt Auto Mall responded

Thank you for your review! We are glad you had a great experience at our dealership and hope you continue to come back for any of your automotive needs. Have a great day!

January 28, 2016

Excellent We had an excellent experience at Lou Bachrodt - our salesman, Brandon Campbell, was exceptional. We had such a great experience we went back 3 days l More

by mrtr93
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Campbell
Jan 28, 2016 -

Lou Bachrodt Auto Mall responded

Thank you for your review! We are glad to know that you felt your experience was 5 star worthy. We hope you continue to come back for any of your automotive needs and we hope you have a great day.

January 28, 2016

I have complete trust in the team at Lou Bachrodt, Over the years I have purchased quite a few cars ,trucks, SUV's from the great folks at Bachrodt's. They always go the extra mile for my wife and I More

by RALPHEARP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Nelson, Joe Luy, Jennifer Adams, Frank Sumpter
Jan 28, 2016 -

Lou Bachrodt Auto Mall responded

Thank you for your review! We appreciate the feedback and plan on using it to create a better experience for all of our customers. We are also glad to know that you felt your experience was 5 star worthy. Feel free to come back for any of your automotive needs and we hope you have a great day.

January 26, 2016

Helpful, enjoyable car-buying process. This was one of the most enjoyable car-buying experiences I have ever experienced. I received outstanding customer service from the salesperson, to a More

by JRMORGAN84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Christenson, George Schaffner
Mar 08, 2016 -

Lou Bachrodt Auto Mall responded

Thank you!

January 26, 2016

love my truck fil did a great job. he new every thing about the truck. he went over every thing he even helped set up my two phones through bluetooth. fil the man More

by MKWOLFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Frank Sumpter
Jan 27, 2016 -

Lou Bachrodt Auto Mall responded

Thank you for your review! We appreciate the time and effort you took to create this review and appreciate your service. Feel free to come back for any of your automotive needs and have a great day.

January 26, 2016

GMC Lease Renewal Team did a great job to provide information, price, availability. Very good customer service from the sales. Very knowledgeable about the GMC Terrain, More

by AYMERIC.GOLDSTEINAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prosper Rubino, Frank Sumpter, Theressa Berg
Jan 27, 2016 -

Lou Bachrodt Auto Mall responded

Thank you for your review! We are glad to know you felt your experience was 5 star worthy. Feel free to come back for any of your automotive needs and have a great day.

January 25, 2016

Great sales very experienced in what the truck did and all t The best experience I've had byeing a truck ty Fil he was very knowledgeable about the truck I was buying if I had to buy another car or truck it wou More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Nick Steder, Frank Sumpter
Jan 26, 2016 -

Lou Bachrodt Auto Mall responded

Thank you for your review! We appreciate the rating and we are glad that you felt your experience was 5 star worthy. Please feel free to give us feedback so that we can create the best customer experience possible. Have a great day!

January 24, 2016

My experience at lou Bachrodt was great. JR was kind and patient in making sure that I got a veichle that I would be happy with and could afford. JR was very attentive in meeting More

by FREDAFLETCHER1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Henry, Ed Sennett
Jan 25, 2016 -

Lou Bachrodt Auto Mall responded

Thank you for your review! We hope you continue to come back for any of your automotive needs and hope you have a great day.

January 24, 2016

Excellent service Sam went above and beyond for us, also knew the info on the car we were buying and was very helpful in showing us all the features. More

by Lunchladee3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Frank Sumpter, Tish Velguth, Theressa Berg
Jan 25, 2016 -

Lou Bachrodt Auto Mall responded

Thank you for your review!

Jan 25, 2016 -

Lou Bachrodt Auto Mall responded

Thank you for your review! We will use your feedback to create the best customer experience possible. We hope you have a great day!

Jan 25, 2016 -

Lou Bachrodt Auto Mall responded

Thank you for your review! Feedback is an important key to becoming a great dealership and can't do it without the help of customers like yourself. We hope you continue to come back for any of your automotive needs and hope you have a great day!

...
166
...