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Lou Bachrodt Auto Mall

Rockford, IL

4.5
2,173 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,173 reviews

February 24, 2016

excellent service Our salesman was extremely nice, and not overbearing, quickly obtained the new vehicle from the lot! All and all, a very pleasant experience, very ni More

by RICHARD.BLOMQUIST922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Schaffner, Prosper Rubino, Theressa Berg
Feb 24, 2016 -

Lou Bachrodt Auto Mall responded

Thank you for your review! We are glad to know you had a great experience at our dealership and hope you continue to come back for any of your automotive needs. Have a great day!

February 24, 2016

New truck lease Bob and Frank made it possible to drive away in the truck my dreams without pressure. Friendly and patient! Bob stayed hours past his quitting time to More

by GEOFFGREGG2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Christensen, Frank Sumpter
Feb 25, 2016 -

Lou Bachrodt Auto Mall responded

Thank you for your review! We are glad to know you had a great experience at our dealership and hope you continue to come back for any of your automotive needs. Have a great day!

February 23, 2016

Seamless sale process including F&I I would recommend Lou Bachrodt to anyone purchasing a vehicle, irregardless of your purchasing experience. Prosper Rubino with the leadership of Mitc More

by Psipower
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mitch Nelson, Prosper Rubino, Frank Sumpter
Feb 23, 2016 -

Lou Bachrodt Auto Mall responded

Thanks for the review! We are glad to know that you had a great experience at our dealership and we hope that you continue to come back. Have a great day!

February 23, 2016

Made my day! Thanks Jim for your patience and and willingness to work through all my obstacles. If you are itching for a new ride, contact this man. He will get More

by Slidebit03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Canfield
Feb 24, 2016 -

Lou Bachrodt Auto Mall responded

Thank you for your review! We are glad to know you had a great experience at our dealership and hope you continue to come back for any of your automotive needs. Have a great day!

February 23, 2016

Made leasing a VW Jetta a no brainer! I walked into Lou Bachrodt after being in other dealerships that were way too pushy and eager to get me to buy immediately before answering all my que More

by BSOUFAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Schneider, Steve Hefty, Frank Sumpter
Feb 24, 2016 -

Lou Bachrodt Auto Mall responded

Thank you for your review! We are glad to know you had a great experience at our dealership and hope you continue to come back for any of your automotive needs. Have a great day!

February 20, 2016

Great and courteous service. Filiberto welcome me and made me feel at home. His knowledge of the products was on point. and I appreciate that. Thanks to all of the service and st More

by Cbarmore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermicia Newsome, Mitch Nelson, Fil Sotomayor, Tabatha Lindstrom, Theressa Berg
Feb 22, 2016 -

Lou Bachrodt Auto Mall responded

Thank you for your review! We are glad to know you had a great experience at our dealership and we appreciate your feedback. Please feel free to come back for any of your automotive needs and have a great day.

February 20, 2016

Top notch Overall great experience and knowledgeable staff. Helpful in every aspect. Made sure I knew how to work everything before I walked out the door and ve More

by DENGINEER1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Kristi Frederick, Theressa Berg
Feb 22, 2016 -

Lou Bachrodt Auto Mall responded

Thanks for the review! We appreciate your feedback and appreciate you as a customer. We hope you come back for any of your automotive needs and we hope you have a swell day.

February 18, 2016

Second Times A Charm This was my first time buying a car and my first encounter with Lou Bachrodt left me confused and unsure if I wanted to proceed, but thankfully I didn More

by ingramtashieda@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor
Feb 19, 2016 -

Lou Bachrodt Auto Mall responded

Thanks for the review! We are glad to know you had a great experience at our dealership. Please let us know what we can do to make your next visitation a 5 star experience. Thanks again and have a great day.

February 18, 2016

Great Mike fisher was one of the best sales man i have met great experience all around glad he was the one to help me pick a car More

by JUANMENDEZJR1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fisher
Feb 19, 2016 -

Lou Bachrodt Auto Mall responded

Thank you for your review! We are glad to know you had a great experience at our dealership and hope you continue to come back for any of your automotive needs. Have a great day!

February 17, 2016

Very polite. Helpful.. The best.. I appreciate everything ! I haven't purchased a car in 7 years.. They made me feel comfortable. No pressure. All I can say is they r the best..luv my car More

by RCOLE1428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermicia Newsome, Brandon Campbell, Theressa Berg
Feb 17, 2016 -

Lou Bachrodt Auto Mall responded

Thanks for the review! We are glad to know you had a great experience at our dealership and hope you continue to visit us. Please feel free to come back for any of your automotive needs and have a great day.

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