Lou Bachrodt Auto Mall

EXCELLENT SERVICE My wife Leslie and I have purchased several cars from Lou Bachrodt over the years and have always been very impressed with the professional, courteous My wife Leslie and I have purchased several cars from Lou Bachrodt over the years and have always been very impressed with the professional, courteous and friendly service we have received. We recently purchased a new 2016 Chevrolet Malibu from you and our salesman, Jim Canfield was the best ever. His knowledge of the vehicles and ability to guide us to our perfect car was outstanding. His friendly attitude and personality for dealing with customers is a definite PLUS for Lou Bachrodt. Thank you Jim for a stress free and comfortable experience in the purchase of our car. Ed in Finance was also very easy and informative to work with. Thank you, Leslie and Andrew Lindsay. More

Best car buying experience I ever had. I drove 2 1/2 hrs to look at a car they had for sale. I was told I wouldn't be disappointed and I wasn't. The car was perfect and to my surprise they I drove 2 1/2 hrs to look at a car they had for sale. I was told I wouldn't be disappointed and I wasn't. The car was perfect and to my surprise they even added a 2yr 100k mile warranty. This dealership went the extra mile for me and I was very pleased how they treated me and was willing to do whatever it took to make me happy. I wish all dealers were more like this one bc most aren't. Brandon and Filiberto really made my day they were awesome. More

Completely Satisfied Customer We were greeted from the moment we arrived in the parking lot, greeted once we stepped inside and taken care of completely by the Sales Team. We were greeted from the moment we arrived in the parking lot, greeted once we stepped inside and taken care of completely by the Sales Team. More

Exceptional Experience Lenin Lee, our sales rep., was helpful in supplying me with the necessary data and pricing on the models I was interested in purchasing. Kevin was ver Lenin Lee, our sales rep., was helpful in supplying me with the necessary data and pricing on the models I was interested in purchasing. Kevin was very courteous and knowledgeable. His enthusiasm was exceptional. He was helpful and very patient in answering all my many questions. My wife said it was the least stressful car buying experience we have ever had. More

Gary's 2016 Chevy Equinox This was my husband's ninth new vehicle purchased at Lou Bachrodt. Gary originally walked away from this car/deal on a Wednesday, but JR started to t This was my husband's ninth new vehicle purchased at Lou Bachrodt. Gary originally walked away from this car/deal on a Wednesday, but JR started to think "out of the box" to help Gary buy this car while meeting his payment requirement. After we had a general payment amount from JR, we went to the Financial Department, and we received an even better payment amount which included some of the extras that Gary was not going to get. Everyone at Lou Bachrodt is very friendly and they go above an beyond to make sure you are comfortable and get the deal (or even better) you are looking for. More

Best car buying experience I've ever had. These guys were nothing short of AWESOME. On a scale of 1 - 10, they were an 11. Prompt, professional and worked with me SO well. Their only concern w These guys were nothing short of AWESOME. On a scale of 1 - 10, they were an 11. Prompt, professional and worked with me SO well. Their only concern was that I left HAPPY and SATISFIED... and I did. I will most definitely return for my next auto purchase. I just cannot say enough good things about them :) More

By far one of the best! After 6 other dealerships, armed with the ability to walk away and negotiate, I met all my criteria of what a dealership should be in this establishme After 6 other dealerships, armed with the ability to walk away and negotiate, I met all my criteria of what a dealership should be in this establishment. Did all my homework, pounded out all the internet data and armed myself with consumer reports book and went it in feeling I was gonna get the same old routine, but was most impressed from the get go. Fil, my salesman, was second to none. Bought fifteen cars in my lifetime but will remember this one the most thanks to him. I thought I knew everything I could about my candidate cars, but secretly learned beyond. Everyone from the big guy George ( who personally took time to welcome and congratulate me ) to Brian in customer care were stupendous. Everybody there seemed truly happy to be there and they were all outstanding during my process of getting the best deal I've ever had to date! Comfortable, clean and certainly accommodating they seemed genuinely interested in making me happy rather than making a buck. Refreshing to say the least so that's why I want others to know. If you want to save some good money and deal with dealerships and people who aren't insulting and respect your happiness, hit this joint for sure. George has done miracles here big time! I can almost promise if you find a car, Fil will get it done for you. More

Professional, & 10 on a 1 -10 rating,really enjoyed !! Overall it was a 10 experience,it was veery professional experience, as good as I've ever hand & Ive had many new cars. Will look to same dealer on ne Overall it was a 10 experience,it was veery professional experience, as good as I've ever hand & Ive had many new cars. Will look to same dealer on next car purchase, like lease ring & will do again soon More

better than asked for My wife and I had specific option requests that were not immediately available at the dealership. The representatives at Lou Bachrodt went to great le My wife and I had specific option requests that were not immediately available at the dealership. The representatives at Lou Bachrodt went to great lengths to search for and appropriate the vehicle requested. In fact, it ended up having more options on it than requested and we were not charged for. My wife and I are very happy about the outcome! More

A very good experience My experience was top-notch - Joe Luy was most knowledgeable and helpful - would definitely recommend him to anyone looking for a car. I had talked My experience was top-notch - Joe Luy was most knowledgeable and helpful - would definitely recommend him to anyone looking for a car. I had talked to Joe a few months back and told him I would contact him later. It was later than I planned, but I so appreciated the fact that he did not keep calling me. Also, my past experience with the Service Department has been more than excellent, I have dealt with Courtney Karau - she was well versed on any problems I had. In fact, part of the reason I came back to Lou Bachrodt was because of Courtney - she is a true asset. All, in all, my experience was great! More