
Lou Bachrodt Auto Mall
Rockford, IL
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excellent service Our salesman was extremely nice, and not overbearing, quickly obtained the new vehicle from the lot! All and all, a very pleasant experience, very ni Our salesman was extremely nice, and not overbearing, quickly obtained the new vehicle from the lot! All and all, a very pleasant experience, very nice salesman. More
New truck lease Bob and Frank made it possible to drive away in the truck my dreams without pressure. Friendly and patient! Bob stayed hours past his quitting time to Bob and Frank made it possible to drive away in the truck my dreams without pressure. Friendly and patient! Bob stayed hours past his quitting time to make sure we were comfortable with the new truck before we left. My thanks to them! More
Seamless sale process including F&I I would recommend Lou Bachrodt to anyone purchasing a vehicle, irregardless of your purchasing experience. Prosper Rubino with the leadership of Mitc I would recommend Lou Bachrodt to anyone purchasing a vehicle, irregardless of your purchasing experience. Prosper Rubino with the leadership of Mitch Nelson was phenomenal in his knowledge and low pressure sales. This dealer only sold me what I wanted, not what they thought I wanted. Frank was exceptional as well in F&I recognizing my knowledge of what I wanted and while still letting me know of available products, he did not put an inordinate amount of pressure on me to purchase these products. You will continue to be industry leaders by maintaining the quality of individuals you have on board. They all seem to care greatly about customer satisfaction! Please keep up the good work, I'll continue to use this dealership. More
Made my day! Thanks Jim for your patience and and willingness to work through all my obstacles. If you are itching for a new ride, contact this man. He will get Thanks Jim for your patience and and willingness to work through all my obstacles. If you are itching for a new ride, contact this man. He will get it done! Thanks again Jim! More
Made leasing a VW Jetta a no brainer! I walked into Lou Bachrodt after being in other dealerships that were way too pushy and eager to get me to buy immediately before answering all my que I walked into Lou Bachrodt after being in other dealerships that were way too pushy and eager to get me to buy immediately before answering all my questions. When I talked to Josh, he let me ask all the questions I wanted and answered some I didn't even know I had. He was patient with me in checking out every feature and afterwards showing me how to set up my devices and navigational settings. Steve was also very thorough in explaining what costs go into the lease and working with us to find a great bargain well within my price range for the luxuries I was getting! Also gave us a great deal on the trade in value for my old car to make sure we were comfortable with our budget. I would definitely recommend Lou Bachrodt to anyone looking to buy or lease a high quality vehicle. Thank you again for the amazing service! More
Great and courteous service. Filiberto welcome me and made me feel at home. His knowledge of the products was on point. and I appreciate that. Thanks to all of the service and st Filiberto welcome me and made me feel at home. His knowledge of the products was on point. and I appreciate that. Thanks to all of the service and staff for the wonderful job. My car buying experience was great. More
Top notch Overall great experience and knowledgeable staff. Helpful in every aspect. Made sure I knew how to work everything before I walked out the door and ve Overall great experience and knowledgeable staff. Helpful in every aspect. Made sure I knew how to work everything before I walked out the door and very attentive and appreciate the call a few days later to see how things were going. More
Second Times A Charm This was my first time buying a car and my first encounter with Lou Bachrodt left me confused and unsure if I wanted to proceed, but thankfully I didn This was my first time buying a car and my first encounter with Lou Bachrodt left me confused and unsure if I wanted to proceed, but thankfully I didn't give up so i went back. Well with my second encounter a gentleman name Fil S. not only got me in my car of my choice but he explained everything down to getting my next oil change. So thank you Fil for all your help! I'm glad I stumbled upon you. More
Great Mike fisher was one of the best sales man i have met great experience all around glad he was the one to help me pick a car Mike fisher was one of the best sales man i have met great experience all around glad he was the one to help me pick a car More
Very polite. Helpful.. The best.. I appreciate everything ! I haven't purchased a car in 7 years.. They made me feel comfortable. No pressure. All I can say is they r the best..luv my car I haven't purchased a car in 7 years.. They made me feel comfortable. No pressure. All I can say is they r the best..luv my car More