
Lou Bachrodt Auto Mall
Rockford, IL
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Kevin did great! Kevin did a great job ordering! Camaro is fantastic! I love driving this car!! Camaro came with a couple dings and scratches on the hood but it happen Kevin did a great job ordering! Camaro is fantastic! I love driving this car!! Camaro came with a couple dings and scratches on the hood but it happens, I'm sure I'll end up getting some anyways along the way, it's not meant to be garaged! :-) If you get run flats, you don't get an air pump, (I was told it came in the car and it's taken out at the dealer?) so be prepared to buy one. More
Good experience Mike Fisher did a great job as my salesman during my visit. Mike handled every question I had and answered honestly. I was not happy with my trade val Mike Fisher did a great job as my salesman during my visit. Mike handled every question I had and answered honestly. I was not happy with my trade value, not Mike's fault, but worked for me to get closer to what I wanted. More
Excellent experience Brandon made my first car buying experience wonderful. I am very happy with my car and will return in the future. I have already recommended Brandon t Brandon made my first car buying experience wonderful. I am very happy with my car and will return in the future. I have already recommended Brandon to multiple friends and family. More
GIVING A DEALERSHIP A SECOND CHANCE I'll be honest - I've had some bad experiences with the Lou Bachrodt dealerships in the past. But Mike Fisher came so highly recommended and I had o I'll be honest - I've had some bad experiences with the Lou Bachrodt dealerships in the past. But Mike Fisher came so highly recommended and I had only heard good things of recent with George Schaffner as the executive manager now, I decided to head in!! And it was a decision I am glad I made!! Mike Fisher is wonderful!! No pressure whatsoever, just a smooth transaction and they gave us exactly what we wanted for our trade-in!! They deserved a second chance and I'm so glad I gave them one!! Frank Sumpter, finance manager, knows his stuff too!!!! A please to deal with him as well!! More
Quick and easy car buying experience. Jim made our car buying experience effortless with his vast knowledge and experience. He followed up with every question and helped us nail down the r Jim made our car buying experience effortless with his vast knowledge and experience. He followed up with every question and helped us nail down the right choice of vehicle for our needs. Teresa worked with us on financing and prepared all paperwork in record time. More
Satisfied Customer JR you did it again! You are a great salesman that value your customers. It is not every salesman that will take the time to go over vehicle feature JR you did it again! You are a great salesman that value your customers. It is not every salesman that will take the time to go over vehicle features thoroughly and actually help with set up. Thank you for your kindness, hard work, patience and knowledge of your job through and through. Owen Hodges More
Worst ever! I talk to a sale person all week set appointment and she wasn't even there! Had to deal with someone that didn't even know anything and only want to g I talk to a sale person all week set appointment and she wasn't even there! Had to deal with someone that didn't even know anything and only want to give me 4,000 for my vehicle pulled my credit report i ask for the report an he wouldn't give it to me.. I drove 40 minutes away to Harvard Illinois found the best dealerships I ever dealt with now I am driving home in the car of my dreams More
great service by Steve Hefty and Joshua good team work and was treated very good, as I should been a long time BMW customer Good Lob! service by Steve Hefty and Joshua good team work and was treated very good, as I should been a long time BMW customer Good Lob! More
New purchase The staff were very friendly and accommodating. They made the entire process flow smoothly from beginning to end. I would encourage others to check th The staff were very friendly and accommodating. They made the entire process flow smoothly from beginning to end. I would encourage others to check them out. More
Excellent Services I'm really happy with my new BMW 3 series, I made a good deal, these people are very professional.I recommend this place 100% I'm really happy with my new BMW 3 series, I made a good deal, these people are very professional.I recommend this place 100% More