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Lou Bachrodt Auto Mall

Rockford, IL

4.5
2,173 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,173 reviews

March 04, 2016

Kevin did great! Kevin did a great job ordering! Camaro is fantastic! I love driving this car!! Camaro came with a couple dings and scratches on the hood but it happen More

by benbrady33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lee, Frank Sumpter
Mar 04, 2016 -

Lou Bachrodt Auto Mall responded

Thank you for your review! We appreciate your feedback and plan on using it to better the experience of all of our customers. We are also glad to know you had a great experience at our dealership and hope you continue to come back for any of your automotive needs. Have a great day!

March 04, 2016

Good experience Mike Fisher did a great job as my salesman during my visit. Mike handled every question I had and answered honestly. I was not happy with my trade val More

by 1879
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Nelson, Mike Fisher, Frank Sumpter
Mar 04, 2016 -

Lou Bachrodt Auto Mall responded

Thank you for your review! We appreciate your feedback and plan on using it to better the experience of all of our customers. We are also glad to know you had a great experience at our dealership and hope you continue to come back for any of your automotive needs. Please let us know what we can do to make your next visitation 5 star worthy. Have a great day!

March 03, 2016

Excellent experience Brandon made my first car buying experience wonderful. I am very happy with my car and will return in the future. I have already recommended Brandon t More

by C_HOLTZHAUER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Campbell
Mar 03, 2016 -

Lou Bachrodt Auto Mall responded

Thank you for your review! We appreciate your feedback and plan on using it to better the experience of all of our customers. We are also glad to know you had a great experience at our dealership and hope you continue to come back for any of your automotive needs. Have a great day!

March 03, 2016

GIVING A DEALERSHIP A SECOND CHANCE I'll be honest - I've had some bad experiences with the Lou Bachrodt dealerships in the past. But Mike Fisher came so highly recommended and I had o More

by R. L. TEETERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fisher, Frank Sumpter
Mar 03, 2016 -

Lou Bachrodt Auto Mall responded

Thank you for your review! We appreciate your feedback and plan on using it to better the experience of all of our customers. We are also glad to know you had a great experience at our dealership and hope you continue to come back for any of your automotive needs. Please let us know what we can do to make your next visitation 5 star worthy. Have a great day!

March 03, 2016

Quick and easy car buying experience. Jim made our car buying experience effortless with his vast knowledge and experience. He followed up with every question and helped us nail down the r More

by Family of four
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Canfield, Theressa Berg
Mar 04, 2016 -

Lou Bachrodt Auto Mall responded

Thank you for your review! We appreciate your feedback and plan on using it to better the experience of all of our customers. We are also glad to know you had a great experience at our dealership and hope you continue to come back for any of your automotive needs. Please let us know what we can do to make your next visitation 5 star worthy. Have a great day!

February 29, 2016

Satisfied Customer JR you did it again! You are a great salesman that value your customers. It is not every salesman that will take the time to go over vehicle feature More

by Owen Hodges
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
JR Henry
Feb 29, 2016 -

Lou Bachrodt Auto Mall responded

Thank you for your review! We appreciate your feedback and plan on using it to better the experience of all of our customers. We are also glad to know you had a great experience at our dealership and hope you continue to come back for any of your automotive needs. Have a great day!

February 27, 2016

Worst ever! I talk to a sale person all week set appointment and she wasn't even there! Had to deal with someone that didn't even know anything and only want to g More

by Bonbeno52302
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Al Luna, Kristi Frederick
Feb 29, 2016 -

Lou Bachrodt Auto Mall responded

Thank you for bringing this our attention. We are sorry for any inconveniences we may have caused you and hope you still consider coming back for your automotive needs. Have a great day.

February 26, 2016

great service by Steve Hefty and Joshua good team work and was treated very good, as I should been a long time BMW customer Good Lob! More

by CBENGOA2500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Schneider, Steve Hefty
Feb 26, 2016 -

Lou Bachrodt Auto Mall responded

Thank you for your review! We are glad to know you had a great experience at our dealership and hope you continue to come back for any of your automotive needs. Have a great day!

February 25, 2016

New purchase The staff were very friendly and accommodating. They made the entire process flow smoothly from beginning to end. I would encourage others to check th More

by LC557
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Martha Tzemopoulos, Theressa Berg
Feb 25, 2016 -

Lou Bachrodt Auto Mall responded

Thank you for your review! We are glad to know you had a great experience at our dealership and hope you continue to come back for any of your automotive needs. Have a great day!

February 25, 2016

Excellent Services I'm really happy with my new BMW 3 series, I made a good deal, these people are very professional.I recommend this place 100% More

by MILJAVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Schneider, Steve Hefty, Will Smith
Feb 25, 2016 -

Lou Bachrodt Auto Mall responded

Thank you for your review! We are glad to know you had a great experience at our dealership and hope you continue to come back for any of your automotive needs. Have a great day!

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