
Lou Bachrodt Auto Mall
Rockford, IL
Filter Reviews by Keyword
By Type
Showing 2,173 reviews
Wonderful day at Lou Bachrodt BMW Joe, Josh and Steve and Frank made leasing my new X1 fun. All are extremely knowledgeable on the product and in their respective fields. The process Joe, Josh and Steve and Frank made leasing my new X1 fun. All are extremely knowledgeable on the product and in their respective fields. The process went seamlessly. Josh and Joe are incredibly patient. I got a great deal and now have a great group of guys who are there for me with any question I have. More
New Truck JR was great and super fast, he got right to the point. He made sure that everything was right and we loved the truck before we left. He was also very JR was great and super fast, he got right to the point. He made sure that everything was right and we loved the truck before we left. He was also very patient. More
Great people JR was great. he got straight to the point and got me a great deal. I am very thankful for that. he did a great job and was very professional. JR was great. he got straight to the point and got me a great deal. I am very thankful for that. he did a great job and was very professional. More
Very Helpful Not only was salesman Sam Ferille very patient and helpful, but service consultant Brian Timm was extremely knowledgeable. I have bought at least 5 Not only was salesman Sam Ferille very patient and helpful, but service consultant Brian Timm was extremely knowledgeable. I have bought at least 5 vehicles over the last 16 years from this dealership and have always been very satisfied that I was enabled and not pressured into any purchase. More
Really good and nice people Kevin lee was very helpful and got us the exact vechial that we wanted. He also tried to get us the payment we were looking for and he was helpful exp Kevin lee was very helpful and got us the exact vechial that we wanted. He also tried to get us the payment we were looking for and he was helpful explains the onstar that came with the car and the xm radio. More
new car purchase I was very happy with the way I was treated , Filiberto was a very good salesman .He did all he could to see that I was happy . I will have my service I was very happy with the way I was treated , Filiberto was a very good salesman .He did all he could to see that I was happy . I will have my service work completed their and when the time comes that I am looking to purchase again I would be very happy to return to this dealership . More
Wonderful, friendly service When I first started shopping for cars I was extremely nervous about the whole process, my credit is not very high and I had a budget for what I could When I first started shopping for cars I was extremely nervous about the whole process, my credit is not very high and I had a budget for what I could pay for monthly payments. Nicki Tasby was wonderfully friendly and helpful when it came to looking and buying a car from Lou Bachrodt. From the very beginning Nicki felt like someone I had known for many years. The whole process went smoothe, they even stayed past closing to ensure that my needs were met!! Even after I bought the car Nicki has been checking on me to make sure that I am enjoying the car and that it is working well for me!! I love my experience with Nicki at Lou Bachrodt! More
We had a good experience Thanks Jim with your help in buying or new truck I had been thinking about getting a new truck for some time and looking around a lot . dealing with J Thanks Jim with your help in buying or new truck I had been thinking about getting a new truck for some time and looking around a lot . dealing with Jim didn't feel pressured and he was good about answering all our questions made the experience a good one. Thanks again More
Most comfortable experience EVER!!!! I felt so comfortable and didn't need to ask many questions because everything was explained very well. Mike Fisher and Frank Sumpter were amazing. I felt so comfortable and didn't need to ask many questions because everything was explained very well. Mike Fisher and Frank Sumpter were amazing. More
"To the future" We felt that Greg Burkett did everything with in his experience to help us get the best deal possible on our purchase. I would have like to have been We felt that Greg Burkett did everything with in his experience to help us get the best deal possible on our purchase. I would have like to have been compensated more on my trade-ins. That being said all in all still hoping for a good future relationship. More