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Lou Bachrodt Auto Mall

Rockford, IL

4.5
2,173 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,173 reviews

March 15, 2016

Wonderful day at Lou Bachrodt BMW Joe, Josh and Steve and Frank made leasing my new X1 fun. All are extremely knowledgeable on the product and in their respective fields. The process More

by Roxanne2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Luy, Joshua Schneider, Steve Hefty, Frank Sumpter
Mar 16, 2016 -

Lou Bachrodt Auto Mall responded

Thanks for the review! We are glad you enjoyed your experience at our dealership and felt that it deserved a 5 star rating. We also appreciate the time and effort you took to create this review. Please feel free to come back for any of your automotive needs and we hope you have a great day!

March 13, 2016

New Truck JR was great and super fast, he got right to the point. He made sure that everything was right and we loved the truck before we left. He was also very More

by kobe1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Henry
Mar 14, 2016 -

Lou Bachrodt Auto Mall responded

Thank you for your review! We appreciate your feedback and plan on using it to better the experience of all of our customers. We are also glad to know you had a great experience at our dealership and hope you continue to come back for any of your automotive needs. Have a great day!

March 12, 2016

Great people JR was great. he got straight to the point and got me a great deal. I am very thankful for that. he did a great job and was very professional. More

by jazzmonfort1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Henry
Mar 14, 2016 -

Lou Bachrodt Auto Mall responded

Thank you for your review! We appreciate your feedback and plan on using it to better the experience of all of our customers. We are also glad to know you had a great experience at our dealership and hope you continue to come back for any of your automotive needs. Have a great day!

March 10, 2016

Very Helpful Not only was salesman Sam Ferille very patient and helpful, but service consultant Brian Timm was extremely knowledgeable. I have bought at least 5 More

by John Seeber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Brian Timm, Theressa Berg
Mar 10, 2016 -

Lou Bachrodt Auto Mall responded

Thanks for the review! We appreciate the time and effort you took to create this review and appreciate you as a customer. Please feel free to come back for any of your automotive needs and have a great day.

March 09, 2016

Really good and nice people Kevin lee was very helpful and got us the exact vechial that we wanted. He also tried to get us the payment we were looking for and he was helpful exp More

by BOBBY.HERNANDEZ86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lee, Frank Sumpter
Mar 10, 2016 -

Lou Bachrodt Auto Mall responded

Thanks for the review! We appreciate the time and effort you took to create this review and appreciate you as a customer. Please feel free to come back for any of your automotive needs and have a great day.

March 09, 2016

new car purchase I was very happy with the way I was treated , Filiberto was a very good salesman .He did all he could to see that I was happy . I will have my service More

by DSTEEV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Frank Sumpter
Mar 10, 2016 -

Lou Bachrodt Auto Mall responded

Thanks for the review! We appreciate the time and effort you took to create this review and appreciate you as a customer. Please feel free to come back for any of your automotive needs and have a great day.

March 07, 2016

Wonderful, friendly service When I first started shopping for cars I was extremely nervous about the whole process, my credit is not very high and I had a budget for what I could More

by chelsey_trottier91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicky Tasby
Mar 07, 2016 -

Lou Bachrodt Auto Mall responded

Thank you for your review! We appreciate your feedback and plan on using it to better the experience of all of our customers. We are also glad to know you had a great experience at our dealership and hope you continue to come back for any of your automotive needs. Please let us know what we can do to make your next visitation 5 star worthy. Have a great day!

March 07, 2016

We had a good experience Thanks Jim with your help in buying or new truck I had been thinking about getting a new truck for some time and looking around a lot . dealing with J More

by Bryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Canfield
Mar 07, 2016 -

Lou Bachrodt Auto Mall responded

Thank you for your review! We appreciate your feedback and plan on using it to better the experience of all of our customers. We are also glad to know you had a great experience at our dealership and hope you continue to come back for any of your automotive needs. Please let us know what we can do to make your next visitation 5 star worthy. Have a great day!

March 07, 2016

Most comfortable experience EVER!!!! I felt so comfortable and didn't need to ask many questions because everything was explained very well. Mike Fisher and Frank Sumpter were amazing. More

by CARLOT1230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fisher, Frank Sumpter
Mar 07, 2016 -

Lou Bachrodt Auto Mall responded

Thank you for your review! We appreciate your feedback and plan on using it to better the experience of all of our customers. We are also glad to know you had a great experience at our dealership and hope you continue to come back for any of your automotive needs. Please let us know what we can do to make your next visitation 5 star worthy. Have a great day!

March 06, 2016

"To the future" We felt that Greg Burkett did everything with in his experience to help us get the best deal possible on our purchase. I would have like to have been More

by GGC2008GRAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Sumpter, Greg Burkett
Mar 08, 2016 -

Lou Bachrodt Auto Mall responded

Thank you for the awesome review! We are glad to hear that Greg was able to help you out. Please visit us again for your future automotive needs!

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