Lou Bachrodt Auto Mall

Best Experience Ever!! The sales team was great to work with and the whole experience was very low pressure. Sam Ferrille was very knowledgable and took time to explain all The sales team was great to work with and the whole experience was very low pressure. Sam Ferrille was very knowledgable and took time to explain all aspect of my new vehicle. The sales team worked with finance to make the new car purchase even more enjoyable. Theressa did a great job getting the numbers to work and made the paper signing ritual enjoyable. This is the first new car I have ever bought in Rockford and I will definitely be using this dealership in the future. More

Leasing a new Enclave Everyone on the Bachrodt staff was friendly and very helpful. All my questions were answered, and as a result, I believe I made a correct and well-in Everyone on the Bachrodt staff was friendly and very helpful. All my questions were answered, and as a result, I believe I made a correct and well-informed decision in leasing the model of SUV I decided on. More

Very good experience My sales man was helpful and good mannered and kept me up to date. Also he explained things well about my truck. As did the rest of the team at the de My sales man was helpful and good mannered and kept me up to date. Also he explained things well about my truck. As did the rest of the team at the dealership were informative as well. More

Very satisfied,love my Hyundai Santa Fe Mike was referred to me by a friend.He was very understanding,and helpful seeing I'm not knowledgeable about cars.I 'am very pleased with the total ex Mike was referred to me by a friend.He was very understanding,and helpful seeing I'm not knowledgeable about cars.I 'am very pleased with the total experience of purchasing another car.I was very apprehensive about such a major purchase,however Mike made me feel at ease.I love my car!! More

Lease a 2016 Cruze The sales rep I dealt with are very helpful (Mike and JR). Both are patient dealing with my flip flop decision making process. The show room is nice b The sales rep I dealt with are very helpful (Mike and JR). Both are patient dealing with my flip flop decision making process. The show room is nice but the office are not very comfortable. I preferred to sit in at the table outside the office. Finance manager Frank is fast and efficient to go thru the paperwork. All of them answered my questions patiently. I definitely would go back with Mike or JR. More

GIVE LOU BACHRODT A TRY! I experienced no pressure, just a very friendly, informative, and very helpful salesman. They have a quality product, many to choose from, and do all I experienced no pressure, just a very friendly, informative, and very helpful salesman. They have a quality product, many to choose from, and do all they can to make it a positive experience. More

Another very satisfied customer !!! Jim, I would like to thank you again for another great experience! Shopping for another new vehicle, second new vehicle in couple years, I knew I had Jim, I would like to thank you again for another great experience! Shopping for another new vehicle, second new vehicle in couple years, I knew I had to come see you again! With no pressure and your knowledge of vehicles, makes buying a new vehicle from you a no brainer. I truly leave out of the dealership knowing more about my purchase then I could ever imagine. Thank you again Jim. Need a new vehicle, have any questions, want great service, I highly recommend going and seeing Jim at Lou Bachrodt. I'm sure to be back to see Jim myself in a few years. Thanks again Jim for second great vehicle purchase! ! ! More

Very awesome!! Prosper helped me find a great even though no where else would let me with my credit history. I am so happy I chose Lou Bachrodt I would recommend the Prosper helped me find a great even though no where else would let me with my credit history. I am so happy I chose Lou Bachrodt I would recommend them to anyone! All the people who work there are awesome people! More

Great Salesman , Great Dealership. The salesman were very helpful in finding us exactly what we were looking for . Very attentive. All of the employees in the Dealership were very frien The salesman were very helpful in finding us exactly what we were looking for . Very attentive. All of the employees in the Dealership were very friendly.Overall we had A Good Experience! More

Good car Greg Burkett was very accommodating, good guy. They were very busy that day but it would have been nice not have the process take as long as it did. Greg Burkett was very accommodating, good guy. They were very busy that day but it would have been nice not have the process take as long as it did. More