
Lou Bachrodt Auto Mall
Rockford, IL
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Great Sales Team The experience was great. Greg was helpful and helped me get into the car I was looking for. It was a smooth experience from start to finish! The experience was great. Greg was helpful and helped me get into the car I was looking for. It was a smooth experience from start to finish! More
Awesome! Fil our salesman is the best! He went above and beyond and kept us informed on everything he was trying to do for us. Very friendly, caring dealersh Fil our salesman is the best! He went above and beyond and kept us informed on everything he was trying to do for us. Very friendly, caring dealership. By far the best car buying experience we have had. More
Excellent customer service We came in looking to buy within the month & received an offer we couldn't refuse. Al was easy to talk with & he is well mannered. We're pleased with We came in looking to buy within the month & received an offer we couldn't refuse. Al was easy to talk with & he is well mannered. We're pleased with how fast he approached us and how much he helped us understand the electronics on the truck. All the staff were friendly and helpful. I would recommend anyone to buy here. Thank you. More
Professional and Personable I was never treated like a 2nd class citizen, though my credit is less than stellar. My saleswoman Nicky and finance guy Frank were both professional I was never treated like a 2nd class citizen, though my credit is less than stellar. My saleswoman Nicky and finance guy Frank were both professional, but also friendly, and put me at ease. I didn't even know if I could be financed with my credit, buy they both assisted me, and Nicky especially I felt was also personally invested in my outcome with her and this dealership. I will recommend her and Lou Bachrodt to my friends and family, and will return when I need another new car. More
Awesome associates! I had 2 great associates helping me today with buying a new car. Sam and Brandon were both extremely helpful and made sure I was taken care of during I had 2 great associates helping me today with buying a new car. Sam and Brandon were both extremely helpful and made sure I was taken care of during the whole buying process I was very impressed with their customer service skills and will make sure I recommend them to everyone. More
easy and professional My paper work was ready car was clean manager thanked us for business and very quick. Thank you The location is very convenient. The service depar My paper work was ready car was clean manager thanked us for business and very quick. Thank you The location is very convenient. The service department is great More
Happy with our new car. We were very happy with the friendly greetings, and assistance we received in purchasing our BMW. They are helping us get the windows tinted for no We were very happy with the friendly greetings, and assistance we received in purchasing our BMW. They are helping us get the windows tinted for no extra charge., and we are leasing this car for the first time in our car ownership., we have never leased before. More
Fast and Prepared The whole process was fast. I set up a time to test drive and then had the paperwork completed ahead of time. I would buy again. The whole process was fast. I set up a time to test drive and then had the paperwork completed ahead of time. I would buy again. More
Excellent Service! JR is the reason my boyfriend and I bought a truck from Lou Bachrodt. He really fought for the number we needed. Fair price for the dealer and Fair pr JR is the reason my boyfriend and I bought a truck from Lou Bachrodt. He really fought for the number we needed. Fair price for the dealer and Fair price for the consumer. He was so patient with us, and that's a good thing because we were so indecisive. Great Experience and I plan on buying a car from him soon as well. Thanks so much! ! More
Fast service I made an online appointment for an oil change and I was in and out in no time. The work was completed in a timely manner. I made an online appointment for an oil change and I was in and out in no time. The work was completed in a timely manner. More