Lou Bachrodt Auto Mall

Awesome Everyone seem friendly. Carl was awesome and very attentive to our questions and concerns. He work diligently to get us the best offer possible due to Everyone seem friendly. Carl was awesome and very attentive to our questions and concerns. He work diligently to get us the best offer possible due to an unplanned car buy. He understood all of our concerns and found a vehicle that fit Our whole family. He stayed with us throughout the entire process with out picking up another customer and we appreciate that. It made us feel like He was there for us and not just a sale. Thank you Carl! More

Awesome Experience Everything about my experience at Lou Bachrodt was was pleasant. We were always greeted with a smile with all of our questions answered. We have worke Everything about my experience at Lou Bachrodt was was pleasant. We were always greeted with a smile with all of our questions answered. We have worked with JR (our salesman) and would recomnend him to anyone looking for help in searching for a new vehicle. Thank you! More

Great time and nice place . since we got to the dealer, we were greeted with a friendly attentive as ever. since we got to the dealer, we were greeted with a friendly attentive as ever. More

Wonderful Experience Kevin Lee from Lou Bachrodt is a wonderful person and an excellent sales person. Kevin was patient and knowledgeable and took the time to explain ever Kevin Lee from Lou Bachrodt is a wonderful person and an excellent sales person. Kevin was patient and knowledgeable and took the time to explain everything. We will always come back because of Kevin. Thank you Kevin and Lou Bachrodt. Dave & Lisa Goff More

Great experience James Canfield was fantastic to work with. He was very knowledgeable and answered all my questions. I never felt like he was being pushy or pressuring James Canfield was fantastic to work with. He was very knowledgeable and answered all my questions. I never felt like he was being pushy or pressuring me in anyway. I have nothing but good things to say about him and I would recommend him to any new/used car buyer. Carol C. Rockford IL More

Great staff and service My husband and I have bought two cars from Lou Bachrodt in the last few months and were pleased with how simple it was. We have been more than happy w My husband and I have bought two cars from Lou Bachrodt in the last few months and were pleased with how simple it was. We have been more than happy with the service since then as well! More

Working to earn our business Ralph and Brandon took time with us so we could decide on our decision to purchase our BMW X3. They both work for us by listening to what we wante Ralph and Brandon took time with us so we could decide on our decision to purchase our BMW X3. They both work for us by listening to what we wanted. More

Kevin made us at ease Buying a vehicle is nerve-wracking for my wife. I enjoy it, to a point, but this purchase was for her and it was important to find what she needed, an Buying a vehicle is nerve-wracking for my wife. I enjoy it, to a point, but this purchase was for her and it was important to find what she needed, and wanted. Kevin did a great job of answering questions, but his laid back demeanor really put my wife in a better place, a more relaxed stated. She ended up with a brand new 2016 Equinox, and the smile on her face meant the world to me. I would recommend Kevin to anybody looking for a vehicle purchase. More

Treated like a person not a number. I have purchased 4 new vehicles and 1 used one from Lou Bachrodt. I have and will only work with Sam. He is not the stereotypical car salesman. He is I have purchased 4 new vehicles and 1 used one from Lou Bachrodt. I have and will only work with Sam. He is not the stereotypical car salesman. He is honest and will find a vehicle and payment that fits your needs and budget. He treats you as a person and not just another sale. Keep up the great work Sam! More

Blessed by the best I have to say from the first moment that I met JR I knew we were going to get along and probably make a great deal. He answered every one of my quest I have to say from the first moment that I met JR I knew we were going to get along and probably make a great deal. He answered every one of my questions, he was more than helpful and continues to be to this day . So I would have to say that Lou Bachrodt you are blessed to have the best. Thank you Rhonda Kemp More