Lou Bachrodt Auto Mall

Very nice experience! Stopped in to look at a used truck. Salesman was very nice and accommodating. Worked with us without any hassles. Drove out with the vehicle! Stopped in to look at a used truck. Salesman was very nice and accommodating. Worked with us without any hassles. Drove out with the vehicle! More

Great customer service I just bought my first brand new car here at Lou Bachrodt in Rockford and Al made the process super fast and easy as possible for me. I couldn’t be ha I just bought my first brand new car here at Lou Bachrodt in Rockford and Al made the process super fast and easy as possible for me. I couldn’t be happier with my car and I will be referring people to come in when they are interested in looking for a new car! More

Amazing Our first NEW car purchase was smooth and very enjoyable! Our salesman was top notch and I highly recommend him to anyone looking for a great experien Our first NEW car purchase was smooth and very enjoyable! Our salesman was top notch and I highly recommend him to anyone looking for a great experience and quality vehicle! We are very happy with the thorough process and our purchase! More

Excellent experience Excellent experience, they really do take care of us, never any problems. Brian Timm helped us this time but we have had other advisors and they all w Excellent experience, they really do take care of us, never any problems. Brian Timm helped us this time but we have had other advisors and they all work together. More

Friendly and easy We recently purchased our second car from these folks. They gave us a fair amount for our trade and helped us save the most possible on the new unit. We recently purchased our second car from these folks. They gave us a fair amount for our trade and helped us save the most possible on the new unit. Financing was a breeze, they even got us a lower that expected rate. Would recommend to anyone I know. More

GREAT Service Service Service Tabitha was excellent everything was set up for me with no delays...Truck was looking sharp when it was finished. Highly recommend Lou Bachrodt Tabitha was excellent everything was set up for me with no delays...Truck was looking sharp when it was finished. Highly recommend Lou Bachrodt GREAT Service Service Service More

Best place to buy your car!! Fil was amazing!. He took the time to answer all my questions. I told him what I was looking for and he gave me different options. He found the best Fil was amazing!. He took the time to answer all my questions. I told him what I was looking for and he gave me different options. He found the best price for me. I got the car that I loved with the payments that I was looking for. Great experience!! More

Service Oil Change and tire slow leak The service was good and they fixed the tire (it is holding its pressure so far). Everyone was friendly and helpful. The waiting room is nice. The service was good and they fixed the tire (it is holding its pressure so far). Everyone was friendly and helpful. The waiting room is nice. More

great place to go Your customer care representative Nick Steder, was great to work with, was very helpful. I would give him a 10 anyday. I would tell everyone it is Your customer care representative Nick Steder, was great to work with, was very helpful. I would give him a 10 anyday. I would tell everyone it is a great place for service. More

Bought 4 cars in 5 years! Sam Ferrille and the people at Lou Bachrodt are amazing! Sam has sold me 3 new cars and my husband 1 new truck since 2013. The staff from Steve, Bra Sam Ferrille and the people at Lou Bachrodt are amazing! Sam has sold me 3 new cars and my husband 1 new truck since 2013. The staff from Steve, Brandon VW are great ! Courtney and Brian in service and Patti in finance are all knowledgeable in their field and easy to deal with. Sam , thanks again your the best salesman! See you for my 2019 CC ! More