
Lou Bachrodt Auto Mall
Rockford, IL
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Found a 2012 infiniti the car of my dreams Al Gies made the sales process easy. I just want to say it was a great experience. I would return to this dealership for future purchases Al Gies made the sales process easy. I just want to say it was a great experience. I would return to this dealership for future purchases More
Lou Bachrodt BMW great buying experience! 5 STARS! I have bought many cars but they have never been this easy! Tim Conlon made this the best car buying experience that I have ever had! From the initial I have bought many cars but they have never been this easy! Tim Conlon made this the best car buying experience that I have ever had! From the initial phone call all the way through the delivery process he made sure I understood everything from the terms on the contract to the buttons on the steering wheel! I actually just placed an order for another BMW for my wife! I will recommend all my friends and family to this dealership! Thanks again..... More
Excellent Service Chris Wilkinson goes out of his way to ensure the customer's complete satisfaction. He would have the car brought up and warmed up for a comfortable r Chris Wilkinson goes out of his way to ensure the customer's complete satisfaction. He would have the car brought up and warmed up for a comfortable ride. Also, Chris answered all questions asked of him; if he didn't know an answer, he would go and find it. A down to earth, straight up guy. As for my new vehicle, I could not be happier. I have never owned a car so luxurious before. For a gently used car, it looks brand new. It has low miles and is a 2017 model. it includes the upgrade package. I feel as if all I have to do is steer. It"s amazing!!! The service manager, Dan Anderson,was very helpful and extremely honest. He explained the in's and out's of the pricing of the vehicle. I would recommend this dealership and employees to anyone. More
2018 Silverado Truck Always a great experience, and what a great deal too. No loose ends, everything wrapped up quickly, thanks to Joe Luy. Will always come back. Always a great experience, and what a great deal too. No loose ends, everything wrapped up quickly, thanks to Joe Luy. Will always come back. More
Excellent experience! Fast and friendly service department. Nick and all the staff in the service department are very helpful with all my service needs. The shuttle service Fast and friendly service department. Nick and all the staff in the service department are very helpful with all my service needs. The shuttle service offered is very helpful too. More
New Silverado Truck What a great experience, getting that upgrade in my new Silverado. Everything went well, handling all the loose ends with ease; financing, On Star tra What a great experience, getting that upgrade in my new Silverado. Everything went well, handling all the loose ends with ease; financing, On Star transfer, and Sirius Radio and pointing out all those nice upgrades. Fil our contact was the Greatest, he is the one to see for your next new vehicle. Darrell G More
Great experience It is always a great experience especially when I deal with Jennifer Adams. She is one of the best. Always willing to help in every way. Have great It is always a great experience especially when I deal with Jennifer Adams. She is one of the best. Always willing to help in every way. Have great respect for her and her knowledge and her way of getting things fixed. More
Jennifer always takes good care of us. Very satisfied. I have always had a great experience with the three employees there that I’ve ever worked with. Jennifer in Service, Bob Augustine, & my Salesman, Mr I have always had a great experience with the three employees there that I’ve ever worked with. Jennifer in Service, Bob Augustine, & my Salesman, Mr. J.R. Henry, that I purchased my two cars from, and referred three family members and they all purchased cars from him. He is missed. He was a great salesman and I’m sure a great loss for Lou Bachrodt. Amy Rodriguez More
Fosse Review We had a very good experience. Our salesman Gary Graeff did a great job. He was easy to work with, no sales pressure, speedy process. Took time to We had a very good experience. Our salesman Gary Graeff did a great job. He was easy to work with, no sales pressure, speedy process. Took time to explain the car details. Patti in Finance was also great to work with and gave us many options while explaining each in details. The manager Dan came in to welcome us and made sure we had everything we needed. I would highly recommend. Thank you for a pleasant experience. More
A+ car buying experience No pressure environment where the customer's needs and budget are priority. Support before, during, and after the sale. Amazing dealership and staff. No pressure environment where the customer's needs and budget are priority. Support before, during, and after the sale. Amazing dealership and staff. Will be doing business with them in the future. More