
Lou Bachrodt Auto Mall
Rockford, IL
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compra de carro vendedores bien experimentado y muy amables responde cualquier duda que tengas me gusto mucho el trato que no dio el manager tambien es una persona mu vendedores bien experimentado y muy amables responde cualquier duda que tengas me gusto mucho el trato que no dio el manager tambien es una persona muy amable More
Fill is the best!!! I have now bought 3 vehicles from Fil. Love coming back to someone that I can trust to take care of me. I will be back to buy my next vehicle from him I have now bought 3 vehicles from Fil. Love coming back to someone that I can trust to take care of me. I will be back to buy my next vehicle from him. More

Awesome customer service Great customers service , friendly . Brandon is awesome caring for your needs and wants and everything was explain well they truly care about the cu Great customers service , friendly . Brandon is awesome caring for your needs and wants and everything was explain well they truly care about the customers . Thankyou More
Deal went well. Ms. Maria Furgat was our Sales Consultant and she was very Professional, nice and not pushy at all. Which was a very good thing. Well done. Ms. Maria Furgat was our Sales Consultant and she was very Professional, nice and not pushy at all. Which was a very good thing. Well done. More
Go see Brandon Campbell Brandon Campbell is always great when we purchase our vehicles! He takes his time learning what we want and always does his best to make sure we are s Brandon Campbell is always great when we purchase our vehicles! He takes his time learning what we want and always does his best to make sure we are satisfied! More
Awesome family oriented customer service! We were lucky to have Fil help us with the lease purchase. He took the time to show us around and introduce us to the workers. He also took the time t We were lucky to have Fil help us with the lease purchase. He took the time to show us around and introduce us to the workers. He also took the time to show us the nice features our new car has to offer. It was so nice not to feel rushed or pressured. More
Everything felt great and smooth from the moment I walked in This was my first car buying experience, but not my first car shopping experience. I've been to dealers here and there throughout the years, as an adu This was my first car buying experience, but not my first car shopping experience. I've been to dealers here and there throughout the years, as an adult and with my parents as a kid. We've all got experience with this. Something about this location set it apart. Everyone seemed genuinely happy to work there, and friendly. I never felt swindled or swayed or disregarded. That is something I rarely see in any of my daily interactions. The communication was spot on. Really a near perfect experience. I made a few mistakes myself, simply because of how happy I was to feel comfortable spending 20k+ on a used truck for the first time. I have purchased 6 used vehicles throughout the years, and new it was time to step up into the real world and take on significant debt for the first time in my life. Mind you I am 29 years old. A lot of us have taken the leap with school, cars, houses, etc. This was great though. I feel confident that I made a great purchase, spent a little more than I wanted, and maybe I might've got a better deal somewhere else, but I drove almost 2 hours to check out this truck. And I will do it again. Definitely an A+ dealership. They even filled up my tank since I had driven so far. Sam is the man who sold the truck, and Patti is the financial aspect. No complaints in the slightest and I am extremely happy. It's only been 2 days mind you, but I am happy purchasing my 2009 Chevy Silverado. If you're weary about dealerships, check these guys out. Also this is only the second positive review I've left in my life. And I don't even waste my time writing poor reviews unless I was shocked beyond belief. The word audacity comes to mind. Overall great experience. More
Best Experience I have had I had the best experience purchasing a car from Lou Bachrodt . They were courteous and did everything in their power to get my payments to where I wa I had the best experience purchasing a car from Lou Bachrodt . They were courteous and did everything in their power to get my payments to where I wanted them for the vehicle that I wanted. More
Fabulous Service Gary Jackson went above and beyond. I'd definitely recommend him. He was consistently available to show different vehicles. We took four different car Gary Jackson went above and beyond. I'd definitely recommend him. He was consistently available to show different vehicles. We took four different cars out for test drives. Lawrence would call to make contact and see if there was any car in particular I had in mind, offer small talk and jokes as well. Mecie emailed regularly making sure I was being taken care of and up to date with info about cars I was interested in. In all it was about a month long experience not because of employees, but because I was afraid of buying a car, doing the credit checks and all, I've never brought a car before so the entire thought and process scared me, I'm used to driving beaters some with heaters some without. The employees at Lou Bachrodt made it painless, friendly and never made me feel like they didn't have time for me and my indecisiveness. Gary Jackson and Dan Anderson truly worked with us and our budget to get us into something we love. Jon was great he made the paperwork and money down a breeze and I didnt feel like I was putting my money on the line for something that would break down on me a month later. It's a bit more than what I initially wanted to pay for a car note, but you have to pay for quality and what you want. I can't thank them enough. They are amazing, I'm glad I picked them for my first real experience in purchasing a car. More
great experience at lou bachrodt with fil sotomayor we have left this location over the years in the past very upset and left never buying a vehicle. This experience was the best car buying experience we have left this location over the years in the past very upset and left never buying a vehicle. This experience was the best car buying experience we've ever had. fil Sotomayor our salesperson was very down to earth didn't play the typical games that go on during this process. He listened to what we needed in a vehicle and where we wanted to be at for a dollar amount. we would highly recommend him to anyone who is afraid to walk into a dealership. we are loving our new vehicle and feel great about the deal we got. More