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Lou Bachrodt Auto Mall

Rockford, IL

4.5
2,173 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,173 reviews

May 10, 2018

compra de carro vendedores bien experimentado y muy amables responde cualquier duda que tengas me gusto mucho el trato que no dio el manager tambien es una persona mu More

by raul1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gari Graeff, Maria Furgat
May 24, 2018 -

Lou Bachrodt Auto Mall responded

Thank you for the feedback! We are happy to hear of your positive experience at Lou Bachrodt Chevrolet Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Regards, Lou Bachrodt Chevrolet Buick GMC

May 10, 2018

Fill is the best!!! I have now bought 3 vehicles from Fil. Love coming back to someone that I can trust to take care of me. I will be back to buy my next vehicle from him More

by Cocacolagirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor
May 24, 2018 -

Lou Bachrodt Auto Mall responded

We appreciate you for letting others know about your experience at Lou Bachrodt Chevrolet Buick GMC. If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Lou Bachrodt Chevrolet Buick GMC

May 05, 2018

Awesome customer service Great customers service , friendly . Brandon is awesome caring for your needs and wants and everything was explain well they truly care about the cu More

by Fblanco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty, Brandon Campbell
May 08, 2018 -

Lou Bachrodt Auto Mall responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. -The Lou Bachrodt Chevrolet Buick GMC Team

May 04, 2018

Deal went well. Ms. Maria Furgat was our Sales Consultant and she was very Professional, nice and not pushy at all. Which was a very good thing. Well done. More

by RPFLASH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Furgat
May 08, 2018 -

Lou Bachrodt Auto Mall responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. -The Lou Bachrodt Chevrolet Buick GMC Team

May 01, 2018

Go see Brandon Campbell Brandon Campbell is always great when we purchase our vehicles! He takes his time learning what we want and always does his best to make sure we are s More

by Vs25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Campbell
May 08, 2018 -

Lou Bachrodt Auto Mall responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. -The Lou Bachrodt Chevrolet Buick GMC Team

April 06, 2018

Awesome family oriented customer service! We were lucky to have Fil help us with the lease purchase. He took the time to show us around and introduce us to the workers. He also took the time t More

by Jes11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor
Apr 13, 2018 -

Lou Bachrodt Auto Mall responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. -The Lou Bachrodt Chevrolet Buick GMC Team

March 24, 2018

Everything felt great and smooth from the moment I walked in This was my first car buying experience, but not my first car shopping experience. I've been to dealers here and there throughout the years, as an adu More

by MattP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Galligan - Finance, Sam Ferrille
Mar 25, 2018 -

Lou Bachrodt Auto Mall responded

We’re delighted to hear of your positive experience at our dealership. We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! The Lou Bachrodt Chevrolet Buick GMC Team

March 23, 2018

Best Experience I have had I had the best experience purchasing a car from Lou Bachrodt . They were courteous and did everything in their power to get my payments to where I wa More

by Storm_ye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred Gies, Patti Halligna, Larry Newman
Mar 25, 2018 -

Lou Bachrodt Auto Mall responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. The Lou Bachrodt Chevrolet Buick GMC Team

March 22, 2018

Fabulous Service Gary Jackson went above and beyond. I'd definitely recommend him. He was consistently available to show different vehicles. We took four different car More

by R. Ta'Nisha Gray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Jackson, Dan Anderson, Lawrence, Jon, Jermicia Newsome
Mar 25, 2018 -

Lou Bachrodt Auto Mall responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. The Lou Bachrodt Chevrolet Buick GMC Team

March 17, 2018

great experience at lou bachrodt with fil sotomayor we have left this location over the years in the past very upset and left never buying a vehicle. This experience was the best car buying experience More

by Gomez family
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor
Mar 20, 2018 -

Lou Bachrodt Auto Mall responded

Congratulations on your new vehicle! I do apologize for the initial difficulties you experienced getting your new vehicle but I'm glad to hear that things have been smoothed over by our team! It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. Please let us know if there is anything else about your purchase that you'd like to discuss. The Lou Bachrodt Chevrolet Buick GMC Team

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