
Lou Bachrodt Auto Mall
Rockford, IL
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Very Happy Person I came in just on a lark and walked out with a brand spanking new car!! It was a great pleasure working with Eric Wlerou. I came in just on a lark and walked out with a brand spanking new car!! It was a great pleasure working with Eric Wlerou. More
Great customer service John went above and beyond and took customer service to a new level. I would return to him for future purchases. He ensured satisfaction through the e John went above and beyond and took customer service to a new level. I would return to him for future purchases. He ensured satisfaction through the entire purchase. More
Bought a 2018 impala Excellent customer service!! Maria was great!! She was very thorough and walked me through the process smoothly! Would recommend her to friends and fa Excellent customer service!! Maria was great!! She was very thorough and walked me through the process smoothly! Would recommend her to friends and family! Thanks More

Great and effiecent! I gave the crew an excellent crew because of their modern atmosphere and importantly because of how they handle different situations. Eric, his crew, I gave the crew an excellent crew because of their modern atmosphere and importantly because of how they handle different situations. Eric, his crew, and Patty are one of the few people that care and offer help for all of their customers needs More
My new car John was great he kept making sure I was ok during the process. He also explainedall the features and made sure I knew how toi work my new car before John was great he kept making sure I was ok during the process. He also explainedall the features and made sure I knew how toi work my new car before I left the car lot. More

Very pleasant John assisted us in many ways and explained every detail before even looking at cars. Campared different makes and models to help us decide what woul John assisted us in many ways and explained every detail before even looking at cars. Campared different makes and models to help us decide what would fit our needs the best for what we could afford. More
Awesome My sales rep was Carl and he was excellent! He really took the time to make sure I understood everything. He went above and beyond with this sale and My sales rep was Carl and he was excellent! He really took the time to make sure I understood everything. He went above and beyond with this sale and I appreciate him! Todd the GM was great as well he kept my best interest in mind and was able to get me the monthly payments I needed. More
Excellent service We were thinking about to buy a used car but they were out of our budget so we got a new one with better price. We were thinking about to buy a used car but they were out of our budget so we got a new one with better price. More
Satisfaction! We were torn between a Chevy Traverse and a Jeep. But the sales people went above and beyond to show how the Traverse was right for us. They were help We were torn between a Chevy Traverse and a Jeep. But the sales people went above and beyond to show how the Traverse was right for us. They were helpful and informative without being pushy or overbearing. More

Top notch experience Friendly, courteous, informative, responsive and quick to assist in locating and offering several potential vehicles to choose from that met our reque Friendly, courteous, informative, responsive and quick to assist in locating and offering several potential vehicles to choose from that met our requested goals and expectations. More