Lou Bachrodt Auto Mall

Family Friendly Sam was very in tune to what I was looking for and needed and didn't pressure or try to sell me something that I didn't want for my husband. Our daug Sam was very in tune to what I was looking for and needed and didn't pressure or try to sell me something that I didn't want for my husband. Our daughter has special needs and has special needs when buying a vehicle, Sam didn't hesitate to include her and her needs. I like working with Sam because he knows how to treat customers properly. We bought a car years ago from Sam and that's why we bought another car from him again. We will definitely buy another car from him in the future. The finance guy, Jon, could use some customer service skills from Sam. It doesn't look professional when he is late with appointments and is not prepared for a cash deal. More

Excellent Nathan Goodloe was an outstanding Sales Consultant and he made sure that i got the car that best fit my needs! Thank you so much! Nathan Goodloe was an outstanding Sales Consultant and he made sure that i got the car that best fit my needs! Thank you so much! More

Great My experience with this dealership was great. It was time well spent. My salesman was very helpful and knowledgeable and well respected. I am very sat My experience with this dealership was great. It was time well spent. My salesman was very helpful and knowledgeable and well respected. I am very satisfied. More

Super Customer Service Excellent Sales Representative John was professional and relaxed service! I would buy from him again !!! He was very courteous and very helpful when s Excellent Sales Representative John was professional and relaxed service! I would buy from him again !!! He was very courteous and very helpful when showing me all the gadget and extra features!!! More

Lou bachrodt reviews Sales people were really informative and helpful. Deal went well. Shove and beyond service. I am confident in there ability to take care of there cust Sales people were really informative and helpful. Deal went well. Shove and beyond service. I am confident in there ability to take care of there customers. More

Amazing John Schopf was so professional and awesome. He didn’t over sell me and got me in something way better than I was expecting. He made my purchase, stre John Schopf was so professional and awesome. He didn’t over sell me and got me in something way better than I was expecting. He made my purchase, stress free, relaxing and all around pleasant. I left with tears of joy!! More

Great dealership, worked hard to make me happy. Not an easy sale but this dealership worked overtime to make the sale happen. Salesman Sam Ferrell really stepped up. Vehicle orientation was very det Not an easy sale but this dealership worked overtime to make the sale happen. Salesman Sam Ferrell really stepped up. Vehicle orientation was very detailed and all my questions were answered. More

Excellent Service I had not bought a new car for many years. Fil made the experience fun and informative. He explained everything throughly and he got me in a car I ne I had not bought a new car for many years. Fil made the experience fun and informative. He explained everything throughly and he got me in a car I never thought I would be able to own. Took care of all of my questions and concerns. Made it an enjoyable experience. I would definitely give him a thumbs up. I feel he went above and beyond to take care of me. More

Envision 2018 Purchase Salesman, Sam, was very friendly and pleasant. Professional in dealing with any of the issues we had - knowledgeable and answered all questions. Con Salesman, Sam, was very friendly and pleasant. Professional in dealing with any of the issues we had - knowledgeable and answered all questions. Consistently followed up and kept us informed as to the status of search for our vehicle. Would recommend Sam to any family or friends looking for a new vehicle. More

Sam from Bachrodt in Rockford This is the second time we’ve had Sam for our salesman And we would highly recommend him to any of our friends and family the service he gave us an This is the second time we’ve had Sam for our salesman And we would highly recommend him to any of our friends and family the service he gave us and the time he spent with us was great answered all of our questions and set us on our way to the purchase of a new car More