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Lou Bachrodt Auto Mall

Rockford, IL

4.5
2,173 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,173 reviews

May 19, 2018

Sam has been an awesome sales person My wife and I have purchased a total of 5 new vehicles from Sam in past 7 years. He is the only sales person we will deal with. He knows his product More

by Bill G.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Courtney Karau, Brian Timm
May 24, 2018 -

Lou Bachrodt Auto Mall responded

Thanks for your perfect review. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Lou Bachrodt Chevrolet Buick GMC

May 19, 2018

Thumbs up Excellent service!!! Everyone was very helpful (especially Dylan) and they all made my car buying experience very easy. I would definitely recommend t More

by ch83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Davis
May 24, 2018 -

Lou Bachrodt Auto Mall responded

Thanks for your perfect review. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Lou Bachrodt Chevrolet Buick GMC

May 19, 2018

My experience with John Great John was easy to work with an he made everything possible on getting the car I want. Friendly, easy to work with. My experience was great! More

by Sally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schopf
May 24, 2018 -

Lou Bachrodt Auto Mall responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Lou Bachrodt Chevrolet Buick GMC! If there is anything else we can do for you, just give us a call! Regards, Lou Bachrodt Chevrolet Buick GMC

May 19, 2018

2018 Chevy Trax Maria was very thorough and helped get me in to a brand new vehicle. My old vehicle had a lot of miles and I still owed on it. She assisted with hel More

by Adam.kuhn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Furgat
May 24, 2018 -

Lou Bachrodt Auto Mall responded

Thanks for this marvelous review and congratulations on your new car! We are so pleased that Maria was able to provide you with such exceptional service. Enjoy your new vehicle! Regards, Lou Bachrodt Chevrolet Buick GMC

May 19, 2018

Great Experience! John Schopf was an awesome sales person he helped every step of the way and I never felt pushed. He was great to work with and made the whole process More

by Jamie0918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon in finance , John Schopf
May 24, 2018 -

Lou Bachrodt Auto Mall responded

We appreciate you for letting others know about your experience at Lou Bachrodt Chevrolet Buick GMC. If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Lou Bachrodt Chevrolet Buick GMC

May 18, 2018

Friendly and knowledgeable Sam answered my questions and did pressure too much to make a decision. They quickly worked with me to fix the financing they did without a down paym More

by Melody123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Nichole Greer
May 24, 2018 -

Lou Bachrodt Auto Mall responded

Thank you for the feedback! We are happy to hear of your positive experience at Lou Bachrodt Chevrolet Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Regards, Lou Bachrodt Chevrolet Buick GMC

May 18, 2018

Good experience A Sam is great salesperson who knows his products and a dealer that gave us a great deal on our new Buick. The car was delivered on time and in great More

by CARDRIVER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
May 24, 2018 -

Lou Bachrodt Auto Mall responded

We appreciate the kind words. We look forward to seeing you again in the future! Regards, Lou Bachrodt Chevrolet Buick GMC

May 18, 2018

Great experience ever Was greeted by Sam Ferrille a very polite ,well dressed knowledgeable salesman.who answered my questions and didn't pressure me to buy. Thats what he More

by Hawk1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
May 24, 2018 -

Lou Bachrodt Auto Mall responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Lou Bachrodt Chevrolet Buick GMC! If there is anything else we can do for you, just give us a call! Regards, Lou Bachrodt Chevrolet Buick GMC

May 18, 2018

Our Experience Sam went above and beyond to help my wife find a car for me. The finance guy seemed disrespect, by making us wait past our appointment and was not pre More

by ace
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
May 24, 2018 -

Lou Bachrodt Auto Mall responded

We appreciate you for letting others know about your experience at Lou Bachrodt Chevrolet Buick GMC. If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Lou Bachrodt Chevrolet Buick GMC

May 18, 2018

it was great Sam Ferille and the gal that was working the numbers were so kind and very helpful to me. They made buying a new car easy and took away my doubts of d More

by Lk2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
May 24, 2018 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Regards, Lou Bachrodt Chevrolet Buick GMC

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