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Lou Bachrodt Auto Mall

Rockford, IL

4.5
2,173 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,173 reviews

May 28, 2018

Pleasant experience From beginning to end the whole truck buying experience was smooth, comfortable, and professional. My salesman, Sam and all the other employees I deal More

by badgerjim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Bursell, Sam Ferrille
Jun 01, 2018 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Regards, Lou Bachrodt Chevrolet Buick GMC Team

May 27, 2018

Great job Nathan Did a great job helping me with the purchase of my GMC Cayon also Sam and Jon Were very helpful and Accommodating. Would do business with the More

by Norm
Customer Service
Recommend Dealer
Yes
Employees Worked With
Nathan Goodloe
Jun 01, 2018 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this great review, Norm. We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, Lou Bachrodt Chevrolet Buick GMC Team

May 25, 2018

Easy and a Great Deal! Eric was very helpful, and stepped us through the entire process clearly, and we got a great deal on a low milage Cruze! Thanks Eric! More

by BenMedina97
Recommend Dealer
Yes
Employees Worked With
Eric Wlerou
Jun 01, 2018 -

Lou Bachrodt Auto Mall responded

Thanks for your outstanding review! We're very happy to hear that Eric was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards,LouBachrodt Chevrolet Buick GMC Team

May 25, 2018

Professional and enjoyable Sam was amazing. Helped us get what we were looking and made it easy and enjoyable. Very fun and professional! Highly recommended! I will always refer More

by Carl and Jaclynne Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
May 25, 2018

perfection I have been buying cars from Lou Bachrodt auto mall since 2003 and service was always excellent. I love Chevrolet Cars and I wanted to step to a SUV More

by lenore trax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schopf
Jun 01, 2018 -

Lou Bachrodt Auto Mall responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Regards, Lou Bachrodt Chevrolet Buick GMC Team

May 23, 2018

Definitely Would Recomend I researched the car I wanted, found it a Bachrodt and after a few back and forth emails with them I decided to go after my car. My salesman was Al Lu More

by Scottm068
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Galligan, Al Luna
May 24, 2018 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. We would like to congratulate you on your new 2017 Chevrolet Impala! It was great doing business with you. We hope to see you again! Regards, Lou Bachrodt Chevrolet Buick GMC

May 22, 2018

Awesome service I came in to look at cars. My dream car has always been a camaro. I didn't think I would be able to get one but Sam made it possible. They were all ve More

by Andersons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, John Schopf
May 24, 2018 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, Lou Bachrodt Chevrolet Buick GMC

May 22, 2018

My experience with Lou Bachrodt Auto Mall I can honestly say that I am a very satisfied customer. Having a professional and respectful Salesman like John Schopf, made purchasing a new vehicle More

by ChevyLvr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Galligan/ Finance Director , John Schopf
May 24, 2018 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Regards, Lou Bachrodt Chevrolet Buick GMC

May 22, 2018

Everyone goes above and beyond! Joe has helped everyone in my family buy cars for over 15 years! He's always easy to work with and gives you the best deal right away! Patti in financ More

by RedHotTrax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Galligan, Joe Luy, Courtney Karau
May 24, 2018 -

Lou Bachrodt Auto Mall responded

Hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. Regards, Lou Bachrodt Chevrolet Buick GMC

May 20, 2018

Great Experience Maria was very helpful, made the process as quick and painless as possible! Would definitely recommend Lou Bachrodt to anyone looking for a used car a More

by RaceRuthe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Furgat
May 24, 2018 -

Lou Bachrodt Auto Mall responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. We are grateful to hear that Maria worked hard enough to make your purchase completely painless. Regards, Lou Bachrodt Chevrolet Buick GMC

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