
Lou Bachrodt Auto Mall
Rockford, IL
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Pleasant experience From beginning to end the whole truck buying experience was smooth, comfortable, and professional. My salesman, Sam and all the other employees I deal From beginning to end the whole truck buying experience was smooth, comfortable, and professional. My salesman, Sam and all the other employees I dealt with were approachable and clear in their communication with me. They gave me great service from beginning to end. More

Great job Nathan Did a great job helping me with the purchase of my GMC Cayon also Sam and Jon Were very helpful and Accommodating. Would do business with the Nathan Did a great job helping me with the purchase of my GMC Cayon also Sam and Jon Were very helpful and Accommodating. Would do business with them again More

Easy and a Great Deal! Eric was very helpful, and stepped us through the entire process clearly, and we got a great deal on a low milage Cruze! Thanks Eric! Eric was very helpful, and stepped us through the entire process clearly, and we got a great deal on a low milage Cruze! Thanks Eric! More
Professional and enjoyable Sam was amazing. Helped us get what we were looking and made it easy and enjoyable. Very fun and professional! Highly recommended! I will always refer Sam was amazing. Helped us get what we were looking and made it easy and enjoyable. Very fun and professional! Highly recommended! I will always refer my friends and family to Sam for a new vehicle! More
perfection I have been buying cars from Lou Bachrodt auto mall since 2003 and service was always excellent. I love Chevrolet Cars and I wanted to step to a SUV I have been buying cars from Lou Bachrodt auto mall since 2003 and service was always excellent. I love Chevrolet Cars and I wanted to step to a SUV and John Schopf found the perfect afforable car for me. I am very Satisfied with my new Chevrolet Trax. More
Definitely Would Recomend I researched the car I wanted, found it a Bachrodt and after a few back and forth emails with them I decided to go after my car. My salesman was Al Lu I researched the car I wanted, found it a Bachrodt and after a few back and forth emails with them I decided to go after my car. My salesman was Al Luna. At first I was a bit pissed because he said he didn't know anything about the email exchange between me and the dealership. However, after the Manager (I don't remember his name) intervened, all was smoothed over and we were off and running to get me financed and finance me they did. AL Luna (Sales): I was blown away by the speed at which he got me in my car and got the process done. Al Luna was fast and understood where I was coming from in my situation and did what it took. No kidding, he did. We took the test drive, he showed me the options and did everything by the letter. Al is down to earth and very experienced in "life" so he's got a good grasp on what people have gone and are going through. I HIGHLY recommend Al Luna for sales. THANKS AL!! ^5!! Patti Galligan (Finance): I cant say any different of Patti. She was awesome. Not only a decent rate and payment I could deal with but extra coverage that didn't raise the payment too much over my requested payment. All I had to do was re-budget my own finances because what Im paying extra for I'll be glad I have if/when it's needed. THANKS PATTI!! ^5!! Having said all that I couldn't be happier with my 2017 Chevy Impala...move over people, ZOOM!! :)) More
Awesome service I came in to look at cars. My dream car has always been a camaro. I didn't think I would be able to get one but Sam made it possible. They were all ve I came in to look at cars. My dream car has always been a camaro. I didn't think I would be able to get one but Sam made it possible. They were all very helpful and just all around wonderful. I will never go anywhere else to buy a car and will always recommend everyone there. I am one very happy, very satisfied customer, and I absolutely love my 2017 camaro. More

My experience with Lou Bachrodt Auto Mall I can honestly say that I am a very satisfied customer. Having a professional and respectful Salesman like John Schopf, made purchasing a new vehicle I can honestly say that I am a very satisfied customer. Having a professional and respectful Salesman like John Schopf, made purchasing a new vehicle a delightful experience. John proved to me that there are good, caring and respectful Salesmen at Lou Bachrodt Auto Mall. Let's not forget the Finance Director, Patti Galligan. She took the time to explain what each document was before I signed them. True, the paper work is always a lengthy process. With Patti, we sailed right through it. Will I purchase my next vehicle from Lou Bachrodt Auto Mall ? Yes I will. More
Everyone goes above and beyond! Joe has helped everyone in my family buy cars for over 15 years! He's always easy to work with and gives you the best deal right away! Patti in financ Joe has helped everyone in my family buy cars for over 15 years! He's always easy to work with and gives you the best deal right away! Patti in finance was so pleasant and explained all my options so clearly! Courtney in service is always smiling when I come in!! I truly feel like family here!! More
Great Experience Maria was very helpful, made the process as quick and painless as possible! Would definitely recommend Lou Bachrodt to anyone looking for a used car a Maria was very helpful, made the process as quick and painless as possible! Would definitely recommend Lou Bachrodt to anyone looking for a used car at a reasonable price More