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Lou Bachrodt Auto Mall

Rockford, IL

4.5
2,173 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,173 reviews

June 05, 2018

Always great Sam is great to work with, I have purchased 3 cars and a truck from him. Sam and the entire crew have come through more me every time, even the hard More

by Dontay1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Nick Steder
Jun 13, 2018 -

Lou Bachrodt Auto Mall responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with Sam and Nick. Please let us know if we can ever help you in the future. Regards, Lou Bachrodt Chevrolet Buick GMC Team

June 05, 2018

First Camaro Manager really pushed to do things his way but sale associate was friendly, helpful, and clear. The process took more than 4 hours. When you buy a car More

by Erick04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Wlerou
Jun 13, 2018 -

Lou Bachrodt Auto Mall responded

We appreciate you for letting others know about your experience. If you ever need anything in the future, please don't hesitate to let us know. Regards, Lou Bachrodt Chevrolet Buick GMC Team

June 04, 2018

Wonderful experience Sam made our experience with the negotiations informative and fun. He took the stress out of purchasing and made wa pleasant experience. Sam worked h More

by Raj , Rysa and Morgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Jun 13, 2018 -

Lou Bachrodt Auto Mall responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Sam. Please let us know if we can ever help you in the future. Regards, Lou Bachrodt Chevrolet Buick GMC Team

June 03, 2018

John was professional thoughtful and very helpful. Excellent service. John was helpful in helping me find a vehicle I like. He was very helpful in setting up my radio favorite. I was impressed that he More

by ReginaB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Char, John Schopf
Jun 13, 2018 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this review. We are very happy to hear that John could help get you set up with the perfect new car. If there is anything more we can do for you please feel free to come back and see us anytime! Take care. Regards, Lou Bachrodt Chevrolet Buick GMC Team

June 01, 2018

Maria the Honest saleswoman We can't Thank Maria enough. Maria was honest and patient. She did not give up looking for something that fits in our budget. I will make sure that w More

by Mr. and Mrs. Jaime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Furgat
Jun 01, 2018 -

Lou Bachrodt Auto Mall responded

Thanks for your outstanding review! We're very happy to hear that Maria was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Lou Bachrodt Chevrolet Buick GMC Team

June 01, 2018

Overall great salesman; definitely would recommend. Dylan is a great salesman who took the time to listen and find my family’s needs and was very straight forward with what he was doing I would definite More

by Usmc9798
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Davis
Jun 13, 2018 -

Lou Bachrodt Auto Mall responded

Reviews like yours are truly a breath of fresh air! Dylan is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Regards, Lou Bachrodt Chevrolet Buick GMC Team

May 30, 2018

Good experience Low pressure. Were able to finance us in a difficult situation. Friendly atmosphere. Everything was explained in detail during negotiating and signi More

by bapman5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred Gies
Jun 01, 2018 -

Lou Bachrodt Auto Mall responded

Thank you for your wonderful feedback. At Lou Bachrodt Chevrolet Buick GMC, we always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Regards, Lou Bachrodt Chevrolet Buick GMC Team

May 30, 2018

True customer service We were very pleased with the service we received at Lou Bachrodt auto mall our sales person Carl Bates was by far the best salesman I have ever had More

by Pugdog112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Morrison, Steve Dreesen, Tabatha Lindstrom, Carl Bates
Jun 01, 2018 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Lou Bachrodt Chevrolet Buick. If there is anything more that we can do, please come back and see us again. Take care! Regards, Lou Bachrodt Chevrolet Buick GMC

May 29, 2018

Eric was pleasant and we were not under any presure Eric wlerou easy kind no preasure sales person.Great person to work with .Patty G also pleasant and informantive.great place to buy a car More

by Lismjade293
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Wlerou
Jun 01, 2018 -

Lou Bachrodt Auto Mall responded

Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Eric and Patty. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Regards, Lou Bachrodt Chevrolet Buick GMC Team

May 29, 2018

Carl Bates heard my request!! I got what I wanted in a vehicle and more! I got the color, the shiny handles, back up camera, low miles in addition to remote start, but moreover a g More

by Jbwlms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermicia Newsome, Carl Bates
Jun 01, 2018 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Regards, Lou Bachrodt Chevrolet Buick GMC Team

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