
Lou Bachrodt Auto Mall
Rockford, IL
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Always great Sam is great to work with, I have purchased 3 cars and a truck from him. Sam and the entire crew have come through more me every time, even the hard Sam is great to work with, I have purchased 3 cars and a truck from him. Sam and the entire crew have come through more me every time, even the hard deals. Nick in service is also great to work, nice having a service guy I trust. More
First Camaro Manager really pushed to do things his way but sale associate was friendly, helpful, and clear. The process took more than 4 hours. When you buy a car Manager really pushed to do things his way but sale associate was friendly, helpful, and clear. The process took more than 4 hours. When you buy a car remember to pick the one that you want, not the one they want to sell. More

Wonderful experience Sam made our experience with the negotiations informative and fun. He took the stress out of purchasing and made wa pleasant experience. Sam worked h Sam made our experience with the negotiations informative and fun. He took the stress out of purchasing and made wa pleasant experience. Sam worked hard to find us the right deal including the features we wanted at the price point we could afford- THANKS!! More

John was professional thoughtful and very helpful. Excellent service. John was helpful in helping me find a vehicle I like. He was very helpful in setting up my radio favorite. I was impressed that he Excellent service. John was helpful in helping me find a vehicle I like. He was very helpful in setting up my radio favorite. I was impressed that he knew such much about the vehicle. More
Maria the Honest saleswoman We can't Thank Maria enough. Maria was honest and patient. She did not give up looking for something that fits in our budget. I will make sure that w We can't Thank Maria enough. Maria was honest and patient. She did not give up looking for something that fits in our budget. I will make sure that we refer friends, family and neighbors to her. I honestly can't Thank you enough. Thank you Maria. Sincerely, Mr. and Mrs. Jaime More

Overall great salesman; definitely would recommend. Dylan is a great salesman who took the time to listen and find my family’s needs and was very straight forward with what he was doing I would definite Dylan is a great salesman who took the time to listen and find my family’s needs and was very straight forward with what he was doing I would definitely say I would recommend him to others More

Good experience Low pressure. Were able to finance us in a difficult situation. Friendly atmosphere. Everything was explained in detail during negotiating and signi Low pressure. Were able to finance us in a difficult situation. Friendly atmosphere. Everything was explained in detail during negotiating and signing. Process was quick and easy. More

True customer service We were very pleased with the service we received at Lou Bachrodt auto mall our sales person Carl Bates was by far the best salesman I have ever had We were very pleased with the service we received at Lou Bachrodt auto mall our sales person Carl Bates was by far the best salesman I have ever had to do business with and has won my business from now on. More

Eric was pleasant and we were not under any presure Eric wlerou easy kind no preasure sales person.Great person to work with .Patty G also pleasant and informantive.great place to buy a car Eric wlerou easy kind no preasure sales person.Great person to work with .Patty G also pleasant and informantive.great place to buy a car More

Carl Bates heard my request!! I got what I wanted in a vehicle and more! I got the color, the shiny handles, back up camera, low miles in addition to remote start, but moreover a g I got what I wanted in a vehicle and more! I got the color, the shiny handles, back up camera, low miles in addition to remote start, but moreover a great price, interest rate and affordable monthly payments!! Carl I sincerely thank you for hearing my request and making sure it was fulfilled in my Buick Encore!! Your taking the time to explain “the details” where I could make an informed decision was exceptional. A big “THANK YOU” to the entire Bachrodt team that made my dream a reality!! More