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Lou Bachrodt Auto Mall
Rockford, IL
2,173 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 14, 2018
Perfecto Service A Great experiencia Will recomend anybody who is looking for a perfecto car Very satisfied with purchase friendly environment so will be back again th A Great experiencia Will recomend anybody who is looking for a perfecto car Very satisfied with purchase friendly environment so will be back again thank you guys More
by Raul
Employees Worked With
Eric Wlerou
June 14, 2018
Never meant to get a new car I had an amazing experience. I originally went in trying to replace my broken key to my 2012 GMC Terrain and left with a brand new GMC Terrain. When g I had an amazing experience. I originally went in trying to replace my broken key to my 2012 GMC Terrain and left with a brand new GMC Terrain. When given then unfortunate news that I had to get a whole new fob I decided I didn’t want to spend that much money. So I left and looked at the car on the lot with my daughter. I’ve been looking at getting a new car for a couple months but kept telling myself it wasn’t a necessity. Nathan came out and asked me a few questions and hooked me right in. He was so easy to talk to. We started talking numbers and he got Valkan involved. Valkan worked some incredible magic and got the payment to what I needed. Jon worked even more magic and got my interest rate lower and was so great with my daughter. I know buying a car for a 6 year old isn’t fun and everyone so great to her. I loved every moment of the buying a new car. I would definitely recommend buying a new car here. More
by Ksl224422
Employees Worked With
Valkan Bulakbasi, Nathan Goodloe
June 14, 2018
ABOVE AND BEYOND As a customer service employee I know how important it is to give good service to your customers. But I also know the difference between sincere and As a customer service employee I know how important it is to give good service to your customers. But I also know the difference between sincere and fake. There was nothing phony about the wonderful service I received. They listened to my needs, and helped me get a car that was a perfect fit. I am so happy with my Honda accord, and I won't go anywhere else from now on. Dylan Davis was an excellent salesman! Very kind considerate and helpful person. More
by lovinmyhonda
Employees Worked With
Dylan Davis
June 14, 2018
Awesome sales rep Great sales rep in Eric covered everything from start to finish friendly service and quick about getting everything wrapped up would recommend him to Great sales rep in Eric covered everything from start to finish friendly service and quick about getting everything wrapped up would recommend him to anyone More
by Crossmt84
Employees Worked With
Eric Wlerou
June 14, 2018
Enclave I had a great experience when looking at a new car. Management in particular is great. Purchase was quick and painless. I would definitely recommend. I had a great experience when looking at a new car. Management in particular is great. Purchase was quick and painless. I would definitely recommend. More
by DoNotWantAScreenName
Employees Worked With
Patrick Bachrodt, Maria Furgat, Valkan Bulakbasi
June 13, 2018
Friendly sales people Friendly and very helpful salles crew. He was willing to walk around the lot and show me several cars. I also test drove a couple cars as well. Friendly and very helpful salles crew. He was willing to walk around the lot and show me several cars. I also test drove a couple cars as well. More
by Kevinh
Employees Worked With
Eric Wlerou
June 11, 2018
Great service! Very personable service that makes customers feel welcomed and valued. Maria was who I worked with and she was wonderful to work with. She went the e Very personable service that makes customers feel welcomed and valued. Maria was who I worked with and she was wonderful to work with. She went the extra mile to try and make sure everything was taken care of. I would reccomend doing business with her and plan to in the future. Also, the dealership is clean, organized, and a great environment to buy a car! More
by Brilynn94
Employees Worked With
Maria Furgat
June 08, 2018
Hassle Free My wife and I were looking to get out our lease with a Kia Soul + that we had put very little miles on in the 13 months that we had owned it. We had My wife and I were looking to get out our lease with a Kia Soul + that we had put very little miles on in the 13 months that we had owned it. We had been looking at the VW Atlas for quite some time and decided now was the time to purchase the Atlas. From the moment we arrived at the dealership we were greeted by the friendly salespeople. We had dealt with Brandon Campbell previously when we purchased a 2016 VW Golf S back in September 2016. Brandon knew exactly what were were looking for in terms of space for our large family. This was a selling point for us because Brandon was helpful the entire process. More
by james.s.scott78
Employees Worked With
Brandon Campbell
June 08, 2018
Good deal! Great sales woman! I recommend everyone to come get a car from Maria! She will try her best to get you into the car you want! Great sales woman! I recommend everyone to come get a car from Maria! She will try her best to get you into the car you want! More
by Twashi7
Employees Worked With
Maria Furgat
June 07, 2018
very HAPPY Carl Bates the sales consultant was very professional and curtious. He took time and listened to what I was looking for and found exactly what I wante Carl Bates the sales consultant was very professional and curtious. He took time and listened to what I was looking for and found exactly what I wanted. He was very knowledgeable about all the vehicles. I look forward to another purchase down the road. THANKS AGAIN CARL!! More
by jeremy1134
Employees Worked With
Carl Bates
