
Lou Bachrodt Auto Mall
Rockford, IL
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Good Salesman Nathan was very helpful during my experience, especially being a first time buyer. He is very knowledgable and helpful, also wasn't pushy at all. Nathan was very helpful during my experience, especially being a first time buyer. He is very knowledgable and helpful, also wasn't pushy at all. More
Very great experience for first time buyer The Staff was very helpful in helping me a first time buyer pick out a car at a nice price. Very glad with my choice. The Staff was very helpful in helping me a first time buyer pick out a car at a nice price. Very glad with my choice. More
Great Salesman Fil is very knowledgeable and helpful! Enjoyed the experience! Made sure that everything was to our specifications and liking! Always there to answer Fil is very knowledgeable and helpful! Enjoyed the experience! Made sure that everything was to our specifications and liking! Always there to answer any questions! Great job!!! More
Sam Ferrille Great salesman to work with very friendly and very helpful ! Helped asist with setting up the on star and phone work very hard to get us the deal we Great salesman to work with very friendly and very helpful ! Helped asist with setting up the on star and phone work very hard to get us the deal we were looking for.. More

Great experience!!!!! Sam & Patti, Thank you for all you did, in making my new car experience stress free!! You guy's are AWSOME!! Love my New car!! Sam & Patti, Thank you for all you did, in making my new car experience stress free!! You guy's are AWSOME!! Love my New car!! More

Buying new car They were very helpful, friendly and knowledgeable with helping me get a new car and out of my old one, fast process and clean friendly atmosphere They were very helpful, friendly and knowledgeable with helping me get a new car and out of my old one, fast process and clean friendly atmosphere More
Better than anticipated I went there with a lease trade in after 18 of 39 months and they bent over backwards to make sure I drove home the vehicle I went there for. Third ti I went there with a lease trade in after 18 of 39 months and they bent over backwards to make sure I drove home the vehicle I went there for. Third time buyer from them and be be in the future More
Great service The sales person was very friendly and helpful. They didn’t push me into anything and worked with me to get to a payment I could afford. I am very hap The sales person was very friendly and helpful. They didn’t push me into anything and worked with me to get to a payment I could afford. I am very happy with the vehicle and impressed with the overall experience. More
AWESOME EXPERIENCE It was our first time coming to this dealership and Fil Sotomayor was very accommodating, helped us through the whole process, and was very genuine wi It was our first time coming to this dealership and Fil Sotomayor was very accommodating, helped us through the whole process, and was very genuine with helping us with our needs. I had a lot of reservations but he put me at ease which made the experience wonderful. More
Great service! From the time we walked onto the lot, we were made to feel welcome and our salesman, Nathan, did everything possible to ensure our satisfaction. We pu From the time we walked onto the lot, we were made to feel welcome and our salesman, Nathan, did everything possible to ensure our satisfaction. We purchased a new vehicle and the follow-up after the purchase was even great. More