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Lou Bachrodt Auto Mall

Rockford, IL

4.5
2,173 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,173 reviews

June 21, 2018

Good Salesman Nathan was very helpful during my experience, especially being a first time buyer. He is very knowledgable and helpful, also wasn't pushy at all. More

by ecspears01
Recommend Dealer
Yes
Employees Worked With
Nathan Goodloe
Jun 22, 2018 -

Lou Bachrodt Auto Mall responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Lou Bachrodt Chevrolet Buick GMC

June 20, 2018

Very great experience for first time buyer The Staff was very helpful in helping me a first time buyer pick out a car at a nice price. Very glad with my choice. More

by Richy3535
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yessenia Valdez
Jun 22, 2018 -

Lou Bachrodt Auto Mall responded

We are so glad we could take care of all of your needs! Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, Lou Bachrodt Chevrolet Buick GMC

June 20, 2018

Great Salesman Fil is very knowledgeable and helpful! Enjoyed the experience! Made sure that everything was to our specifications and liking! Always there to answer More

by Msmeek
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor
Jun 22, 2018 -

Lou Bachrodt Auto Mall responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Lou Bachrodt Chevrolet Buick GMC

June 19, 2018

Sam Ferrille Great salesman to work with very friendly and very helpful ! Helped asist with setting up the on star and phone work very hard to get us the deal we More

by Efhodz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
June 18, 2018

Great experience!!!!! Sam & Patti, Thank you for all you did, in making my new car experience stress free!! You guy's are AWSOME!! Love my New car!! More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
June 16, 2018

Buying new car They were very helpful, friendly and knowledgeable with helping me get a new car and out of my old one, fast process and clean friendly atmosphere More

by Acinatl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Phippis , Eric Wlerou
June 16, 2018

Better than anticipated I went there with a lease trade in after 18 of 39 months and they bent over backwards to make sure I drove home the vehicle I went there for. Third ti More

by Plutoman70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lionel Vil
June 16, 2018

Great service The sales person was very friendly and helpful. They didn’t push me into anything and worked with me to get to a payment I could afford. I am very hap More

by Dilly2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valkan Bulakbasi, Yessenia Valdez
June 16, 2018

AWESOME EXPERIENCE It was our first time coming to this dealership and Fil Sotomayor was very accommodating, helped us through the whole process, and was very genuine wi More

by crizgozon
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor
June 15, 2018

Great service! From the time we walked onto the lot, we were made to feel welcome and our salesman, Nathan, did everything possible to ensure our satisfaction. We pu More

by Happy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valkan Bulakbasi, Nathan Goodloe
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