Lou Bachrodt Auto Mall

New truck Sam was great my 3 Rd vehicle from Lou Bachrodt. Always had a great buying experience. Thanks for the heads up when a truck came in that you thought I Sam was great my 3 Rd vehicle from Lou Bachrodt. Always had a great buying experience. Thanks for the heads up when a truck came in that you thought I would be interested in. More

Friendly and helpful We delt with Sam, he was great. Told him what we were looking for what it the car was for and he was on top of pulling a list for us to go look at. I We delt with Sam, he was great. Told him what we were looking for what it the car was for and he was on top of pulling a list for us to go look at. I guess it's all dealers but the overall process just took a long time, picking out the car went quick but working out the details and financing was long. More

Unbelievable, My experience as a first time car buyer was unbelievable,it actually made me look at car dealerships with a better attitude. the customer service was My experience as a first time car buyer was unbelievable,it actually made me look at car dealerships with a better attitude. the customer service was remarkable they are very honest and hard working I couldn't ask for anything better than what I received,not to mention fair they answered all my questions wants n wishes I would recommend any person that's looking for a car or truck. I would also like to give a big heart felt thank you to Logan Shaw for helping me with my first car experience/purchase for that I will be a dedicated and committed Lou bachrodt car buyer. And they also have texting available at any time and that really cool thank you jermicia Newsome. Thanks again for the opportunity to purchase a 2004 Chevy trailblazer keep up the good work guys at Lou bachrodt Auto mall!!!!!!!!!!! More

Malibu purchase Extremely friendly and knowledgeable employees at Lou Bachrodt Automall in Rockford, Il Felt right at home working with Al for the purchase of my vehi Extremely friendly and knowledgeable employees at Lou Bachrodt Automall in Rockford, Il Felt right at home working with Al for the purchase of my vehicle. Would definitely recommend and will be going back for all my future purchases. More

I was overwhelmed by all the car functions but Fil got me th Fil greeted me with respect and acknowledgement already knowing my mom where he made me feel really comfortable. He treated us like family and made th Fil greeted me with respect and acknowledgement already knowing my mom where he made me feel really comfortable. He treated us like family and made the sale real easy for me More

Painless!! Wow, truly the Best experience I've had at a dealership 😁I am one very happy woman!! Thank You John ...very knowledgeable, friendly, no B.S.😁 Wow, truly the Best experience I've had at a dealership 😁I am one very happy woman!! Thank You John ...very knowledgeable, friendly, no B.S.😁 More

THE BEST SERVICE Sam and Al G. We’re amazing and very patient with me! They answered all my questions and made sure that I was 100 percent taken care of. Just like fam Sam and Al G. We’re amazing and very patient with me! They answered all my questions and made sure that I was 100 percent taken care of. Just like family ! Patti he finance director is also amazing ! Such a family friendly company that got my little family and I the perfect car ! More

Great experience I had a great experience here. Logan was very helpful and straight fwd, he kept me informed and helped me get a car i liked I had a great experience here. Logan was very helpful and straight fwd, he kept me informed and helped me get a car i liked More

Very surprised! Didn't expect to get a car but Dylan worked really hard to get me driving my 2018. Patty did an amazing job also. Thanks! Didn't expect to get a car but Dylan worked really hard to get me driving my 2018. Patty did an amazing job also. Thanks! More

Stressfree Experience Al Luna did a great job and showed a lot of professionalism and patience with me. I felt I received a very fair deal. I'll be back at the end of my Al Luna did a great job and showed a lot of professionalism and patience with me. I felt I received a very fair deal. I'll be back at the end of my lease. More