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Lou Bachrodt Auto Mall
Rockford, IL
2,173 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,173 reviews
August 06, 2018
Top of the Line After finding several good possibilities on-line for a new GMC truck, I came in and talked to Sam Ferrille. Sam is a real gentleman and has solid expe After finding several good possibilities on-line for a new GMC truck, I came in and talked to Sam Ferrille. Sam is a real gentleman and has solid expertise in dealing with trucks and potential truck buyers. He anticipates questions and deals quickly and concisely with any issues concerning the vehicles being considered...real information, not just hype. Great experience all around. More
by G. L. Graeber
Employees Worked With
Sam Ferrille
August 05, 2018
Exelent I got my first car from Al Luna no credit or low credit with his help and the dealership i got my first car i am a 19 year old girl i am so greatful I got my first car from Al Luna no credit or low credit with his help and the dealership i got my first car i am a 19 year old girl i am so greatful and i wil recomend him .Thanks AL and Lou Bachrodt Automall. More
by Lizzy12
Employees Worked With
Al Luna
August 04, 2018
New Chevy Cruze Very good car buying experience with no pressure. Salesman Al Luna is great. So nice and answered all our questions. Very professional. Look forwar Very good car buying experience with no pressure. Salesman Al Luna is great. So nice and answered all our questions. Very professional. Look forward to more purchases at Bachrodt in the future. More
by Happy2018
Employees Worked With
Al Luna
August 04, 2018
Fantastic Service Today at Bachrodt I worked with Prosper. After running around all day we ended up with the car that I truly loved. Prosper was great and the service Today at Bachrodt I worked with Prosper. After running around all day we ended up with the car that I truly loved. Prosper was great and the service was quite fantastic. I would definitely recommend them to my friends. More
by Rkfdphotoguru
Employees Worked With
Prosper Rubino
July 30, 2018
Good Experience Al made everything easy when it came to buying my vehicle. I would recommend him to anyone looking for a new vehicle. Thanks Al for all of your help Al made everything easy when it came to buying my vehicle. I would recommend him to anyone looking for a new vehicle. Thanks Al for all of your help More
by Larry
Employees Worked With
Al Luna, Brandon Campbell, Tabatha Lindstrom
July 28, 2018
Great, fast service Everyone in the dealership was very attentive to the customers they had. My salesman was very helpful and fully explained every step of the process to Everyone in the dealership was very attentive to the customers they had. My salesman was very helpful and fully explained every step of the process to me. More
by Carguy0814
Employees Worked With
Dylan Davis
July 27, 2018
Great experience! I called my review great experience because it was. Sam Ferrille was up front and I truly believe he wanted to help us get the best deal. Also part of I called my review great experience because it was. Sam Ferrille was up front and I truly believe he wanted to help us get the best deal. Also part of the experience was working with Jon Detrick finance manager. I felt no pressure. So I say thanks to the Lou Bachrodt team. More
by Sam 1st Truck
Employees Worked With
Jon Detrick, Sam Ferrille
July 26, 2018
Awesome! Logan was awesome to work with! Didn’t make me feel any less and got me exactly what I was looking for and for just the price I wanted! So happy with Logan was awesome to work with! Didn’t make me feel any less and got me exactly what I was looking for and for just the price I wanted! So happy with my purchase and glad to have had Logan and his help! More
by Jerssikah
Employees Worked With
Logan Shaw
July 26, 2018
Best service ever Yessenia Valdez Did a wonderful job with me her customer service was amazing she was the most politest and respect full person I’ve dealt with in a lo Yessenia Valdez Did a wonderful job with me her customer service was amazing she was the most politest and respect full person I’ve dealt with in a long time she need a raise LOL but she did a great job More
by Carolyn
Employees Worked With
Yessenia Valdez
July 26, 2018
New Car My overall experience with Lou Bachrodt on 7/25/2018 was a wonderful experience for me. Al Luna understood my needs when looking for a new automobile. My overall experience with Lou Bachrodt on 7/25/2018 was a wonderful experience for me. Al Luna understood my needs when looking for a new automobile. He helped me understand the process and also walked me through the new changes as far the credit score, the mychevorelt app, the appraisal for my trade in. He made sure it was a smooth transition for one car to the next. If it wasnt for Al Luna being a caring person I would of took my business elsewhere. I appreciate Al Luna for all of his help. More
by MyElmo
Employees Worked With
Al Luna, Jennifer Adams, Fil Sotomayor
