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Lou Bachrodt Auto Mall

Rockford, IL

4.5
2,173 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,173 reviews

September 01, 2018

Open minded We walked in looking for a second car not sure what we wanted. We walked the lot and found several cars in our price range. Jenny was great to work wi More

by Dwest89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Morelock
Sep 03, 2018 -

Lou Bachrodt Auto Mall responded

Hi and thank you for this great review! We're happy to hear that Jenny took care of you! She is a great asset and we appreciate all that he does. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, Lou Bachrodt Chevrolet Buick GMC Team

September 01, 2018

Best Experience ever I inquired about a car online and received a call from Sabrina who setup my appointment. I went in and met with Al Luna. I told him the car I was look More

by Miss Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina, Al Luna
Sep 03, 2018 -

Lou Bachrodt Auto Mall responded

We are truly grateful for this awesome review! We are thrilled that Al was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Best regards, Lou Bachrodt Chevrolet Buick GMC Team

September 01, 2018

Quality and Service I found my Tiquan on Lou Bachrodt's website, sent an inquiry, and received a follow up call the next day. Carl Bates was the sales associate that hel More

by Butch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Bates
Sep 03, 2018 -

Lou Bachrodt Auto Mall responded

Vicki, reviews like yours are truly a breath of fresh air! Carl is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best regards, Lou Bachrodt Chevrolet Buick GMC Team

September 01, 2018

Great experience! I would highly recommend Lou Bachrodt VW if you are in the market for a VW! I worked with Lionel and he was extremely detailed, patient, and knowledg More

by Laurenb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lionel Vil
Sep 03, 2018 -

Lou Bachrodt Auto Mall responded

Hi Lauren and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Lionel is a great asset and we're thankful to have him on our team. We appreciate your business! Best regards, Lou Bachrodt Chevrolet Buick GMC Team

August 31, 2018

Great service. Made purchasing a truck simple and easy. Lots of cars to choose from. I highly recommend anyone to stop out here and check them out. More

by Zach99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Wlerou
Sep 03, 2018 -

Lou Bachrodt Auto Mall responded

Thank you for the great review. We are pleased that we could make your visit simple and easy, and we believe that's how every car buying experience should be. Please let us know if we can help you with anything else, thanks! Best regards, Lou Bachrodt Chevrolet Buick GMC Team

August 31, 2018

Al was a great guy to work with today! Al, Had a lot of patience with some snaggles I had to fix on my end, also Al was very informative on showing me things with my new Chevy Trax and let More

by Trax girl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Luna
Sep 03, 2018 -

Lou Bachrodt Auto Mall responded

Hi and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Please let us know if we can ever help you in the future. Best regards, Lou Bachrodt Chevrolet Buick GMC Team

August 30, 2018

They are tops in being professional! Sam was really good at making us feel at ease while purchasing our truck. He was very patient and trusting of us! I love the beautiful facility and th More

by Truck man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Aug 31, 2018 -

Lou Bachrodt Auto Mall responded

Thank you for writing such a great review about your experience at our dealership! Congratulations on your new truck! We appreciate the feedback and are pleased that your experience with Sam was so positive. We look forward to seeing you again. Best regards, Lou Bachrodt Chevrolet Buick GMC

August 30, 2018

New car purchase I recently bought a new Chevy Malibu. Al Luna was my salesman. I didn’t have any problems and considered my purchase a good one. More

by JThomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Luna
Aug 31, 2018 -

Lou Bachrodt Auto Mall responded

Thank you for your kind words and congratulations on your new Chevy Malibu! We are happy to hear that everything went well for you. We will pass your feedback along to Al. Enjoy your new car! Best regards, Lou Bachrodt Chevrolet Buick GMC

August 28, 2018

Great car and dealership! Found my perfect Buick today! John Schopf was very helpful and answered all of my questions! This dealership helped me get a great deal on my new car! More

by Michele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schopf
Aug 31, 2018 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to write this 5-star review. We strive to provide exceptional service to all our guests and are glad to hear that John helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Best regards, Lou Bachrodt Chevrolet Buick GMC

August 26, 2018

This space is not allowing me to express! Correct this!! We genuinely had a pleasant experience today, albeit lengthy for the most part. The sales staff were pleasant and seemed concerned for our needs and d More

by Smith's.maps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Augustyn, Alfred Gies
Aug 27, 2018 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to write this review. It’s delightful to know that we were able to provide you with a pleasant experience. Feel free to call or stop by if there's anything else we can do for you. Best regards, The Lou Bachrodt Chevrolet Buick GMC Team

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