
Lou Bachrodt Auto Mall
Rockford, IL
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Open minded We walked in looking for a second car not sure what we wanted. We walked the lot and found several cars in our price range. Jenny was great to work wi We walked in looking for a second car not sure what we wanted. We walked the lot and found several cars in our price range. Jenny was great to work with, she was friendly and accommodating. She kept our budget in mind and was with us through the entire process. More
Best Experience ever I inquired about a car online and received a call from Sabrina who setup my appointment. I went in and met with Al Luna. I told him the car I was look I inquired about a car online and received a call from Sabrina who setup my appointment. I went in and met with Al Luna. I told him the car I was looking for, he advised me that it was no longer available but he had another car same year but lower miles.. I test drive the car and fell in love!! Al helped me from start to finish and explained everything and answered all my questions. If you are looking for a reliable car go see Al Luna at Lou Bachrodt you will not regret it!, More
Quality and Service I found my Tiquan on Lou Bachrodt's website, sent an inquiry, and received a follow up call the next day. Carl Bates was the sales associate that hel I found my Tiquan on Lou Bachrodt's website, sent an inquiry, and received a follow up call the next day. Carl Bates was the sales associate that helped me purchase the vehicle. He was well informed and very personable. He put me at ease immediately and worked hard to get me in the right car at the right price. If you are looking for a quality certified car go to Lou Bachrodt and ask for Carl Bates...you won't regret your choice! More
Great experience! I would highly recommend Lou Bachrodt VW if you are in the market for a VW! I worked with Lionel and he was extremely detailed, patient, and knowledg I would highly recommend Lou Bachrodt VW if you are in the market for a VW! I worked with Lionel and he was extremely detailed, patient, and knowledgeable. He took the time to make sure I had exactly what I wanted and I am so appreciative. Thank you Lionel and Lou Bachrodt! More
Great service. Made purchasing a truck simple and easy. Lots of cars to choose from. I highly recommend anyone to stop out here and check them out. service. Made purchasing a truck simple and easy. Lots of cars to choose from. I highly recommend anyone to stop out here and check them out. More
Al was a great guy to work with today! Al, Had a lot of patience with some snaggles I had to fix on my end, also Al was very informative on showing me things with my new Chevy Trax and let Al, Had a lot of patience with some snaggles I had to fix on my end, also Al was very informative on showing me things with my new Chevy Trax and let me know I can reach out to him via cell if I have any issues or questions. More
They are tops in being professional! Sam was really good at making us feel at ease while purchasing our truck. He was very patient and trusting of us! I love the beautiful facility and th Sam was really good at making us feel at ease while purchasing our truck. He was very patient and trusting of us! I love the beautiful facility and the easy location 😀 More
New car purchase I recently bought a new Chevy Malibu. Al Luna was my salesman. I didn’t have any problems and considered my purchase a good one. I recently bought a new Chevy Malibu. Al Luna was my salesman. I didn’t have any problems and considered my purchase a good one. More

Great car and dealership! Found my perfect Buick today! John Schopf was very helpful and answered all of my questions! This dealership helped me get a great deal on my new car! Found my perfect Buick today! John Schopf was very helpful and answered all of my questions! This dealership helped me get a great deal on my new car! More

This space is not allowing me to express! Correct this!! We genuinely had a pleasant experience today, albeit lengthy for the most part. The sales staff were pleasant and seemed concerned for our needs and d We genuinely had a pleasant experience today, albeit lengthy for the most part. The sales staff were pleasant and seemed concerned for our needs and desires. More