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Lou Bachrodt Auto Mall

Rockford, IL

4.5
2,173 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,173 reviews

October 24, 2018

He was great! Did everything to help me get a car He was awesome! He did a great job very nice hard working did everything to get us a car he deserves a raise ! Great work More

by Kela151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Campbell
Oct 25, 2018 -

Lou Bachrodt Auto Mall responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, Lou Bachrodt Chevrolet Buick GMC

October 24, 2018

Al Luna. - BEST CAR SALESMAN IN THE NORTHWEST!!!!! Al Luna is the only car salesman I will ever deal with in my car shopping experiences. He goes ABOVE and BEYOND the EASE of purchasing a vehicle. We More

by Jimmee79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Luna
Oct 25, 2018 -

Lou Bachrodt Auto Mall responded

Reviews like yours are truly a breath of fresh air! Al is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best regards, Lou Bachrodt Chevrolet Buick GMC

October 23, 2018

John was awesome I came in looking for something reliable and safe. john did am amazing job helping me find just the right fit for me. He was very nice and helpful. More

by Teghynsmom1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schopf
Oct 25, 2018 -

Lou Bachrodt Auto Mall responded

Kim, thank you for taking the time to write this review. It's delightful to know that John did an amazing job in assisting you during your experience. Please let us know if we can ever help you in the future. Best regards, Lou Bachrodt Chevrolet Buick GMC

October 21, 2018

Best car buying experience ever. This was the best car buying experience I’ve ever had. I had done a lot of research and sort of knew what I wanted, however I am not mechanical or tec More

by MaryDHappytrax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Nick Steder
Oct 25, 2018 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to write this review. It’s delightful to know that we were able to provide you with the best car buying experience you’ve ever had! Please come visit us if you need anything else, be it service or sales. Best regards, Lou Bachrodt Chevrolet Buick GMC

October 20, 2018

Great It was a great experience Sam was very helpful and answered every questions we had and went up and beoned for us will come back in the future and send More

by Jshd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Oct 25, 2018 -

Lou Bachrodt Auto Mall responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Sam. Please let us know if we can ever help you in the future. Best regards, Lou Bachrodt Chevrolet Buick GMC

October 20, 2018

Return customer This dealership and Sam did not disappoint. Great, respectful, friendly service. We are return customers and will return again because of the exceptio More

by Shopper3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Oct 25, 2018 -

Lou Bachrodt Auto Mall responded

Thank you so much for this lovely review! Our team works hard to keep our customers coming back to Lou Bachrodt Chevrolet Buick GMC and it’s great to hear of your continued business. If you have any further needs, please come back to see us. Best regards, Lou Bachrodt Chevrolet Buick GMC

October 19, 2018

Looking for a new equinox at a good price Purchased my 5th car from Lou Bachrodt and hope to be just as satisfied with this vehicle as the rest. The process was friendly and easy. More

by carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prosper Rubino
Oct 25, 2018 -

Lou Bachrodt Auto Mall responded

We really appreciate your feedback. We love hearing from our customers and thank you for continually choosing us for your car purchasing needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best regards, Lou Bachrodt Chevrolet Buick GMC

October 17, 2018

Very satisfied Me and my husband went it kinda not expecting that we would be approved. We got a approval that same day and was able to get our payments to what we c More

by Joyner1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Smiley
Oct 17, 2018 -

Lou Bachrodt Auto Mall responded

Thanks for your outstanding review! We’re very happy to hear that Trevor was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Lou Bachrodt Chevrolet Buick GMC

October 17, 2018

Great Experience This was the 4th deal we close with Lou Bachrodt as a family and I can only say that I was satisfied in all of them to the fullest. Thank you to Dan, More

by Tareq126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed and Dan , Lionel Vil
Oct 17, 2018 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the service you received from us. We will share your comments with Dan, Ed and Lionel, and if there is anything more that we can do please come back and see us again. Take care! Best regards, Lou Bachrodt Chevrolet Buick GMC

October 17, 2018

Soooooo happy with my purchase I enjoyed having Al as my salesmen . At no time did l feel stressed or under pressure to purchase something l didn’t want. He’s straight to the point More

by Raygirl32
Recommend Dealer
Yes
Employees Worked With
Al Luna
Oct 25, 2018 -

Lou Bachrodt Auto Mall responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Sam. Please let us know if we can ever help you in the future. Best regards, Lou Bachrodt Chevrolet Buick GMC

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