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Lou Bachrodt Auto Mall

Rockford, IL

4.5
2,173 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,173 reviews

November 06, 2018

excellent service!!! Lou Bachrodt is the most helpful and less pressure that any other dealership. Same is an awesome man and salesman. He truly felt bad when the car I wa More

by Kathleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Nov 21, 2018 -

Lou Bachrodt Auto Mall responded

Thanks for the great review. Best regards, Lou Bachrodt Chevrolet Buick GMC

November 05, 2018

very family friendly so working with Jennifer Morlock was fun and she got me into a new car. being my first car, was a successful. thank you kindly. More

by kpo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Morelock
Nov 21, 2018 -

Lou Bachrodt Auto Mall responded

Thanks for this great review of our team. Best regards, Lou Bachrodt Chevrolet Buick GMC

November 05, 2018

Very friendly and quick Came in not knowing what to expect or if I was able to leave with anything. Very surprised how nice everyone was and fast everything was taken care of More

by Cwnfld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda, Lionel Vil, Dan Anderson
Nov 21, 2018 -

Lou Bachrodt Auto Mall responded

Thanks for your visit! We hope to see you again. Best regards, Lou Bachrodt Chevrolet Buick GMC

November 03, 2018

Straight forward & honest Greated with a smile and helped quickly. A friendly attitude and not in a rush to sell us something. Explained the process and answered all the questi More

by Badger fan 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Shaw
Nov 05, 2018 -

Lou Bachrodt Auto Mall responded

Thank you for this excellent review! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Best regards, Lou Bachrodt Chevrolet Buick GMC

November 01, 2018

Refreshing experience! Dealt with a newer sales consultant and she was great! I would recommend Jennifer to anyone interested in purchasing a new vehicle. No pressure from More

by Thanks Mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Morelock
Nov 05, 2018 -

Lou Bachrodt Auto Mall responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with Jennifer. Please let us know if we can ever help you in the future. Best regards, Lou Bachrodt Chevrolet Buick GMC

October 30, 2018

My Buick Satisfied to get a new car and thanks to al Luna for helping me get the car I wanted. I will definitely come here again and recommend my friends and c More

by Dianarod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Luna
Nov 05, 2018 -

Lou Bachrodt Auto Mall responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best regards, Lou Bachrodt Chevrolet Buick GMC

October 29, 2018

Good no problems great follow up after the sale Good place to spend lotto winnings😉 😉😉😉😉😉😉😉😉 you can't go wrong😎👍clean and in a nice area what more could you want! The only thing better w More

by Walleye guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Nov 05, 2018 -

Lou Bachrodt Auto Mall responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Please come visit us if you need anything else, be it service or sales. Best regards, Lou Bachrodt Chevrolet Buick GMC

Nov 05, 2018 -

Lou Bachrodt Auto Mall responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Please come visit us if you need anything else, be it service or sales. Best regards, Lou Bachrodt Chevrolet Buick GMC

October 27, 2018

New car buying experience Everyone is very friendly and helpful at Lou.Bachrodt. We have purchased several vehicles from Sam over the years because he is so great to work with. More

by Gusfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Nov 05, 2018 -

Lou Bachrodt Auto Mall responded

Hi and thank you for this great review! We're happy to hear that Sam took care of you! He is a great asset and we appreciate all that he does. Please feel free to contact us or stop by for a visit if you need any assistance. Best regards, Lou Bachrodt Chevrolet Buick GMC

October 26, 2018

Chevy “all inclusive” Cruze We had an awesome experience from start to finish with Lou Bachrodt tonight! Prosper met us at the door with a pleasant smile and listened to our situ More

by schmidtnme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon in finance, Prosper Rubino
Nov 05, 2018 -

Lou Bachrodt Auto Mall responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, Lou Bachrodt Chevrolet Buick GMC

October 25, 2018

Lou Bachrodt and family All I can is he gave me 100% great customer service I had my 2 kids they had somewhere to play. Luis made me feel like family he worked really hard to More

by QueenJen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed, Dan Anderson, Luis Davila
Nov 05, 2018 -

Lou Bachrodt Auto Mall responded

Thank you for recognizing your experience at Lou Bachrodt Chevrolet Buick GMC. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Best regards, Lou Bachrodt Chevrolet Buick GMC

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