
Lou Bachrodt Auto Mall
Rockford, IL
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excellent service!!! Lou Bachrodt is the most helpful and less pressure that any other dealership. Same is an awesome man and salesman. He truly felt bad when the car I wa Lou Bachrodt is the most helpful and less pressure that any other dealership. Same is an awesome man and salesman. He truly felt bad when the car I wanted was sold due to an error from another dealership. I chose another one which Sam quickly found and had delivered promptly. Sam is genuine, honest, thoughtful and knowledgeable.He took his time to show me all the bells and whistles and set up the on star and connected my phone to blue tooth (it would he taken me forever to do these things as I am a baby boomer and am not tech smart) I have already told my family and friends to go to Sam when looking to buy a car. More

very family friendly so working with Jennifer Morlock was fun and she got me into a new car. being my first car, was a successful. thank you kindly. so working with Jennifer Morlock was fun and she got me into a new car. being my first car, was a successful. thank you kindly. More
Very friendly and quick Came in not knowing what to expect or if I was able to leave with anything. Very surprised how nice everyone was and fast everything was taken care of Came in not knowing what to expect or if I was able to leave with anything. Very surprised how nice everyone was and fast everything was taken care of 5/5 More
Straight forward & honest Greated with a smile and helped quickly. A friendly attitude and not in a rush to sell us something. Explained the process and answered all the questi Greated with a smile and helped quickly. A friendly attitude and not in a rush to sell us something. Explained the process and answered all the questions we had. Was excited with us when we closed the deal. We look forward to working with Logan Shaw in the future. Thank you for you professionalism and kind words. More

Refreshing experience! Dealt with a newer sales consultant and she was great! I would recommend Jennifer to anyone interested in purchasing a new vehicle. No pressure from Dealt with a newer sales consultant and she was great! I would recommend Jennifer to anyone interested in purchasing a new vehicle. No pressure from her. A refreshing experience from a dealer I've stayed away from in the past More
My Buick Satisfied to get a new car and thanks to al Luna for helping me get the car I wanted. I will definitely come here again and recommend my friends and c Satisfied to get a new car and thanks to al Luna for helping me get the car I wanted. I will definitely come here again and recommend my friends and coworkers to get cars here . More
Good no problems great follow up after the sale Good place to spend lotto winnings😉 😉😉😉😉😉😉😉😉 you can't go wrong😎👍clean and in a nice area what more could you want! The only thing better w Good place to spend lotto winnings😉 😉😉😉😉😉😉😉😉 you can't go wrong😎👍clean and in a nice area what more could you want! The only thing better would have been getting them to cook me a steak 😉 More
New car buying experience Everyone is very friendly and helpful at Lou.Bachrodt. We have purchased several vehicles from Sam over the years because he is so great to work with. Everyone is very friendly and helpful at Lou.Bachrodt. We have purchased several vehicles from Sam over the years because he is so great to work with. More
Chevy “all inclusive” Cruze We had an awesome experience from start to finish with Lou Bachrodt tonight! Prosper met us at the door with a pleasant smile and listened to our situ We had an awesome experience from start to finish with Lou Bachrodt tonight! Prosper met us at the door with a pleasant smile and listened to our situation right from the start! He was an excellent listener and was very curtious through the entire experience. He was never pushy and only showed us vehicles based on our needs and budget. He never tried to oversell us something we didn’t need. Jon also did an excellent job in the finance department. Great job guys!! Keep up the great work! We will definitely be back for our next vehicle!! More
Lou Bachrodt and family All I can is he gave me 100% great customer service I had my 2 kids they had somewhere to play. Luis made me feel like family he worked really hard to All I can is he gave me 100% great customer service I had my 2 kids they had somewhere to play. Luis made me feel like family he worked really hard to get us in car he also called me to check on us and how we like the car I’m going back again real soon. More