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Lou Bachrodt Auto Mall

Rockford, IL

4.5
2,173 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,173 reviews

November 14, 2018

Great experience I came to Lou Bachrodt looking for a vehicle but I had tight parameters for what I was looking for with price, mileage, and type of vehicle. Sam was More

by Ericaford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Bressler , Sam Ferrille
Nov 21, 2018 -

Lou Bachrodt Auto Mall responded

Thanks for the great feedback. We hope to see you again soon. Best regards, Lou Bachrodt Chevrolet Buick GMC

November 12, 2018

Great People!!! I had the best experience ever working with the people at Lou Bachrodt. I would highly recommend. They provided me with the best support and did not p More

by MiaS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Shaw, John Shaw, Dan Anderson
Nov 21, 2018 -

Lou Bachrodt Auto Mall responded

Thanks for your review. Please let us know if you need anything else. Best regards, Lou Bachrodt Chevrolet Buick GMC

November 11, 2018

Fabulous Custoner Service and Sales What a great experience! John, our salesman, was FANTASTIC! The anxiety that comes with buying a car was definitely appeased! Love the overall of ever More

by Jen1126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith in financing, John Schopf
Nov 21, 2018 -

Lou Bachrodt Auto Mall responded

We love hearing this. We hope to see you again. Best regards, Lou Bachrodt Chevrolet Buick GMC

November 10, 2018

New purchases Very good experience, Al Luna made it very quick and helpful on the purchase of my new Chevy Cruze! I would recommend this dealer and Al More

by Ericp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Luna
Dec 05, 2018 -

Lou Bachrodt Auto Mall responded

Congratulations on your new Chevy Cruze, Eric! Thank you for taking the time to write about your experience. It's great to know Al and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. ' Best, The Lou Bachrodt Chevrolet Buick GMC Team

November 09, 2018

great service and good judgement I have enjoyed getting a nice vehicle and how the manager picked the car I really am satisfied with my car and how they worked with us More

by beautiful car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Luna
Nov 09, 2018 -

Lou Bachrodt Auto Mall responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, Lou Bachrodt Chevrolet Buick GMC

November 09, 2018

Wonderful service as alway. Fil S. Takes great care of our car needs. Wouldnt go anywhere else! He has gone above and beyond what any other dealer would do to make our new vehicl More

by Snyder.Stephanie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor
Nov 21, 2018 -

Lou Bachrodt Auto Mall responded

Thanks for the kind words. Best regards, Lou Bachrodt Chevrolet Buick GMC

November 08, 2018

Loyal customer returns! This is my second purchase from Fil and Lou Bachrodt in four years. When I first visited the dealership I had a very different opinion about dealershi More

by Ellisfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor
Dec 05, 2018 -

Lou Bachrodt Auto Mall responded

Thank you for providing us with feedback regarding your recent visit, Ellis! Our team works hard to keep our customers coming back to us and it’s great to hear of your continued business. Fil is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon! Best, The Lou Bachrodt Chevrolet Buick GMC Team

November 08, 2018

Excellent!! Jenny was awesome!! She's the lady to see if your shopping for a new vehicle!! I would definitely recommend this dealership! I can't say enough More

by Dawn 53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Morelock
Nov 21, 2018 -

Lou Bachrodt Auto Mall responded

Thank you. Please let us know if you need anything down the road. Best regards, Lou Bachrodt Chevrolet Buick GMC

November 07, 2018

Best experience yet They were very helpful and went out there way to get me in the best vehicle. They went above and beyond. I’m very glad I have a very nice family vehic More

by angelarodriguez82586
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Morelock
Nov 21, 2018 -

Lou Bachrodt Auto Mall responded

Thank you for your detailed review. Best regards, Lou Bachrodt Chevrolet Buick GMC

November 06, 2018

Very satisfied Fil was amazing and made what I thought would be a horrible experience hassle free and easy. I would return to this dealership to buy another car when More

by Juliewogs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Dan Anderson
Dec 05, 2018 -

Lou Bachrodt Auto Mall responded

Julie, On behalf of our dealership, We sincerely thank you for taking the time to write such kind words about our sales team. Fil is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. If you have any questions, please do not hesitate to come see us. Best, Lou Bachrodt Chevrolet Buick GMC Team

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