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Lou Bachrodt Auto Mall

Rockford, IL

4.5
2,173 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,173 reviews

December 11, 2018

Excellent experience Sam Ferrille was great to work with and he really helped us out with buying our car, highly recommend him for all your car needs. More

by Lrglou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Dietrich , Sam Ferrille
Dec 12, 2018 -

Lou Bachrodt Auto Mall responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. -Lou Bachrodt Chevrolet Buick GMC

December 09, 2018

My experience I had a great experience with Lou bachrodt I came in I was helped by Fil who was friendly and knowledgeable and had me in and out with my car in no ti More

by Lex2LT16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor
Dec 10, 2018 -

Lou Bachrodt Auto Mall responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Lou Bachrodt Chevrolet Buick GMC! If there is anything else we can do for you, please feel free to give us a call. -The Lou Bachrodt Chevrolet Buick GMC Team

December 07, 2018

Great experience I was very happy with the individuals that helped me achieve my new car and to go the extra mile to make this a very good experience. More

by Nancy2930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Casey
Dec 10, 2018 -

Lou Bachrodt Auto Mall responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Lou Bachrodt Chevrolet Buick GMC

December 07, 2018

Bought a Trax SUV Experience was great and sales person Logan was so helpful and went way above what he had to do to meet my needs in getting a new vehicle . Incentives More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Shaw
Dec 10, 2018 -

Lou Bachrodt Auto Mall responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Logan and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. -The Lou Bachrodt Chevrolet Buick GMC Team

December 07, 2018

Excellent Service agent. Courtney Karau Courtney goes the extra mile to take care of my needs. She expertly describes what went wrong and.whay I need to do to avoid this happening again. I' More

by Joey1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Karau
Dec 10, 2018 -

Lou Bachrodt Auto Mall responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Courtney and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! -The Lou Bachrodt Chevrolet Buick GMC Team

December 06, 2018

Very nice employees Lionel and Mindy were easy to work with, helped me beat all obstacles and made purchasing a new car (which was very needed) extremely easy. I’m please More

by Lhartig93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mindy Lopez, Lionel Vil
Dec 06, 2018 -

Lou Bachrodt Auto Mall responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your loyalty! Sincerely, Lou Bachrodt Chevrolet Buick GMC

December 06, 2018

Sam is the man! Sam worked very hard on getting us into the vechile of our dreams. I highly recommended him. Great guy and knows what to do and how to do it. More

by Jarvisfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Dec 06, 2018 -

Lou Bachrodt Auto Mall responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Sam and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Lou Bachrodt Chevrolet Buick GMC

December 03, 2018

Awesome We have bought our last 2 cars from this dealership. Great people to deal with. we had a GMC Acadia loved it but we bought a Chevy Travers More

by traverse2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Dec 05, 2018 -

Lou Bachrodt Auto Mall responded

Thank you for your loyalty to our dealership and for taking the time to write this review. ’Our team's sales excellence is always consistent, and we're glad your experience with them supports that. We aim to turn every person that visits us into a repeat customer and are glad this was the case for you. Should there be anything else you need, please let us know! Best, The Lou Bachrodt Chevrolet Buick GMC Team

December 01, 2018

Fast and Friendly experience. Bought cars from other dealerships and didn’t like it. This place was friendly and fast. Definitely will recommend to friends and family. More

by Alicianpeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Shaw
Dec 05, 2018 -

Lou Bachrodt Auto Mall responded

Alician, please know that your review is appreciated! It's fantastic to see that our team made sure to get you in and out quickly and at your convenience as we know your time is valuable. Thank you for your recommendation and please let us know if there's any other way we can assist you! Best, The Lou Bachrodt Chevrolet Buick GMC Team

December 01, 2018

Purchase of Buick We called Fil & he went above n beyond on helping us with all our questions & was so accommodating. He made our purchase a very pleasurable experience More

by Teresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor
Dec 05, 2018 -

Lou Bachrodt Auto Mall responded

Teresa, we appreciate you taking the time to not only leave this review but also for your business! I'm happy that Fil made sure that you were taken care of and helped you find your perfect vehicle! Should there be anything else you need, please let us know and it would be our pleasure to assist you! Best, The Lou Bachrodt Chevrolet Buick GMC Team

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