Back

Lou Bachrodt Auto Mall

Rockford, IL

4.5
2,173 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

Directions

By Type

Showing 2,173 reviews

January 13, 2019

Very good experience overall The salesman & GM rep were willing to work w/us. The financial director did a great job. All of them were professional. They showed us what type of More

by Bears
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Fernstrom, Trevor Smiley
Jan 14, 2019 -

Lou Bachrodt Auto Mall responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! -The Lou Bachrodt Chevrolet Buick GMC Team

January 11, 2019

Great Sales Great Experience Warm and family feeling. went well out of their way to get me in a car. John in finance worked to get me financed. Mindy built my confidence to come o More

by AlisaRedd31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mindy Lopez, Gary Jackson
Jan 14, 2019 -

Lou Bachrodt Auto Mall responded

Alisa, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. -The Lou Bachrodt Chevrolet Buick GMC Team

January 08, 2019

Amazing customer service Prosper was our sales man for the second time. He has been very helpful and got me both the cars I was looking for. Will return More

by Heathermay89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prosper Rubino
Jan 08, 2019 -

Lou Bachrodt Auto Mall responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! -The Lou Bachrodt Chevrolet Buick GMC Team

January 01, 2019

Used sale, painless experience It was fast and easy, best experience buying a car I’ve ever had! Very friendly staff! They worked with our budget and was able to exceed our expectat More

by Esziemba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Luna, Dan Anderson
Jan 02, 2019 -

Lou Bachrodt Auto Mall responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. Let us know if there is anything else that we can do for you. Take care! -The Lou Bachrodt Chevrolet Buick GMC Team

December 28, 2018

Easy,simple and almost fun! This is the second vehicle I've bought from Bachrodt. Everyone from the online team,salespeople and the technicians are friendly and easy to work with More

by Bran8354
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schopf, Dan Anderson
Dec 31, 2018 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this great review, Bran. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! -The Lou Bachrodt Chevrolet Buick GMC Team

December 27, 2018

Excellent service from everyone! My experience with the Lou Bachrodt Auto Mall team was excellent. My experience with everyone, from the door greeter to the final thank you from my sa More

by jimwise1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda and Dan who helped set this all up and completed all of the paperwork.
Dec 31, 2018 -

Lou Bachrodt Auto Mall responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! -The Lou Bachrodt Chevrolet Buick GMC Team

December 26, 2018

Everything went smooth Went in knowing what I was looking for and they made it happen. Painless experience all around and left happy so I would recommend this dealership to More

by Andyglass1015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Smiley
Dec 27, 2018 -

Lou Bachrodt Auto Mall responded

Thank you for the glowing review and recommendation! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Best regards, Lou Bachrodt Chevrolet Buick GMC Team

December 23, 2018

Really great dealership They are awesome dealership to go to and nice people and nice vehicles that they have there nice picture of us and Jennifer was a good helper to fine More

by Sabbath1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Morelock
Dec 26, 2018 -

Lou Bachrodt Auto Mall responded

Thank you very much for writing us a review! We're so glad you had an awesome experience and are happy to have helped you find your perfect vehicle here at Lou Bachrodt Automall! Best regards, Lou Bachrodt Chevrolet Buick GMC

December 21, 2018

Couldn’t have been a better experience! My wife has been struggling with a car she had for just two years. Elctrical problems, front end problems, you name it. It was definitely time to move More

by AustinDH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lewis, Fil Sotomayor, Tim Hardin
Dec 21, 2018 -

Lou Bachrodt Auto Mall responded

We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you. Best regards, Lou Bachrodt Chevrolet Buick GMC

December 20, 2018

Painless Experience I am giving a 5 star rating, because of the over and above service by my sales representative Jennifer Morelock. She actually followed me to drop off More

by AngelTrax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lewis, Jennifer Morelock
Dec 21, 2018 -

Lou Bachrodt Auto Mall responded

Thank you for the kind and honest feedback. We appreciate hearing all comments, so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. -The Lou Bachrodt Chevrolet Buick GMC Team

...
119
...