Lou Bachrodt Auto Mall

Very good The staff is very helpful,friendly and professional I highly recommend this dealer and Al Luna as a sales person the car is very nice and clean I woul The staff is very helpful,friendly and professional I highly recommend this dealer and Al Luna as a sales person the car is very nice and clean I would definitely go back to buy another car from them. More

Enjoyable Our trip was convenient and low pressure we found exactly what we wanted right away. Sam was a great salesman who knew what he was talking about Our trip was convenient and low pressure we found exactly what we wanted right away. Sam was a great salesman who knew what he was talking about More

Very knowledgeable They helped us find a unique and affordable vehicle that will make us happy for years to come! Everyone was very knowledgeable and friendly and we cou They helped us find a unique and affordable vehicle that will make us happy for years to come! Everyone was very knowledgeable and friendly and we couldn't have asked for a better experience! More

Fil is great I was fooled by another dealer into thinking I was getting some deals that didn’t exist. Fil explained everything to me about the rebates that the oth I was fooled by another dealer into thinking I was getting some deals that didn’t exist. Fil explained everything to me about the rebates that the other place said I could get but wouldn’t qualify for once I was there. great service from fil thanks for a second great experience the people make the sale Great More

Sam Ferrille is the BEST!!! M & M Rose This is fourth GMC we have bought from Sam at Lou Bachrodt AutoMall. The last three were new. We see Sam every two years and will again in 2021. Yo This is fourth GMC we have bought from Sam at Lou Bachrodt AutoMall. The last three were new. We see Sam every two years and will again in 2021. You can't go wrong with Lou Bachrodt AutoMall and "DEALING WITH SAM" More

We were very pleased We have been looking off and on for a while for a car. I kept coming back to my favorite.. the BMW. Lionel and Seth both worked professionally to hel We have been looking off and on for a while for a car. I kept coming back to my favorite.. the BMW. Lionel and Seth both worked professionally to help us when they saw I fell in love with the interior in th x2. I never felt pressured .. just taken care of as I pondered the decision ! Great guys We love the car More

Feels Like Home This is my go to dealership. I've been numerous times and always leave with a smile on my face with no regrets or second thoughts. When I leave I know This is my go to dealership. I've been numerous times and always leave with a smile on my face with no regrets or second thoughts. When I leave I know I've made the right decision. Fil S is such a pleasure to work with and is my go to guy. He works hard for his customers and not for himself. Everybody there is always very polite and courteous also knowledgable. For anyone looking to buy new or used and not sure where to start, go to Lou Bachrodt and be sure your in good hands. More

WE fianlly found it! We had been searching for a Buick Envision for quite awhile. During that time we became familiar with the different trim packages. We also had a budge We had been searching for a Buick Envision for quite awhile. During that time we became familiar with the different trim packages. We also had a budget of under a certain amount after taxes and fees; or "out the door". We found several vehicles we liked but we couldn't get under our budget. We were headed to Rockford for other business and decided to stop at Lou Bachrodt Auto Mall. I had printed out the TrueCar sheet and they seemed to have the most selection. There it was! 2019 Buick Envision Premium AWD in a gorgeous red. Our product specialist Prosper went and got the "out the door" price without having to haggle back and forth, just as we asked. No manager came and pressured us. The price came in under budget and we signed on the spot! Head to Lou's for your next car. They've been around for over 60 years! More

Nissan purchase Al was very helpful in getting me into a very safe and reliab car and a good price. I would definitely send any one I know that was looking for a car Al was very helpful in getting me into a very safe and reliab car and a good price. I would definitely send any one I know that was looking for a car his way. More

Prosper My salesman was courteous and very friendly. Pricing was good because of "Presidents" month sale Process took 4 1/2 hours, that was a bit much, but i My salesman was courteous and very friendly. Pricing was good because of "Presidents" month sale Process took 4 1/2 hours, that was a bit much, but it is what it is. More