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Lou Bachrodt Auto Mall

Rockford, IL

4.5
2,173 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,173 reviews

April 19, 2019

Purchase of car Jude was very personable and was great to work with. He was friendly and very attentive through the whole process. I will not hesitate to recommend h More

by Maryman61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jude Molina
Apr 22, 2019 -

Lou Bachrodt Auto Mall responded

We're happy to hear it! Thanks for taking the time to leave this great feedback. Regards, Lou Bachrodt Chevrolet Buick GMC

April 13, 2019

Purchased a vehicle, very happy with sales team and service! Gabriel was patient and answered all of my questions, super knowledgeable about the vehicle I was purchasing, and attentive. I would definitely recomm More

by DaysiaD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Gabriel Carrión
Apr 14, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to write this review. We are pleased to hear that Gabriel was able to provide an efficient and overall positive experience. Regards, Lou Bachrodt Chevrolet Buick GMC

April 11, 2019

Joe and Tj made our car buying experience awesome! Both Joe and TJ were amazing to work with! We had a blast throughout the whole process, and they were very helpful! They went above and beyond for us More

by Peterlopez904
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ, Joseph Thornton
Apr 11, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers and we are happy to hear that our team took such good care of you. Feel free to let us know if you have any questions about your vehicle. Regards, Lou Bachrodt Chevrolet Buick GMC

April 07, 2019

Joe was great and super easy to work with Joe and the team at VW were easy to talk and work with as we figured out which car we wanted to buy for our daughter. I typically dread purchasing a c More

by cyndifritz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Tupper, Joseph Thornton
Apr 08, 2019 -

Lou Bachrodt Auto Mall responded

Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Joe and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Regards, The Lou Bachrodt Chevrolet Buick GMC Team

April 02, 2019

Very satisfied Al Luna was very helpful in all ways with our purchase! He even brought the vehicle to our home for a test drive. We drove a different car first and More

by Schweitz, Christine 1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Luna
Apr 03, 2019 -

Lou Bachrodt Auto Mall responded

Christine, we are so glad we could take care of all of your needs at our dealership. Thank you for giving this feedback; we will be sure to share it with the team! Regards, Lou Bachrodt Chevrolet Buick GMC

March 29, 2019

Huge Facility We test drove several vehicles and ended up leaving with a new Buick Envision. We had narrowed down the the search to the GMC Terrain, Chevy Impala, More

by GasSteelers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony in Finance, John Schopf
Mar 31, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to submit this awesome feedback. Hearing that you received excellent service from one of our sales team members is always encouraging and reassures us of our commitment to our customers. We hope that you enjoy the new Buick and we look forward to doing business with you again in the future. Regards, The Lou Bachrodt Chevrolet Buick GMC Team

March 29, 2019

Service above and beyond Sam was knowledgeable, friendly, and gave us excellent customer service! Our experience at Lou Bachrodt was great and I would highly recommend Sam Fer More

by Acadia3151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Mar 31, 2019 -

Lou Bachrodt Auto Mall responded

Thanks so much for letting us know about your experience! We appreciate you coming in to see us and look forward to the next time! Regards, The Lou Bachrodt Chevrolet Buick GMC Team

March 29, 2019

Sam is the best to work with look forward to number 6 Sam is great to work with look forward to number 6 auto from him. Taylor in detail excellent job on car she needs a raise More

by Mark farbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Mar 31, 2019 -

Lou Bachrodt Auto Mall responded

Thanks for your continued business, Mark! It's fantastic to hear that our team has earned your repeat business. We look forward to seeing you again! Regards, The Lou Bachrodt Chevrolet Buick GMC Team

March 28, 2019

My experience Al Luna is the best this is the 3rd time we bought a car from Lou bachrodt ever time we go we do our business with Al he gives you all kids of options More

by Naz Price
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Luna
Mar 28, 2019 -

Lou Bachrodt Auto Mall responded

Our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and look forward to your continued business. Thank you for your great review! Regards, The Lou Bachrodt Chevrolet Buick GMC Team

March 27, 2019

New car Jennifer was great to work with, she answered all questions and got us into our new car in a timely manner. Definitely recommend going here. More

by Race1122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Morelock
Mar 27, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for your review! We can't tell you how much we appreciate your business! Regards, The Lou Bachrodt Chevrolet Buick GMC Team

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