
Lou Bachrodt Auto Mall
Rockford, IL
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New Enclave Sam and Fil were very helpful, accommodating and professional. Overall we had a very positive purchasing experience. We would highly recommend Lou Bac Sam and Fil were very helpful, accommodating and professional. Overall we had a very positive purchasing experience. We would highly recommend Lou Bachrodt Automall to anyone pursuing new vehicle needs. More

Tiring, but satisfying Went in during April to look at a new jetta gli. Joe met with me and talked to me about the car. In May I finally dedicated to getting it. Came in, an Went in during April to look at a new jetta gli. Joe met with me and talked to me about the car. In May I finally dedicated to getting it. Came in, and unfortunately due to my particular situation the process wasn't short and sweet. However everyone was extremely hospitable and did everything they could to make things easier for us. They even allowed me and my wife to take the gli a day early before everything was signed and closed out. Excellent people. More
Super staff Jude and Fil were both knowledgable, professional, warm, and friendly. Everything was explained thoroughly and very easy to understand. Jude was never Jude and Fil were both knowledgable, professional, warm, and friendly. Everything was explained thoroughly and very easy to understand. Jude was never pushy just very helpful. We enjoyed his personality and work ethic immensely. Our experience was an A plus !!! More
Top rate service and follow up I went in looking to replace my seventeen year old truck and was greeted with a warm, friendly, and approachable sales team member and.had an delightf I went in looking to replace my seventeen year old truck and was greeted with a warm, friendly, and approachable sales team member and.had an delightful experience. More
Excellent Salesperson was awesome and helpful. Had nice inventory and they were patient finding a deal that worked for my budget. I would recommend them any day Salesperson was awesome and helpful. Had nice inventory and they were patient finding a deal that worked for my budget. I would recommend them any day More
OUTSTANDING EXPERIENCE! I came in and saw the truck that I really liked on the lot. I went into the building and Sam came and helped me out. His knowledge of the truck and ot I came in and saw the truck that I really liked on the lot. I went into the building and Sam came and helped me out. His knowledge of the truck and other vehicles was very impressive. After a test drive I fell in love with the truck. I have never felt so at ease and relaxed purchasing a vehicle than I did with Sam! He provided outstanding, above and beyond service. More
Great Experience I came in to the dealer with my son to help me buy a used vehicle, since I have never bought one on my own, I was scared because as a senior you hear I came in to the dealer with my son to help me buy a used vehicle, since I have never bought one on my own, I was scared because as a senior you hear all kind of stories about dealers. Once I found the vehicle I wanted, Fil in finance helped my out with the rest, he got me at the payment I could afford, helped me switch my insurance, set up my automatic payments. He also made me a new email address, and I am happy to say that Fil gave me a small class on how to use email and I cant believe how easy it to is use my email, now I can send pictures and videos with my grand kids. I am 99 years old, this has been a very pleasant experience., Sam was a great guy and got me to the person I needed to work on my request. More

After work truck buy Got off of work early and decided to go look for a truck. Found the one, took a spin. Didnt take long and i was driving home in a new vehicle! Got off of work early and decided to go look for a truck. Found the one, took a spin. Didnt take long and i was driving home in a new vehicle! More

Wonderful Experience Had a fantastic experience at Lou Bachrodt . They found me the perfect car and the perfect financing. They even entertained my four year old while we Had a fantastic experience at Lou Bachrodt . They found me the perfect car and the perfect financing. They even entertained my four year old while we worked on the car deal! I would highly recommend Sam and the whole team! More

Amazing!! My salesperson Jenny was amazing!! They made sure I was able to leave with my first brand new car!! I will be back! HIGHLY RECOMMENDED!! My salesperson Jenny was amazing!! They made sure I was able to leave with my first brand new car!! I will be back! HIGHLY RECOMMENDED!! More