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Lou Bachrodt Auto Mall

Rockford, IL

Overview
Reviews
4.7
2,163 Reviews
Call Dealership (815) 332-3000
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7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,163 reviews

March 14, 2023

Definitely go see Tyler Watts for all of your VW needs. He will treat you like family not just a customer. More

by Chip Diamond
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Watts
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March 14, 2023

Excellent customer service! Very polite and very professional. He is also very informative and detail oriented! More

by Jonathan
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tyler Watts
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March 14, 2023

Our salesman Sam F. Was really great with every step of the buying process. He took time to really show the options on the car. He made sure we were happy with each d More

by robyn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
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March 14, 2023

Sam F. Was a very good salesman to work with. He made the process easy and enjoyable! More

by mikelanning76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Bill Rusch
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March 14, 2023

Sam F. made the car buying process easy, enjoyable and explained every step very well! More

by alexislanning2003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Bill Rusch
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March 13, 2023

Tyler W was very helpful with the sales process. It was a great experience! Stress free! More

by Joe Bookman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Watts
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Mar 13, 2023 -

Lou Bachrodt Auto Mall responded

Joe! Thank you so much for taking the time to share your experience with Tyler and the team. Enjoy your new VW! Sincerely, Naim Sabir, Imports Manager n.sabir@bachrodt.com

March 13, 2023

John did a wonderful job! Very easy to work with, told him what I was looking for and he got me approved and in the car within an hour. Great job! More

by Heather.f.braem82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Schopf, Bill Rusch
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March 13, 2023

I highly recommend working with Lionel at BMW. He’s the most professional, respectful, and knowledgeable car salesman I’ve worked with. He makes car shopping fun again! More

by BMW_TwinTurbo
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lionel Vil, Naim Sabir
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March 11, 2023

Everyone at this dealership is very friendly and helpful. Barb is the best. She helped me after a difficult experience at a different dealership and now everything is ok. Plus I love my new Trailblazer. Tha More

by memorykatcher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shain Bono, Bill Rusch, Barb Madisen
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Mar 13, 2023 -

Lou Bachrodt Auto Mall responded

Love to see such a glowing review about the team! Thank you for taking the time to share your 5 star experience with Barb and the team. Enjoy your new Trailblazer, fun cars! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 09, 2023

Sam was so easy to work with! ! Friendly and treated me like family!! Bill in finance was super kind as well!!! More

by Chrissy1079
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Courtney Karau, Charlie Hansmeyer, Mike Papa, Bill Rusch
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