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Lou Bachrodt Auto Mall

Rockford, IL

4.5
2,173 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,173 reviews

June 12, 2019

The best again! Sam Ferrille is by far one of the best salesperson I've had the pleasure of working with! He was honest and straight forward when it came to finding u More

by Hollz92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Jun 17, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for the great feedback! We are glad to hear that you have enjoyed your visit here at our dealership! Sam is a great asset and we're thankful to have him on our team. We appreciate your business! Kind regards, The Lou Bachrodt Chevrolet Buick GMC Team

June 11, 2019

Helpful salesman Had no intention of buying when we stopped in but due to Jude's guidance and expertise we drove away in a brand new Buick. We love it More

by New car smell gr8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty, Jude Molina
Jun 11, 2019 -

Lou Bachrodt Auto Mall responded

Congratulations on your recent purchase! We can't wait to work with you again down the road. Regards, The Lou Bachrodt Chevrolet Buick GMC Team

June 10, 2019

Awesome Experience!!!!! Love this dealership! Jude and Fil were very helpful and enjoyable. This dealership has went above and beyond to make myself happy with my purchase! More

by mahumed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Jude Molina, Coby Mackenzie
Jun 11, 2019 -

Lou Bachrodt Auto Mall responded

We are proud to hear that our team was helpful to you! Thank you for coming in to see us. Regards, The Lou Bachrodt Chevrolet Buick GMC Team

June 09, 2019

Stress Free Car Purchase Working with Tim and Fil made our experience stress free and actually fun. We will be back when it’s time for another new car, for sure!!! More

by GailG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Tim Hardin
Jun 09, 2019 -

Lou Bachrodt Auto Mall responded

Thanks so much, Gail! We look forward to working with you again down the road. Regards, The Lou Bachrodt Chevrolet Buick GMC Team

June 07, 2019

You guys are awesome! Hi my name is Christina the employees there are just wonderful especially Sam. He always goes above and beyond to make sure we get Exactly what we wan More

by Anderson family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Jun 09, 2019 -

Lou Bachrodt Auto Mall responded

We really appreciate you sharing your experience with us! We will be certain to share your kind words with our team. Regards, The Lou Bachrodt Chevrolet Buick GMC Team

June 05, 2019

New car purchase Recently purchased a brand new Tiguan SEL R-Line. Sales consultant was great. Everything was quick and easy. Will continue service with this dealershi More

by DJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Thornton, TJ Abell
Jun 06, 2019 -

Lou Bachrodt Auto Mall responded

Your fantastic review was awesome to read! Congratulations on your new car. We are happy to hear that our team provided you with well-informed customer service. Regards, The Lou Bachrodt Chevrolet Buick GMC Team

June 05, 2019

Great experience Tim was excellent and very helpful. Helped us get into our brand new Equinox. I would highly recommend them to all my friends and family. More

by Arik24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Tim Hardin
Jun 05, 2019 -

Lou Bachrodt Auto Mall responded

Congratulations on your new car, Arik! Thank you for taking the time to write about your experience. It's great to know that our staff were able to provide you with an excellent purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Regards, The Lou Bachrodt Chevrolet Buick GMC Team

June 04, 2019

Great dealer Thanks to lionel and the rest of the amazing staff, I'm able to have an amazing car! I really appreciate these people, they have been very helpful alo More

by Wolf7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Gary Jackson, Lionel Vil, TJ Abell
Jun 04, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks! The Lou Bachrodt Chevrolet Buick GMC Team

June 04, 2019

Nice service always good communication They gave us a very good service, very professional and personal, Lionel and Seth were very communicative and explained every doubt that We had. Highl More

by Guillermo C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Lionel Vil, Seth Bozarth, TJ Abell
Jun 04, 2019 -

Lou Bachrodt Auto Mall responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Regards, The Lou Bachrodt Chevrolet Buick GMC Team

June 03, 2019

Absolutely helpful and very respectful towards me Sam was very respectful. He made me feel very comfortable on buying my first ever car And it was an amazing experience with his help More

by Corey123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Jun 04, 2019 -

Lou Bachrodt Auto Mall responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear that Sam and our team were helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. Regards, The Lou Bachrodt Chevrolet Buick GMC Team

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