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Lou Bachrodt Auto Mall

Rockford, IL

4.5
2,173 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,173 reviews

June 15, 2019

Great Purchase Experience Once again, we received outstanding service from Joe Luy, Commercial Manager, Lou Bachrodt AutoMall. Joe makes the purchase process easy and enjoyabl More

by RRD
Recommend Dealer
Yes
Employees Worked With
Joe Luy
Jun 17, 2019 -

Lou Bachrodt Auto Mall responded

Thank you very much for writing us a review. We're so glad to hear you had a great purchase experience! Kind regards, The Lou Bachrodt Chevrolet Buick GMC Team

June 15, 2019

Would do it again This is the 2nd truck I’ve purchased from Al Luna. Really listens to what you are looking for and does everything in his power to make it happen for More

by LmWrenchn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Luna
Jun 17, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for the great feedback. Your continued patronage of our dealership is sincerely appreciated and we hope to be part of your future auto purchase. Take care! Kind regards, The Lou Bachrodt Chevrolet Buick GMC Team

June 14, 2019

It was a great experience I got the car that I've always dreamed of thanks to Jude totally awesome experience , I recommend the dealership to everyone I talk to More

by Blondie56
Recommend Dealer
Yes
Employees Worked With
Jude Molina
Jun 17, 2019 -

Lou Bachrodt Auto Mall responded

Thank you so much for such an awesome review! We will share this with Jude as he will be happy to hear it. Kind regards, The Lou Bachrodt Chevrolet Buick GMC Team

June 14, 2019

Great car buying experience It as an easy no nonsense type of transaction. We will definitely be back in the future for another great car buying experience. Thank you More

by Bird73175
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Jun 17, 2019 -

Lou Bachrodt Auto Mall responded

Thanks for the positive words. You're always welcome and we look forward to seeing you next time. Kind regards, The Lou Bachrodt Chevrolet Buick GMC Team

June 14, 2019

Great service Fil the financial guy was awesome. He gave me a couple coupons to cover my new car. Both Prosper and Fil helped me a great deal today More

by Arobb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Prosper Rubino
Jun 17, 2019 -

Lou Bachrodt Auto Mall responded

We’re delighted to hear of your positive experience at our dealership, Arobb. It was our pleasure doing business with you. Kind regards, The Lou Bachrodt Chevrolet Buick GMC Team

June 13, 2019

The service and friendliness are AMAZING I came back to purchase my vehicle after Sam had been so helpful and kind with my Son when he purchased his new car. Sam was an honest and very nice p More

by Kim E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Sam Ferrille
Jun 17, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for your great feedback, Kim! We’re thrilled to hear that Sam was so helpful with your purchase. We look forward to your continued business. Best regards, The Lou Bachrodt Chevrolet Buick GMC Team

June 13, 2019

Easy car buying experience Very pleasant experience. Was made comfortable while waiting and when they could speed up the process the did. Would recommend to others and would rep More

by Gwen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I worked with another sales person but forgot his name sorry , Joseph Thornton, TJ Abell
Jun 17, 2019 -

Lou Bachrodt Auto Mall responded

Thanks for the wonderful review, Gwen! Anytime our customers let us know that they had a very pleasant purchasing experience it brings us great joy. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Kind regards, The Lou Bachrodt Chevrolet Buick GMC Team

June 13, 2019

Awesome! It boils down to car buying the way it was meant to be. Quick and painless. Great pricing and the service was friendly. Couldn't be happier with my ne More

by Phillayyboyy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Jun 17, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for your business and this review. We are happy to hear Sam was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Warm regards, The Lou Bachrodt Chevrolet Buick GMC Team

June 12, 2019

Great experience Seth was great! He was friendly and informative. He was very helpful. He was not one of those pushy salesman. I would recommend Seth to anyone. More

by Yo2019
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Seth Bozarth, TJ Abell
Jun 17, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for your great feedback and recommendation! Seth is a great asset and we're thankful to have him on our team. We appreciate your business! Kind regards, The Lou Bachrodt Chevrolet Buick GMC Team

June 12, 2019

Amazing customer service Fil and jenny helped me with my experience. They were so helpful and did a wonderful job in helping me find my new car! Very happy with my experience More

by Bellatrax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Courtney Karau, Jennifer Morelock
Jun 17, 2019 -

Lou Bachrodt Auto Mall responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Kind regards, The Lou Bachrodt Chevrolet Buick GMC Team

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